Universal Mitsubishi - Service Center

I am so unhappy with the way this dealer is being run. How unproffesional Sam the manager/ "owner" as he said he was took it upon himself to insult me and tell me how he knows better about cars and just b How unproffesional Sam the manager/ "owner" as he said he was took it upon himself to insult me and tell me how he knows better about cars and just by looking at a car he knows what is wrong with it, because he has been selling cars for a long time. I have been driving maybe as long as he has been in this country and I know how to drive stick shift because thats all I drive and I know motor oil from water. I feel that they just lied from the begining. I was told I had the car at $12,864 and they some how added $1000.00 dollars and said it would be my rebate so the sale price came out to $13,874 with the rebate which it was not the case! $12,864 minus $1000.00 is $11,864 with the rebate and what they want me to believe is that I got the deal of a life time! The numbers I was showned on the paper did not match their final SALE! I was distracted by all their nice talk and smiles while I was in front of Chris the financer. But, it doesn't stop there. My NEW CAR, had a scratch and dirty and was given to me that way, plus an empty tank. I thought this was weird! And, when I came back to have it all redone and remove the scratch it tool 5 days to get it back. No one says the truth and no one knows anything in this place! I couldn't get anyone to help me find out what was going on and every manager or person gave me the runaround. I felt lied to agian and cheated. Then I got my car and it was dirty again and passanger seat stain with grease and dirt and no matts and so on. I was very upset and no one could get the car cleaned at that moment, so I took it again! I could go on, but it gets worse and I don't want to borre you. I finally stopped calling and I will approach them in August to see what they say and I want them to fix it and clean up their act and do some customer recovery and stop saying they will do something and not follow it up!!! More