Universal Mitsubishi - Service Center

outstanding customer service took my car in for a couple of recalls and also was advise of due services on my vehicle which did not take long at all i was offer alternate transpor took my car in for a couple of recalls and also was advise of due services on my vehicle which did not take long at all i was offer alternate transportation and the staff was very cordial i highly recommend universal mitsubishi and i will buy my next car from them More

Amazing experience Paul is an amazing service representative. Always makes sure that the customer is happy and taken care of. Very positive experience, I would recommend Paul is an amazing service representative. Always makes sure that the customer is happy and taken care of. Very positive experience, I would recommend this place for service. More

Good experience Thank you, I had a good experience. Price was fair and booked my service with one day notice. Honest and reliable service. Would recommend. Thanks! Thank you, I had a good experience. Price was fair and booked my service with one day notice. Honest and reliable service. Would recommend. Thanks! More

Excellent service Paul was excellent to work with all around. He was extremely courteous, gave good advice regarding my vehicle's service requirements, and was very pro Paul was excellent to work with all around. He was extremely courteous, gave good advice regarding my vehicle's service requirements, and was very prompt with contact/communications. My car was serviced in a very reasonable amount of time. Overall an outstanding experience. More

Excellent customer service Paul and arman are very well verse in terms customer service. They are very attentive for what I’m explaining the situation without doubt. They are i Paul and arman are very well verse in terms customer service. They are very attentive for what I’m explaining the situation without doubt. They are in the right corner of this huge organization. More power to them More

Excellent Great Service , Rook my 2010 outlander for oil change and recall notice. Was provided with rental and profdesional service from start. Paul, service m Great Service , Rook my 2010 outlander for oil change and recall notice. Was provided with rental and profdesional service from start. Paul, service manager was very helpful explaining all charges and fees and did a wonderful job! Thank you Paul! More

Appreciate the budget options I work primarily with Paul during my visits, but have worked with Armen during previous visits. I feel confident in the recommendations from Paul and I work primarily with Paul during my visits, but have worked with Armen during previous visits. I feel confident in the recommendations from Paul and his team when they offer options, for instance new vs remanufacturer parts, to help the budget. I appreciate when they inform me that I can expect an upcoming service expense (i.e. new brakes, etc) so I can plan accordingly. My only complaint is the new location - the Glendale location was approx. 3-4 miles from work, which made drop off and pick up so much more convenient. More

Awesome Service Fast Service!!!!!! They called when it was done, no waiting!!!!!!! Place is clean and employees are friendly The thing that could be better if they Fast Service!!!!!! They called when it was done, no waiting!!!!!!! Place is clean and employees are friendly The thing that could be better if they were still in Glendale More

high quality service center The service manager who helped me was Paul. He was very friendly, knowledgeable, and detailed. Since I decided to wait there for the repairs to be ma The service manager who helped me was Paul. He was very friendly, knowledgeable, and detailed. Since I decided to wait there for the repairs to be made he was real good about letting me know how much longer it would take. Was also good about letting me know about a few other small repairs that would eventually need to be dealt with but he didn't try and push me into having them done there and then. I would have taken some stars away if that was the case. Comfortable and clean waiting area with a T.V. and free water and coffee. They even washed my car. More

Staff great professionals and honest I know that I can trust them to take care of my car also they always are clear on their recommendation I will definitely take my car there I know that I can trust them to take care of my car also they always are clear on their recommendation I will definitely take my car there More