Back

Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,672 Reviews

1,672 Reviews of Universal Mitsubishi - Service Center

Sort by
October 19, 2018

Fantastic Service as Always from Paul Tokatlyan!!!! I have taken my EVO X for service to this dealership ever since I have had the car. Fantasic service as always. Thanks Paul and team. More

by bamburi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

GOOD SERVICE.POLITE EMPLOYEE'S I ENJOY DEALING WITH YOUR COMPANY.IT IS ALWAYS A GOOD EXPERIENCE.I WOULD WORK ON YOUR PRICING.BOTH LABOR AND PARTS PRICING IS TO HIGH MAKING IT HAR More

by OLDROCKSTAR51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

Dennis was very attentive! From the moment I got to the service center I was greeted by Dennys and he took care of my Outlanders regular oil change without me setting up an appo More

by JessicaV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
October 17, 2018

Drive an extra couple miles just for the Service! I used to go to the Dealer in La Puente, the service there is always bad. The men there are mean and have crappy attitudes and up charge alot. So I tr More

by alexischristina93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payment window lady
October 17, 2018

Paul is the best service rep you can ask for I would give more than 5 stars if possible.. be sure to request for paul @universal mitsubishi in duarte for all your service needs.. Trust me More

by BONPARUNGAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2018

Great service Dennys was really friendly. He went above and beyond what i was expecting from my trip. Definitely a whole lot better experience than the other dealer More

by MARK.GUECO210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
October 15, 2018

Service Excellent service. The staff is curtious , respectful and friendly. Paul goes out and beyond to make sure the service is done on a timely manner and t More

by PATTYVPINEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2018

World class service Paul Tokatlyan was brilliant. Came for a routine service but Paul helped with getting other issues serviced under warranty. Best service I had in 20 y More

by phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A mechanic named Tony.
October 14, 2018

Great customer experience, proffesional auto technicians. Was a great a great customer experience, was offered a rental car for 2 days, like the rental car pick up, drop off, Paul was a great nice very helpfu More

by Ramiro Godinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2018

Very Satisfied Resolved warning indication issue plus received unawared recall software updates. Was very satisfied with the extra efforts to a pleasant experience. More

by DWIGHT_Y_LEE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
153
...