Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,661 Reviews of Universal Mitsubishi - Service Center
Excellent service couldn't ask for more Paul and his team are fast and efficient. They ordered the replacement trunk latch for my 2002 Galant on Thursday. I got in around 10:30am the next da Paul and his team are fast and efficient. They ordered the replacement trunk latch for my 2002 Galant on Thursday. I got in around 10:30am the next day and was out by 11:00am. More
All great! Paul T. was so helpful and detailed, He was also accommodating with the concerns i had with the sensors. Service was spot on. Customer service is exce Paul T. was so helpful and detailed, He was also accommodating with the concerns i had with the sensors. Service was spot on. Customer service is excellent overall. More
Great Service Great service, kept me informed every step of the way. Clean waiting area, coffee, water and TV. Dennys is excellent, going above and beyond to help c Great service, kept me informed every step of the way. Clean waiting area, coffee, water and TV. Dennys is excellent, going above and beyond to help customers. More
Customer Service Paul was very helpful, answered all my questions and explained in detail what was wrong with my car. Overall great customer service and would definite Paul was very helpful, answered all my questions and explained in detail what was wrong with my car. Overall great customer service and would definitely recommend this service center :) More
Always a Pleasure Paul is a great service manager. I went in for an oil change after making an appointment for Saturday morning and had my car back in no time. The serv Paul is a great service manager. I went in for an oil change after making an appointment for Saturday morning and had my car back in no time. The service department staff- especially the mechanics -are efficient and detailed; great group of people all around at the Mitsubishi dealership in Duarte. I even had my car washed, FREE. I'll obviously be back. More
Very Professional Paul is always professional and very easily to deal with. Great overall service for my Galant and will be doing future preventive maintenance with the Paul is always professional and very easily to deal with. Great overall service for my Galant and will be doing future preventive maintenance with them. More
Just excellent Maybe more promotions!!! Under than that I believe the service is good, but it should be more flexible for the client pocket and thank you Maybe more promotions!!! Under than that I believe the service is good, but it should be more flexible for the client pocket and thank you More
Friendly and professional Paul was very helpful The service was done on time I would like to come back for the future services Also, I will recommend this service place to Paul was very helpful The service was done on time I would like to come back for the future services Also, I will recommend this service place to family and friends More
Top notch professionalism! The alternator light on my Mitsubishi Montero came on so I called Paul at the service dept and he said bring it in right away. When I took the car the The alternator light on my Mitsubishi Montero came on so I called Paul at the service dept and he said bring it in right away. When I took the car there they took it in right away. The waiting area is very clean and comfy and the coffee tastes better than brand name chains. Paul’s crew ran full diagnostics and identified the issue and ordered the part right away. Since I had to leave the car there I took the opportunity to do the 120 000 mike service ( a major one) and Paul gave me a great package deal. On top of that he gave me a rental on the house while they work on my Montero. The job was done by the time he said it would be and now my car drives like new! Thank you Paul and everyone at Universal Mitsubishi for your professionalism!!! May be we should send the city officials there to learn what efficiency and professionalism is. More
Car would not pass it's smog test Very helpful, knowledgeable and efficient. Prices were reasonable. Paul was very courteous and actually listened to everything that I said. Car was fi Very helpful, knowledgeable and efficient. Prices were reasonable. Paul was very courteous and actually listened to everything that I said. Car was fixed on time. More