Back

Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,661 Reviews

1,661 Reviews of Universal Mitsubishi - Service Center

Sort by
February 23, 2019

Excellent service couldn't ask for more Paul and his team are fast and efficient. They ordered the replacement trunk latch for my 2002 Galant on Thursday. I got in around 10:30am the next da More

by ryanphoenix79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2019

All great! Paul T. was so helpful and detailed, He was also accommodating with the concerns i had with the sensors. Service was spot on. Customer service is exce More

by bongc9128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2019

Great Service Great service, kept me informed every step of the way. Clean waiting area, coffee, water and TV. Dennys is excellent, going above and beyond to help c More

by jeremyallenwalters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
February 22, 2019

Customer Service Paul was very helpful, answered all my questions and explained in detail what was wrong with my car. Overall great customer service and would definite More

by vrbazan08
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2019

Always a Pleasure Paul is a great service manager. I went in for an oil change after making an appointment for Saturday morning and had my car back in no time. The serv More

by ERIK.MEZA85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2019

Very Professional Paul is always professional and very easily to deal with. Great overall service for my Galant and will be doing future preventive maintenance with the More

by CaliVirgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2019

Just excellent Maybe more promotions!!! Under than that I believe the service is good, but it should be more flexible for the client pocket and thank you More

by o.duran15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Friendly and professional Paul was very helpful The service was done on time I would like to come back for the future services Also, I will recommend this service place to More

by MARYSEIF7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Top notch professionalism! The alternator light on my Mitsubishi Montero came on so I called Paul at the service dept and he said bring it in right away. When I took the car the More

by Borislav Solakov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Car would not pass it's smog test Very helpful, knowledgeable and efficient. Prices were reasonable. Paul was very courteous and actually listened to everything that I said. Car was fi More

by zephyr721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
140
...