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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,623 Reviews

1,623 Reviews of Universal Mitsubishi - Service Center

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February 10, 2024

The service is professional and faster and a good waiting room with amenities and tv More

by ALVARENGATURBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

The Service Department diagnosed the problem with the car & had it ready on time. Lead by Paul the Service Rep., he got the right tech on the job. They provided a free car rental. There's an Enterprise Car More

by WHHIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Paul and his team were amazing. Would recommend. Thank you for all the help you gave us. More

by TODDBIGGS8585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Prompt service. ..and personalized. Service manager took me out to car to point out problem -- and showed me solution after technician fixed car. I look forward to n More

by WILLIAM.LAJEUNESSE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Really happy with there service very good customer service didn’t have to wait to long More

by aracelids1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Great customer service, good knowledge on finding the problem with my 2023 outlander, good job. More

by RXLOPEZXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

I am so happy to have found Universal Mitsubishi, especially happy to have found Paul. Paul went above and beyond to help me resolve my vehicle issues when no one else would. Paul was kind, and profe More

by JESSICA74WHITING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

I have had my Montero serviced at the Mitsubishi dealership since 2001 and the service has always been great. Paul is my service manager and has always been easy to work with - friendly and professi More

by Wegnerpaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

Paul was awesome! I was in and out of service in a snap! Thank you... More

by NNGG7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Paul our service manager was incredible. He was so professional and made my service experience so easy and smooth. I really appreciate the immediate communication and making sure my car got More

by SHARONHLEEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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