Universal Mitsubishi - Service Center

Major service I had to go in for a major service that I was dreading, it went by fast and the service was amazing and surprisingly didn’t take as long as I had pict I had to go in for a major service that I was dreading, it went by fast and the service was amazing and surprisingly didn’t take as long as I had pictured. More

Battery Inspection ! Dennys made sure I was comfortable and communicated the service in detail. Since I was still covered under warranty, I had to pay nothing. Very profes Dennys made sure I was comfortable and communicated the service in detail. Since I was still covered under warranty, I had to pay nothing. Very professionally and efficiently helped me ! More

Mixed up Overall the whole time I waited they seemed to be confused about a lot of things with several customers. I had to let them know twice that I prepaid m Overall the whole time I waited they seemed to be confused about a lot of things with several customers. I had to let them know twice that I prepaid my service package, and then the cashier said “he said you didn’t tell him” after I’d notified the guy that checked me in. Honestly, it should be in the system, I shouldn’t have to say it twice in the same visit. And the employees shouldn’t argue with a customer about what they think they did or didn’t say, it’s called good customer service. they also wrote my mileage down wrong and then asked why I brought my car in because it didn’t need maintenance. Get it together people. More

Great service every time! Dealing with Paul Tokatlyan makes taking my vehicle for service very easy. Paul always looks for your best interest. Very rare for a dealership. I w Dealing with Paul Tokatlyan makes taking my vehicle for service very easy. Paul always looks for your best interest. Very rare for a dealership. I will definitely keep coming for service and future car purchases as well. excellent! More

Great service Received a very good service from the service team, specially from the manager, Paul Tokatlyan. I will definitely come back here for my next service. Received a very good service from the service team, specially from the manager, Paul Tokatlyan. I will definitely come back here for my next service. More

Professional and courteous As always, paul provides exceptional service. This was my first time working with Dennys, and he seems like a great fit for the position. His rapp As always, paul provides exceptional service. This was my first time working with Dennys, and he seems like a great fit for the position. His rapport with the customers was easy, professional, and courteous. The stand up integrity, and professionalism demonstrated by Paul and his team has always exceeded any expectations. The service department has had my business for over ten years as a result. Keep up the good work. More

Great customer service ! Thanks a lot to Paul in service for getting my car repaired and in a timely manner great guy and very happy with my car ! All services I will return t Thanks a lot to Paul in service for getting my car repaired and in a timely manner great guy and very happy with my car ! All services I will return to universal Mitsubishi! Thanks a lot once again ! More

Fast and quick service I was provided first service free and it was quick and my schedule was adjusted as per my timings, great service provided by Paul T. I was provided first service free and it was quick and my schedule was adjusted as per my timings, great service provided by Paul T. More

Great Service Excellent Service! I went to this dealership on Friday noon to get the airbags done as part of the Recall for Lancer 2006. Dennys was very attentive a Excellent Service! I went to this dealership on Friday noon to get the airbags done as part of the Recall for Lancer 2006. Dennys was very attentive and he explained to me what the process will be. He made sure to ask if I had any issues with the car, which were also fixed. He also arranged for a rental car because my car wasn’t going to be fixed by that day. I am very pleased by the service given by Dennys. More

Survey Review Everyone was very friendly. Service was quick. Was informed promptly when car was ready. Arrangements were made for late pick up which was very easy. Everyone was very friendly. Service was quick. Was informed promptly when car was ready. Arrangements were made for late pick up which was very easy. More