Universal Mitsubishi - Service Center

Service was easy to handle Car needed to be towed in & was received fairly quick in such short notice. Paul was quick & efficient with the communication and what the car needed Car needed to be towed in & was received fairly quick in such short notice. Paul was quick & efficient with the communication and what the car needed in order to get fixed. Process was overall easy & straight-forward. More

Excellent I have been using Universal Mitsubishi for about 8 years and I have always been satisfied with the service an care that has been given. I have been using Universal Mitsubishi for about 8 years and I have always been satisfied with the service an care that has been given. More

Great Service Dennys was awesome! He took care of everything. My car needed to stay a full 24hrs and rented a vehicle on my behalf. All the problems with my car ar Dennys was awesome! He took care of everything. My car needed to stay a full 24hrs and rented a vehicle on my behalf. All the problems with my car are now fixed and great customer service. Thanks Dennys! More

Excellent I’m happy with the staff at the duarte Mitsubishi dealership I took my car in for service they did an amazing job I definitely recommend I’m happy with the staff at the duarte Mitsubishi dealership I took my car in for service they did an amazing job I definitely recommend More

Great service Dennys was so helpful and efficient! He helped me get a next-business-day appointment, he walked me through the different recalls my vehicle needed, Dennys was so helpful and efficient! He helped me get a next-business-day appointment, he walked me through the different recalls my vehicle needed, he helped me find the best deal on the additional services I requested, and he was completely kind the entire time. Highly recommend. More

Paul always gives me excellent customer service I give this dealer an excellent rating because they get the job done in a timely manner. I also like that’s it’s clean. I give this dealer an excellent rating because they get the job done in a timely manner. I also like that’s it’s clean. More

Fabulous! I stopped in earlier than my appointment time and the service guys had me in and out with an oil change and 27-point inspection in under an hour. And I stopped in earlier than my appointment time and the service guys had me in and out with an oil change and 27-point inspection in under an hour. And, they had a special going, so I didn't have to pay an arm and a leg. Really accommodating and nice! More

GREAT experience at the Universal Mitsubishi service center! So, first off I should mention that I was apprehensive going to Universal for my car (Outlander PHEV) service. I had a bad experience withe the sales So, first off I should mention that I was apprehensive going to Universal for my car (Outlander PHEV) service. I had a bad experience withe the sales department and was concerned it would be similar. Well, I was wrong - way wrong. From the moment I arrived, the team (Dennys Vaca and Paul Tokatlyan) was friendly, informative and fast (allowing me to make it to a meeting at work). They didn't over-promise but understood the time constraints and worked to get the result I needed (quick turnaround). My experience with the service department at Universal Mitsubishi was beyond my expectations! More

Great service like always! Thank you guys! You guys had always been honest with your findings and that’s what we really appreciate about y’all. Thanks again!We look forward to s Thank you guys! You guys had always been honest with your findings and that’s what we really appreciate about y’all. Thanks again!We look forward to seeing y’all soon. Hopefully the coffee machine works next time! 😉 More

Recent service appointment Very pleased with my recent Saturday appointment. My original appointment was with Paul but he had plans that came up. Dennys stepped in and was ver Very pleased with my recent Saturday appointment. My original appointment was with Paul but he had plans that came up. Dennys stepped in and was very friendly and helpful. I was able to drop my car off a little earlier than scheduled. I appreciate the courtesy car wash as well. More