Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,658 Reviews of Universal Mitsubishi - Service Center
Outstanding service Paul was extremely helpful, scheduling the service for the next day. When I showed up, he provided excellent customer service, telling me the longest Paul was extremely helpful, scheduling the service for the next day. When I showed up, he provided excellent customer service, telling me the longest amount of time I would wait and keeping me updated. It was supposed to take 2 hrs, and I got out in about 1.5 hours. They washed the car, which was a treat. I think they do that when you bring a car in for service. I highly recommend Universal Mitsubishi. More
Amazing Service Great service from start to finish. Armen went about and beyond to make sure the process very easy. 10/10 would recommend this service center! Great service from start to finish. Armen went about and beyond to make sure the process very easy. 10/10 would recommend this service center! More
Wonderful service. Had a scheduled appointment for an AC that stopped working. Armen the service manager was wonderful in describing everything and helping me with makin Had a scheduled appointment for an AC that stopped working. Armen the service manager was wonderful in describing everything and helping me with making the right decision. Kept me informed the entire time about the progress and handeld the warranty claim. All I had to do was drink coffee. I am glad I came to Universal Mitsubishi for the service and especially for having Armen handling everything. More
No lavaron el carro Ayer esperé que el carro me lo entregaran lavado, como ha sucedido, todas las veces anteriores que he llevado los carros a servicio a este dealer, per Ayer esperé que el carro me lo entregaran lavado, como ha sucedido, todas las veces anteriores que he llevado los carros a servicio a este dealer, pero ayer no sucedió así, se que es un cortecia, pero uno se acostumbra, cuando ya le dan ese tipo de servicio. More
Satisfied customer! Paul is awesome. He always takes care of my service quick and easy. I will continue to come here for my service needs even though I live 45 minutes aw Paul is awesome. He always takes care of my service quick and easy. I will continue to come here for my service needs even though I live 45 minutes away. More
Great Service! The service is always great and they are also very honest in what you actually need. I am very pleased whenever I go to get my car serviced. The servi The service is always great and they are also very honest in what you actually need. I am very pleased whenever I go to get my car serviced. The service writer was very kind and took the time to explain everything in layman's terms. More
I keep coming back! I have had my Mitsubishi serviced with these guys since I bought in 2009. Every once in a while I try someone else thinking it will be cheaper or clos I have had my Mitsubishi serviced with these guys since I bought in 2009. Every once in a while I try someone else thinking it will be cheaper or closer to my house and am always disappointed. I will keep driving from Santa Clarita because these guys are amazing! I can always trust that Paul and Armen will get me the best price and won't have unnecessary work done. More
excellent customer service Paul gave updates constantly. Was very accommodating to the needs of the customer. . the waiting area was comfortable and everyone in the dealership w Paul gave updates constantly. Was very accommodating to the needs of the customer. . the waiting area was comfortable and everyone in the dealership was kind. More
Excellent and honestly services Excellent service I like the waiting room very comfortable- prices for services very reasonable- service writer was very accommodating - very clean- s Excellent service I like the waiting room very comfortable- prices for services very reasonable- service writer was very accommodating - very clean- staff were helpful- like the honesty More
Great Service! I went to another dealership and was not happy with their prices services or professionalism. I came here and I was pleased with how nice and helpful I went to another dealership and was not happy with their prices services or professionalism. I came here and I was pleased with how nice and helpful they were. My car was done quicker than I thought and all is well. More