Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,658 Reviews of Universal Mitsubishi - Service Center
Advisor Paul was very helpful, attentive and honest. Came in for a few problems and was left satisfied. Came in for a few problems and was left satisfied. More
I was hesitant to go to a dealership to have work done. I hadn’t had great experiences with past vehicles. This year I decided to give Universal Mitsubishi a try with my 2019 Outlander PHEV. Paul and his t I hadn’t had great experiences with past vehicles. This year I decided to give Universal Mitsubishi a try with my 2019 Outlander PHEV. Paul and his team were great! I have no regrets. I felt very taken care of. They did a thorough job. More
I received excellent service on my Mitsubishi Outlander PHEV!! I was very impressed by the level of service I received from Paul and the rest of the staff at Universal Mitsubishi. I was greeted by Paul a PHEV!! I was very impressed by the level of service I received from Paul and the rest of the staff at Universal Mitsubishi. I was greeted by Paul and he went through the process for my service and told me it was going to take a couple of hours. Happily it took about 1 hour and a half. Facilities are very comfortable and clean. They offer hot beverages and a nice lounge and work area where customers can sit and wait for their cars. More
Paul and his crew are so helpful! They want to make sure that everything is fix or if the parts is not available he's going to order it right away. They want to make sure that everything is fix or if the parts is not available he's going to order it right away. More
Paul was great - he walked me through my issue with the 12V battery and since it's a hybrid explained some things about the car and how to jump start it that I didn't even know about so I didn't have to ha 12V battery and since it's a hybrid explained some things about the car and how to jump start it that I didn't even know about so I didn't have to have it towed. - Paul has been there for me since I purchased the car over 5 years ago and while luckily I don't need to have my car worked on that often but when I do I really appreciate all that he does. More
The service staff are both courteous and knowledgeable with an attention to detail that other dealerships lack. with an attention to detail that other dealerships lack. More
Armen was super knowledgeable and helpfu! ! I really appreciated his honesty and knowledge. Appreciate you , Armen. ! I really appreciated his honesty and knowledge. Appreciate you , Armen. More
Great customer service always quick and easy pick up, iv been owning my mitsubishi mirage brand new since 2015 almost 9 yrs later still running strong, universal mitsubishi always takescare of my car and ar been owning my mitsubishi mirage brand new since 2015 almost 9 yrs later still running strong, universal mitsubishi always takescare of my car and are honest about the service needs of your car, i will be back for a new vheicle once im done with my mirage car. More
Extremely friendly and helpful staff. They fixed the aforementioned issues with my vehicle and made sure I knew what was going on, every step of the process. Paul is a gentleman, through They fixed the aforementioned issues with my vehicle and made sure I knew what was going on, every step of the process. Paul is a gentleman, through and through. His level of customer service is what all should aspire to provide. More
Got Appointment next day. Car repair was completed quick and very satisfied. Friendly service department. Friendly staff. Car repair was completed quick and very satisfied. Friendly service department. Friendly staff. More