Universal Mitsubishi - Service Center

Paul the manager was the best customer service rep ever ! This was the best experience for customer service I have ever had. The manager. I believe his name is Paul. He is wonderful. He helped with every step This was the best experience for customer service I have ever had. The manager. I believe his name is Paul. He is wonderful. He helped with every step and made the experience a dream. I was happy to drive the extra just to get that service again. Thanks so much Paul!! More

Exceptional Service! Exceptional service every time I enter the door! Never pushy. Always tries to save me money & give discounts. I'm not a number but a person! Exceptional service every time I enter the door! Never pushy. Always tries to save me money & give discounts. I'm not a number but a person! More

Excellent service Excellent customer service, fast and friendly, Treated me as one of a members of the Mitsubishi family. Everybody was nice especially Paul. He keeps Excellent customer service, fast and friendly, Treated me as one of a members of the Mitsubishi family. Everybody was nice especially Paul. He keeps me updated of the status of the vehicle. Well recommended! More

Fast prompt Service I had a broken air vent, and the service center took care of it and had it replaced for me the very next morning. Thank you! This service center is of I had a broken air vent, and the service center took care of it and had it replaced for me the very next morning. Thank you! This service center is of the highest quality! More

Montero LTD 2002 Wonderful experience with the Service Department and Paul- top notch attention to detail from him and his team. We will be returning for future needs. Wonderful experience with the Service Department and Paul- top notch attention to detail from him and his team. We will be returning for future needs. More

Great service with a smile. My service rep Paul is the BEST. Not only does he take care of things better than expected, he is always offering advice on how I can extend the life My service rep Paul is the BEST. Not only does he take care of things better than expected, he is always offering advice on how I can extend the life of my 2002 Montero Sport. More

Paul is a Star Paul has been the most honest and incredibly kind service manager I’ve ever experienced at a dealership. He’s one of the reasons why I continue to pur Paul has been the most honest and incredibly kind service manager I’ve ever experienced at a dealership. He’s one of the reasons why I continue to purchase Mitsubishis. I know I can trust him and my car is in great hands. 10 stars for that man. More

Very happy Very professional , kept me informed how my service was going. Informed me when they found something that needed to be repaired. Very happy with the s Very professional , kept me informed how my service was going. Informed me when they found something that needed to be repaired. Very happy with the service will return. More

Nice experience with the employee My appt. was at 1:30pm but I arrived at 10:30 since I came from LAC USC in LA. Ask Armen if he can do it since I was there and he did and so grateful My appt. was at 1:30pm but I arrived at 10:30 since I came from LAC USC in LA. Ask Armen if he can do it since I was there and he did and so grateful and he’s so friendly. Will come back next time More

Routine maintenance and repair The Montero needed an oil change and other pm work Done as well as an electrical issue diagnosed and repaired. Paul in the service dept. kept me i The Montero needed an oil change and other pm work Done as well as an electrical issue diagnosed and repaired. Paul in the service dept. kept me informed of the progress and had everything repaired and the truck ready for me to pickup in short order. More