Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,658 Reviews of Universal Mitsubishi - Service Center
Fast response, great costumer service! The person in charge of the service department is a very professional person who knows what he is dealing with. Responded to our need of fixing the ca The person in charge of the service department is a very professional person who knows what he is dealing with. Responded to our need of fixing the car as soon as possible and proceeded to give us a rental in order for us to continue with our daily tasks. Appreciate it. More
Good experience I was able get the appointment on the day I wanted at the time I needed went I arrived I was greeted with a smile the service explain and the service I was able get the appointment on the day I wanted at the time I needed went I arrived I was greeted with a smile the service explain and the service was done in a in a good time my experience was very good. Will recommend to anyone More
Like always great service with Paul Paul is a great and friendly guy always like going to him. He always helps me with my car updates and reminds. Always ask for Paul... Paul is a great and friendly guy always like going to him. He always helps me with my car updates and reminds. Always ask for Paul... More
Friendly I had good experience with this place. They were so friendly and nice. Armen was so helpful and fast. I recommend this place. THanks guys. I had good experience with this place. They were so friendly and nice. Armen was so helpful and fast. I recommend this place. THanks guys. More
Best dealership experience was with Paul in the service depa Paul, definitely went out of his way to help me out with my Lancer GT. He is very knowledgeable in the cars, and was easily able to diagnose the probl Paul, definitely went out of his way to help me out with my Lancer GT. He is very knowledgeable in the cars, and was easily able to diagnose the problem. Once parts came in he had his team swap in a new transmission within three hours! He also checked everything else to make sure the car was running properly before it left the shop. More
The staff was very friendly and they also professional. Paul and Armen were the employees who helped me. Armen was friendly and helped me with the paperwork. Paul made sure to tell me that the oil change wa Paul and Armen were the employees who helped me. Armen was friendly and helped me with the paperwork. Paul made sure to tell me that the oil change was taken care of and nothing else was wrong with the vehicle. My car also got a free carwash included with my oil change service. I was pleased with my visit that day. More
Very happy with the service and friendly crew. I always look for Paul...the service representative. He is very nice, helpful and you always see him with a smile when he meets you. The service crew I always look for Paul...the service representative. He is very nice, helpful and you always see him with a smile when he meets you. The service crew is fast and they update you on your status of your car. More
Bad service I am extremely disappointed in the service I received or lack there of. I purchased this vehicle with a check engine light that was immediately servic I am extremely disappointed in the service I received or lack there of. I purchased this vehicle with a check engine light that was immediately serviced when it was noticed. I was told that is was just the moisture sensor in the gas cap. After it was serviced and the light was turned of when the service department restarted it, I was told if I had any problems i could bring it back. I brought it back and I was told that they couldn’t help me. They told me that the extended warranty that I purchased didn’t not cover it and that because I brought it to get serviced months after it was now my responsibility. According to them, a pipe that monitors the moisture has been damaged and it wasn’t like that when I purchased it. I feel I was sold this car with these damages and now they want me to pay for it. More
Service Very good and friendly service hundred percent recommend it They did a great job on my car they always check for all the fluids topped it up very g Very good and friendly service hundred percent recommend it They did a great job on my car they always check for all the fluids topped it up very good service More
Excellent service Everything was great. Good job on my vehicle. Armen iis a real car service pro. He knows what I really need. I’m really happy with the service on my Everything was great. Good job on my vehicle. Armen iis a real car service pro. He knows what I really need. I’m really happy with the service on my Mitshubishi Outlander. More