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Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,658 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,658 Reviews of Universal Mitsubishi - Service Center
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November 13, 2019
Professionalism Paul was very respectful and professional with offering me automotive care services. Will come back for more oil changes and other automotive care. I Paul was very respectful and professional with offering me automotive care services. Will come back for more oil changes and other automotive care. I appreciate your business Universal Mitsubishi. More
by JayRock3000
Verified CustomerEmployees Worked With
November 13, 2019
Excellent They are approachable, friendly and courteous. The service is excellent and give the proper attention you need. They are professionals in the aspects They are approachable, friendly and courteous. The service is excellent and give the proper attention you need. They are professionals in the aspects of what they do ! More
by ABRAHAM_NERONA
Employees Worked With
November 12, 2019
Airbag recall Service staff was great. I called to schedule an airbag recall replacement and was curious about turn-around time. Staff informed me it would be finis Service staff was great. I called to schedule an airbag recall replacement and was curious about turn-around time. Staff informed me it would be finished the same day as long as I had the car there before noon. They also told me that if it was not finished the same day that they would issue me a rental car as needed. Ultimately my car was finished the same day and upon pickup, they washed the car for me, even shined the tires. Service was great, I’ve been to other Mitsubishi dealers with less than satisfactory service but my experience at this dealership will definitely have me coming back for anything my car may need In the future. Five out of five. Thanks again Armen! More
by JAMES H
Employees Worked With
Armen Avanessian
November 12, 2019
Excellent Service Came here for an oil change. The service was excellent and fast. While they recommended certain maintenance services based on the car's mileage, there Came here for an oil change. The service was excellent and fast. While they recommended certain maintenance services based on the car's mileage, there was no hard selling. The customer waiting area is comfortable. They also provided a free car wash. More
by LGREGONIA
Employees Worked With
Armen Yagubyan
November 12, 2019
#1 customer service! Service department always ready to provide A+ service. Keeps me informed of what is happening in service and the wait time. Will defintely come back Service department always ready to provide A+ service. Keeps me informed of what is happening in service and the wait time. Will defintely come back to this service dept when my Outlander needs attention again. More
by rprado
Employees Worked With
November 11, 2019
Quick and Easy This was a visit for oil change and tire rotation and it went great. Awesome service, even got my car washed! As always I look forward to my next serv This was a visit for oil change and tire rotation and it went great. Awesome service, even got my car washed! As always I look forward to my next service appt here. More
by ERIK.MEZA85
November 10, 2019
Excellent World Class Services I am extremely happy with the service my vehicle received. The Service Department is courteous and helpful. Paul the Service Manager Is a true profe I am extremely happy with the service my vehicle received. The Service Department is courteous and helpful. Paul the Service Manager Is a true professional. He explained the service my vehicle received in simple terms. More
by YOUPLAYSOCCERTOO
Employees Worked With
November 10, 2019
Good recall service Paul was polite and informative. Recall done in an hr. My car was washed too which was a pleasant surprise! Saved me money and time. Paul was polite and informative. Recall done in an hr. My car was washed too which was a pleasant surprise! Saved me money and time. More
by kRISTAL92003
Employees Worked With
November 10, 2019
Paul is the best I always feel taken care of and looked out for by Paul. Absolute best customer service a person could ask for! Thank you so much Paul! I always feel taken care of and looked out for by Paul. Absolute best customer service a person could ask for! Thank you so much Paul! More
by Wendi Kenya
Employees Worked With
November 10, 2019
Great and fast service I dealt with Paul who was very progressional and experience in explaining and clarifying tie whole process. He facilitated the whole service process i I dealt with Paul who was very progressional and experience in explaining and clarifying tie whole process. He facilitated the whole service process in a very efficient manner. More
by MJKHOURI
Employees Worked With
