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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,658 Reviews

1,658 Reviews of Universal Mitsubishi - Service Center

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November 21, 2019

Excellent service Armond provided excellent service for me in and out was very quick and everything worked out really well I would certainly recommend armen for anybod More

by EDEBRAHIMIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you for sharing your experience, we hope to continue servicing your vehicle. Stay safe, Carlos De La Luz

November 21, 2019

Paul is amazing Paul was extremely helpful and I am so grateful The staff was helpful and kind and they did an awesome job on my vehicle. Thank you for everything! More

by MOLLY.IRELAND00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
Jun 22, 2020 -

Universal Mitsubishi responded

You are welcome.... In fact thank you, we appreciate the opportunity to service your vehicle. Stay safe, Carlos De La Luz

November 21, 2019

Good service The service department always update the repair status to you while you are waiting. They are friendly and professional. I will go back to them for se More

by LUCYYEH529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

Paul understands the importance of knowing the process of your vehicle while we are Servicing it. We hope you continue giving us your business. Stray safe, Carlos De La Luz

November 20, 2019

Great experience when I got there I was greeted by a service advisor. The service was nice and short. When the car was ready the service advisor came to greet me and w More

by PEREZMARIELA117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

We appreciate your business and hope to continue servicing your vehicle. Stay safe, Carlos De La Luz

November 20, 2019

Great experience. Great experience, Arman is very helpful, goes out of his way to do what he can to fix any problem on your car. If I can give him more than 5 stars I d More

by AVILARUDY03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

On behalf of Armen and his staff, thank you. He appreciates the 5 Star plus review. He looks forward to continue serving your vehicle. Stay safe, Carlos De La Luz

November 17, 2019

Great experience as usual These guys are great. In n out. Quick, easy, and efficient. Armen took care of me this weekend with my service. Him and Paul are great. Make service f More

by christopher.ak.young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

I appreciate you choosing our Service department to take care of your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz

November 17, 2019

Quick, friendly, efficient Brought my PHEV in for service here at the last minute and they were able to forget the part and fix it in 25 hours. Other area dealers were rude and More

by RICHDEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

I am so glad our paths crossed, we just hope to continue servicing your PHEV for many years to come. Stay safe, Carlos De La Luz

November 17, 2019

Completely Satisfied We have been going to this service center for years. Sad when they left Glendale, but we will follow Paul were ever he goes. I feel very comfortable w More

by lilgrumpy2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

I regret we moved further out, but tremendously appreciate the effort you make to continue having Paul take care of vehicle needs. Stay safe, Carlos De La Luz

November 14, 2019

service I worked as a heavy duty mechanic for 25 years and when I bought my Mitsubishi 2004 Montero Sport I always had Mitsubishi to service it and so far I'v More

by SIDNEYTUGGERSONJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

Excellent Great employees service always going beyond to make sure everything is right and always taking great care of me. Great customer service all around for More

by ILANROHM8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you for sharing your experience. We look forward to your next visit. Stay safe, Carlos De La Luz

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