Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,633 Reviews of Universal Mitsubishi - Service Center
Armen was so helpful, polite and efficient! He was also accommodating when he didn’t need to be. I would definitely be back because this is what great customer service is. He was also accommodating when he didn’t need to be. I would definitely be back because this is what great customer service is. More
I know this mitsubishi dealer since 2004. Very friendly ,nice and giving u a grate service I took my car 3 times and they always tells me what's to be fixed and this is good ne need and fear Very friendly ,nice and giving u a grate service I took my car 3 times and they always tells me what's to be fixed and this is good ne need and fear price. thank you for grate service. More
Paul and team were great as usual! Always going the extra mile to help out where they can!!! Always going the extra mile to help out where they can!!! More
Armen was very accommodating even when I was not on scheduled. He attend to my concern and have his staff look at what happened. Made me feel comfortable. scheduled. He attend to my concern and have his staff look at what happened. Made me feel comfortable. More
Paul goes above and beyond what I would expect from a dealership service department. I will continue to service my 2023 Mitsubishi PHEV at Universal Mitsubishi because of him . dealership service department. I will continue to service my 2023 Mitsubishi PHEV at Universal Mitsubishi because of him . More
Iv been servicing my car since i bought my mitsubishi mirage 2015 brand new, its been 9yrs now and i am very satisfied with the service mitsubishi provides taking care of my car, soon i will upgrade to a mirage 2015 brand new, its been 9yrs now and i am very satisfied with the service mitsubishi provides taking care of my car, soon i will upgrade to another mitsubishi taling you for everything! More
Very profecioalism the persons are very kind persons my car it’s fixed welll thanks car it’s fixed welll thanks More
The dealership is very helpful. They have friendly great customer services. They make the process easy. They have friendly great customer services. They make the process easy. More
Armen consistently provides exceptional service for my 2001 Mitsubishi Galant. He is readily accessible, answers any and all questions, and is honest and reliable. 2001 Mitsubishi Galant. He is readily accessible, answers any and all questions, and is honest and reliable. More
First you enter the parking lot, no visible signs to guide you where the service office are. Once you enter the waiting area, again, no signs and no greeting or smile, even to ask may i help you from th guide you where the service office are. Once you enter the waiting area, again, no signs and no greeting or smile, even to ask may i help you from the lady at the entrance. No happy colors in waiting area. Very open wasted. And the service room so tight and small. Other than that Paul & another experienced guy at parts are amazing. Mitsubishi needs little more prestige to keep your reputation back up. You have a great product but your dealer and service needs a better look and more carrying staff. More