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Universal Mitsubishi
Sherman Oaks, CA
2,253 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,253 reviews
July 24, 2026
Very good custumer service second time going there and really appreciate their help and honesty ,comunicative about your vehicule nreds really appreciate their help and honesty ,comunicative about your vehicule nreds More
by BRELOP46
Verified CustomerEmployees Worked With
July 23, 2026
Everyone I dealt with was very professional and understood what I was willing to pay and dealt with me based upon those parameters understood what I was willing to pay and dealt with me based upon those parameters More
by SJG1
Employees Worked With
July 23, 2026
Paul, the service consultant who took good care of my Mitsubishi did an excellent job. 👏 Mitsubishi did an excellent job. 👏 More
by eboy62594
Employees Worked With
July 22, 2026
I regularly visit this one for servicing my old Eclipse. Paul and Armen get straight to it and are clear about issues, quotes, etc. Paul and Armen get straight to it and are clear about issues, quotes, etc. More
by pinaky.bhattacharyya
July 16, 2026
Excellent service from start to finish. The team was professional, efficient, and kept me informed throughout the process. My car was ready on time, and everything was handled smoothly. Gre The team was professional, efficient, and kept me informed throughout the process. My car was ready on time, and everything was handled smoothly. Great experience—I would definitely return for future service. More
by marianamonticelli
Employees Worked With
July 15, 2026
I bought my car through Autoland and they bought it from Universal. I’ve had it for 10 days and already the fender and door flares are coming off. There’s obvious signs of an accident on the door frame. Aut Universal. I’ve had it for 10 days and already the fender and door flares are coming off. There’s obvious signs of an accident on the door frame. Autoland contacted the dealership but they’re refusing to fix it. I went to my local dealership for a quote, and they quoted me $1100 just for the door flare! I guess my only recourse is legal action. More
by rochele34
Employees Worked With
Patrick from Autoland
July 15, 2026
Great customer service and oil service on my car was performed fast while I waited. performed fast while I waited. More
by Mando
Employees Worked With
July 09, 2026
The service is always GREAT! Armen is one of the best service guys in Los Angeles! Always willing to help, ready to answer a question and very professional! Armen is one of the best service guys in Los Angeles! Always willing to help, ready to answer a question and very professional! More
by ALEXANDRPAK
Employees Worked With
July 08, 2026
Went here for a recall on my Mitsubishi and they were very nice and I was done in 30 minutes. Will definitely go back for all my maintenance. very nice and I was done in 30 minutes. Will definitely go back for all my maintenance. More
by SBGALLO
Employees Worked With
July 07, 2026
Paul was very knowledgeable, helpful, and professional. He got us in and out within a few hours and clearly explained to us all of our options. He got us in and out within a few hours and clearly explained to us all of our options. More
by Hai-Vu
Employees Worked With
