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Universal Hyundai - Service Center

Orlando, FL

3.0
165 Reviews

165 Reviews of Universal Hyundai - Service Center

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May 09, 2021

I find Andres to be honest, helpful and very friendly. He had never let me down with the care of my car. Thank you Andres More

by DWRIBIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

Thank you for such a kind review. We are delighted to hear about your great experience with us.

May 08, 2021

The service was great. Very professional and quick. My car needed the work and they did it perfectly. They started working on my car a few minutes after I got there and finished in a ver rímenla manner. T More

by Ottosar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

Thank you for such a kind review. We strive to provide the best service and deals to our customers and your happiness is always our mission.

May 08, 2021

Adrian assisted me with scheduled maintenance, a tire pressure issue and a recall issue. He was very professional and kept me in the loop the whole time. He made the visit a better experience and I highl More

by CACTUSJ32819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Labycz
May 10, 2021 -

Universal Hyundai responded

Thank you for such a kind review. We strive to provide the best service and deals to our customers and your happiness is always our mission.

May 08, 2021

Happy with the care and service they provide. Quick with good communication and transparency. Always appreciate the free car wash and the car vacuumed, as well as the discount offers in the emails. More

by CHARLOTTE.DEBREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

Thank you for this kind review, much appreciated!

May 07, 2021

UH always gives the best service!!!! Rhoda is fantastic! Everyone was very friendly and did a great job to make me feel comfortable since I have trouble getting around! More

by SSTATUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoda Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

Thank you, for this wonderful review!

May 07, 2021

It was really fast, and Jennifer's attention is the best, she always makes all the things easier and makes me feel comfortable during my visit. More

by kirilangeloff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Macias
May 10, 2021 -

Universal Hyundai responded

Thank you, for this wonderful review!

May 07, 2021

The service was awesome and professional. Keep up the excellent work. I have been a vehicle owner for 11 years and the service throughout the many years were super so much so that I bought a new vehicle More

by ALLANSALFARLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Gregory
May 10, 2021 -

Universal Hyundai responded

Thank you for such a kind review. We are delighted to hear about your great experience with us.

May 07, 2021

Giovanni was exceptional. He took me earlier than my appointment and prevented me from waiting extra time for my service appreciated him for Stella customer service More

by CGLINTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Universal Hyundai responded

This was great to read. We appreciate you taking the time to share your experience with us. This is what we strive for with every customer and we thank you for trusting us with your business.

May 07, 2021

Didn’t have part when I arrived had to come back second day. Then fixed the wrong thing charged my warranty. Then they forgot to order the part I needed. Chased her for another three weeks. She said I cou More

by SKANDERS0702
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rhoda Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Excellent Service. Ms Yami Amador is a great individual. Cordial, friendly, and knows her job. I wouldn't go to any other place. No doubt she's a great asset in your company More

by Miamidayamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yami Amador
May 10, 2021 -

Universal Hyundai responded

Thanks for sharing your experience with us! We will pass this on to Yami. Have a great day.

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