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Universal City Nissan

Los Angeles, CA

4.8
541 Reviews

3550 Cahuenga Blvd. W.

Los Angeles, CA

90068

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Showing 541 reviews

June 14, 2022

very efficient. customer service is alway great. they make it go so smooth they really help me keep on top of my car :) More

by robinslear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joseph louis
June 08, 2022

Chris, my service manager, did an excellent job of processing my 12 month service and had the car back to me in under 2 hours. More

by nwilco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Service Dept
June 03, 2022

My nissan maxima needed to be fix I was able to bring it in the next day to AYA my car needed major work got it done quick knew what to do thanks Craig Crofton More

by craig.crofton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AYA - service, Melvyn Lemus
June 01, 2022

Consistent excellent service. Conscience of COVID protocol. Service advisor Joe Hernandez is excellent and I appreciate seeing him when I’m there for service. Also appreciate rem More

by ntj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
May 19, 2022

Very good customer service. I had an appointment for 8:30 and by 8:45 my car was off to be serviced. Joe said my car would be ready by 11:00 and that was exactly when I drove More

by bkb954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez
April 19, 2022

REALLY helped me when I was in a dire car situation. They were patient, got me the right price for the right vehicle. I definitely left completely satyidfied and well served by everyone at Universal Cit More

by duane.cobb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Frakes, Melvyn Lemus, Maricela Aguilar, Tony Wafa
April 17, 2022

Bogart was an absolute pleasure to work with. Sold my car yesterday to Universal City Nissan and Bogart made the experience completely hassle-free. I will absolutely be coming back to work with h More

by User123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bogart Rainey
March 18, 2022

Shant, the service advisor, is terrific. I especially appreciated that he figured out that the seatbelt issue was covered by warranty even though the overall warranty long since expired on More

by jwilhelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shant
March 12, 2022

Best service ever . Very concern caring will locate the problem and fix your car the entire staff our all helpful positive employees .I been getting my cars service at N More

by mauibreeze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Luis, Melvyn Lemus
March 09, 2022

Very great customer service I really liked the way they helped me out to walk out happy with a car at a price that was good for me ! More

by Nataliesegura13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
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