Universal City Nissan
Los Angeles, CA
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I am customer in mentioned dealership about four years now. I bought my Nisan Altima over there and continued with regular Service and Maintaining in the same place.In general people are kind, helpful and now. I bought my Nisan Altima over there and continued with regular Service and Maintaining in the same place.In general people are kind, helpful and ready to negotiate price or give you discount or reword cards. I am very satisfied with Service I am always receiving from them. There is Mr. Nazario Sunchez who is managing Service department and who is not only professional, but very helpful and polite. Cashiers are also doing fast and good job on professional manner. Overall , my experience with Nissan at 3550 Cahuenga Blvd is very good and I would recommend them to my friends and relatives More
They showed me what I was looking for and helped me find a car within my budget. They made sure that I walked out of there with a car that I was happy with at a price I could afford. a car within my budget. They made sure that I walked out of there with a car that I was happy with at a price I could afford. More
The dedication they showed towards our needs, expectations, and demands exceeded what we were expecting :) The APR they negotiated left much to be desired, but we did buy two cars on a credit tha expectations, and demands exceeded what we were expecting :) The APR they negotiated left much to be desired, but we did buy two cars on a credit that already has another car, so I guess we can't complain. Everyone was super helpful and didn't backdown on their word, I was happy to have gone with them instead of Toyota or Ford! More
Edi found exactly what I wanted in the shortest time possible and provided all the information I needed. He has a wonderful and easygoing personality and made me feel secure in my dealings with the pur possible and provided all the information I needed. He has a wonderful and easygoing personality and made me feel secure in my dealings with the purchase. Everything was handled within a couple of hours. Also thanks to Tyler who processed the financial aspect very fast. Their sense of humor removed any anxiety that could have been attached to making an investment to a new car. I will recommend this dealership to anybody anytime. More
Service manager David. Very personable, knowledgeable... Took the time to explain recommendations etc. I didn't feel like I was being marketed or spoken to by a droid like you often do at a dealership or mo Took the time to explain recommendations etc. I didn't feel like I was being marketed or spoken to by a droid like you often do at a dealership or most retail establishments for that matter. He is a huge asset to your team. Some of the folks inside where you actually pay could stand to benefit with some training with David. No I'm not a friend, relative etc. it's just seldom these days as sad as that is to get top notch service. Hopefully you are taking care of him right. Make sure he never leaves no matter what you have to pay him. Please and thanks, David & Barbara. More
El vandedor fue muy amabletoto el tiempo y paciente. Se totmo to do el tiempo para explicarnos los diferentes beneficios de varioa autos y cuales eran las mejores opciones en el Mercado para nosotros. totmo to do el tiempo para explicarnos los diferentes beneficios de varioa autos y cuales eran las mejores opciones en el Mercado para nosotros. More
Savik was a very helpful sales person that tried to meet whatever my needs were. He answered questions very well and made the purchase appealing by how he presented the car and its options. Tyler in financi whatever my needs were. He answered questions very well and made the purchase appealing by how he presented the car and its options. Tyler in financing was an absolute pleasure to work with, with a wonderful personality and made the process enjoyable for me. I wouldn't mind coming back to the dealership simply to visit him, so if I'm going to need another Nissan the future, I'd be happy to deal with him. More
Mickey Flores treated us like we were family. He was very friendly and took the time to make the experience a win win for us. I would recommend Mickey Flores to anyone buying a car or truck. very friendly and took the time to make the experience a win win for us. I would recommend Mickey Flores to anyone buying a car or truck. More
WORTHLESS and INCOMPETENT are the kindest words that I can use to describe the staff at Universal Nissan. If their mouth is moving, they are lying. The low grade of character this organization employs is can use to describe the staff at Universal Nissan. If their mouth is moving, they are lying. The low grade of character this organization employs is baffling. It must be an inside joke to take the best moment of a persons' day “buying a new car” and crush it with lies, manipulation and denial which generally does not lead to a sale. You walk in happy and run out disappointed. More
Worst experience ever. Rude, disrespectful, dismissive. They played a bait and switch, were unwilling to make it right. Never even had the car they sold me, when I goth there they played dumb. Don't EVER b They played a bait and switch, were unwilling to make it right. Never even had the car they sold me, when I goth there they played dumb. Don't EVER buy a car from these people. Lawsuit being filed More