Universal City Nissan

I enjoy the customer service received from David Simone, their service advisor. I oversee the service aspect of the industry I am in and understand the importance of great and true customer service their service advisor. I oversee the service aspect of the industry I am in and understand the importance of great and true customer service More

Universal City was very friendly and did a great job on finding me the exact car I wanted. They gave me a great deal! I had gone to another near by Nissan dealership and Universal City had a better rebate finding me the exact car I wanted. They gave me a great deal! I had gone to another near by Nissan dealership and Universal City had a better rebate offer and price for the car. The sales person and manager were straight to the point and it did not take us long to negotiate. I have already recommended this dealership and hope to do business with them again soon! Thank you Universal City Nissan for making my first new car purchase experience quick, easy and with a great deal! More

Soon after leaving the lot the car broke down! Called the dealer and steve at universal only cares about getting a signature on a contract. Beware. They lie! dealer and steve at universal only cares about getting a signature on a contract. Beware. They lie! More

Every time I come to Nissan for my car's maintenance they greet me with great customer service. I love that I can arrive at the time of my appointment, drop off my car, do my errands while I wait for my they greet me with great customer service. I love that I can arrive at the time of my appointment, drop off my car, do my errands while I wait for my car to be finished. Overall, my experience is always a great one! More

Nissan always has great customer service, helpful, friendly and gave us a very good deal for a 2014 Rogue SL. Jairo is a sales man with a professional and friendly customer service who went above and friendly and gave us a very good deal for a 2014 Rogue SL. Jairo is a sales man with a professional and friendly customer service who went above and beyond to help us get the exact car that we want. Andrew gave us a good deal and Manuel from finance was nice and professional. More

Everyone was extremely nice and worked so hard to help me buy my first ever car, and they helped me get my dream car. They were so wonderful it made what everyone told me would be a difficult experience into buy my first ever car, and they helped me get my dream car. They were so wonderful it made what everyone told me would be a difficult experience into a nearly painless process. More

I had been to nearly 7 dealerships and left disappointed due to the lack of inventory or just bad sales tactics. I planned to go to every dealership i printed out from the internet until I found what I was due to the lack of inventory or just bad sales tactics. I planned to go to every dealership i printed out from the internet until I found what I was looking for. From the moment Leo walked up he was helpful, learned what I wanted and showed me the exact car I was looking for in the exact color. Once we found the car in their amazing inventory of what appeared to be somewhere between 1 and 2 thousand vehicles, we started negotiating. It was respectful and reasonably fast. I was very pleased with the manager Wafa who came to help and find financing for me. I drove home that evening in my brand new white, manual, base model 2014 Nissan Versa sedan. On the highway I am getting nearly 45MPG. I think It is making up my 200 dollar car payment in gas alone. Saving big $$$$. And seriously happy customer. Thank you Leo and the Universal City Nissan team. Wafa, Sal, and Abraham. More

I was very happy with the attention given and professioanlism of Omar Segura who I bought my car from, a 2013 Nissan Rogue S Special Edition. He made buying the car very easy and he followed thro professioanlism of Omar Segura who I bought my car from, a 2013 Nissan Rogue S Special Edition. He made buying the car very easy and he followed through on his promise that if I came in, I would drive away with a car on a great deal. If possible, I would like to purchase my future cars from Omar for the rest of my life. More

I bought a Nissan Altima Coupe 2013 and i got it for fair price or i can say it was good price. It all depends upon people's own skills and research for how much they could bargain for. I had done a homework price or i can say it was good price. It all depends upon people's own skills and research for how much they could bargain for. I had done a homework and I can tell I got for what I had asked for. Good luck ! More

I was extremely blindsided with the unexpected repairs that brought me to Universal City. Even on the phone, David Simone assured me things would be fine. From the initial phone consultation to the car re that brought me to Universal City. Even on the phone, David Simone assured me things would be fine. From the initial phone consultation to the car rental, he was 100% satisfactory. I am very pleased. More