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Universal City Nissan

Los Angeles, CA

4.8
541 Reviews

3550 Cahuenga Blvd. W.

Los Angeles, CA

90068

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Showing 541 reviews

December 29, 2022

The worths service they not friendly customer service not good I will never come back More

by Hugorodezno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvyn Lemus, Maricela Aguilar
Jan 22, 2023 -

Hugorodezno responded

I will never come back to this universal city Nissan for service

November 12, 2022

Great service department. Sarkish and Julian provide the most amazing customer service. Wouldn’t go anywhere else. More

by lizeskoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darkish Torosyian, Melvyn Lemus, Maricela Aguilar, Tony Wafa
November 03, 2022

Person who greeted my was very friendly. My car was ready before the estimated time. More

by Maribel.lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aya kahlil
November 03, 2022

Service was always professional and prompt. No pressure for scheduled maintenance. Service is a bit pricey but it's done right with genuine parts. More

by bheimanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
November 03, 2022

The purchase was a two day process. Day One was NOT a good experience. Upper Management made up for it on Day Two by stepping in and dealing with me directly. We came to terms becaus More

by Altfeld
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bolanos was very good.
October 08, 2022

Great service, told me about how long it would take so my expectations were not on my own approximation. More

by Terisita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus, Tony Wafa
September 11, 2022

Very informative and professional service. Flexible financing plans. Convenient location. Definitely will come back for all my maintenance needs. More

by erich_kemp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Luis, Scott Frakes, Melvyn Lemus, Maricela Aguilar, Tony Wafa
August 09, 2022

Every time I walk or drive or travel… any way that I get to this wonderful dealer, I feel welcome. More

by El Yorch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
July 20, 2022

Stay away from this dealership! If I could give it negative numbers I would. Car came with the wrong wipers and finance dept sent warranty refund to the wrong bank! Still trying More

by ljdinla
Recommend Dealer
No
Employees Worked With
Arman, Emen
June 20, 2022

Easy to work with. Didn’t make me feel any pressure of upselling. I would definitely come back! More

by YRuiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aya, female
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