Universal City Nissan

I had an amazing experience! With the help of Janneth and Billy, I was truly able to make the right choice for my purchase! They were super kind and very helpful during my time th With the help of Janneth and Billy, I was truly able to make the right choice for my purchase! They were super kind and very helpful during my time there. I will gladly recommend them to others who are looking to purchase a vehicle. I couldn't have had better customer service and I'm extremely happy with my new car! Thank you so much! More

GREAT!GREAT!experience Victor Arias was very helpful and honest! He made my first time buying experience awesome!! In the finance Dept. Emil M. was also great!! He answered Victor Arias was very helpful and honest! He made my first time buying experience awesome!! In the finance Dept. Emil M. was also great!! He answered every question I had. Anyone looking to buy@universal city Nissan I recommend them!! They are the best!! More

Best Service Department !!! Took my car for oil change was greeted by my advisor ... he explained to me everything .... before I knew it my car was cleaned looking brand new agai Took my car for oil change was greeted by my advisor ... he explained to me everything .... before I knew it my car was cleaned looking brand new again service was completed super fast .... Thank you universal city nissian for being amazing at what you do .. More

Wonderful experience! Nissan universal city was wonderful. My sales rep Moe was very helpful and the sales manager Ez was amazing! They stayed with me practically all day u Nissan universal city was wonderful. My sales rep Moe was very helpful and the sales manager Ez was amazing! They stayed with me practically all day until we negotiated a deal. The service exceeded expectations. I would recommend this dealership to anyone looking to lease OR buy! And remember, always do your research before walking into a dealership. More

Great experience From the moment we walked in staff was very welcoming. Attended us immediately and addressed questions and concerns with regards to a purchase. Staff From the moment we walked in staff was very welcoming. Attended us immediately and addressed questions and concerns with regards to a purchase. Staff was amongst the friendliest I have came across and worked dilengently to meet my needs. More

Don't do it! Walk away Don't trust what they say. They don't have a good selection on use cars! U get pass on! I started with one person n toss to another. They hide the num Don't trust what they say. They don't have a good selection on use cars! U get pass on! I started with one person n toss to another. They hide the numbers from you, so please ask to see your numbers!! This is the WORST BUY, n STUPID buy I made. I guess we learn from our mistakes. More

Fraud, Bait and switch tactic, lies Went there when Monique said she would price match. When I arrivered she couldn't do what she promised over the phone. So a car on Ad. Agreed with Tha Went there when Monique said she would price match. When I arrivered she couldn't do what she promised over the phone. So a car on Ad. Agreed with Thai and his TWO supervisors on a price, $850 ABOVE ad price. But when the sales slip came it was almost $2000 ABOVE ad price, and $1450 more than we agreed on. We were told by supervisor that they COULD NOT go any lower! Which means they NEVER intended to sell car at the ad price, since we were willing to give them $850 over AD price. I told ALL my co workers what thieves they are and to NEVER go there. More

Great Experience I gave the highest review because the services was five stars at Universal City Nissan. Sammy Day and Edi Gaser were very helpful getting the car that I gave the highest review because the services was five stars at Universal City Nissan. Sammy Day and Edi Gaser were very helpful getting the car that I wanted More

Nissan Sentra 2015 Friendliness and honesty unlike the other sales men and manager that work there. Alexander Garcia and his manager took the initiative to help me until Friendliness and honesty unlike the other sales men and manager that work there. Alexander Garcia and his manager took the initiative to help me until I left completely satisfied. Everything was precise, effective, and clear. Best experience so far. Definitely wouldn't recommend David the finance employee. More

Great Service Our sales guy Ray and Finance mgr Ernesto made it happen. It was and easy process and pleasant car buying experience and a Great deal. Thank you Our sales guy Ray and Finance mgr Ernesto made it happen. It was and easy process and pleasant car buying experience and a Great deal. Thank you More