Universal City Nissan

Service appt Service was done well and fast. Only issue was vehicle was not washed as promised. Will continue to come to universal city nissan for service. Service was done well and fast. Only issue was vehicle was not washed as promised. Will continue to come to universal city nissan for service. More

EXCELLENT AS ALWAYS!!! Joe is very knowledgeable. Marcela is very helpful. Mel is the Best!!! The dealership is clean. I was taken to work and picked up timely. Joe is very knowledgeable. Marcela is very helpful. Mel is the Best!!! The dealership is clean. I was taken to work and picked up timely. More

Experience It was a great experience I walked in With my friend for him to get a new car and we both ended up leaving with one and that was unexpected but it was It was a great experience I walked in With my friend for him to get a new car and we both ended up leaving with one and that was unexpected but it was also great! The team at Nissan was really kind and helpful and I will recommend this dealership to family and friends! A special thank you to Mark and Mike who made it all possible with the help they gave me More

Always great service Onofre always provides, efficient professional service for me and my Maxima. His recommendations are sound, the pricing fair and the vehicle is always Onofre always provides, efficient professional service for me and my Maxima. His recommendations are sound, the pricing fair and the vehicle is always ready within a reasonable time. More

Fraudulent Services, Bankruptcy and lies oh my! DO NOT BUY EXTENDED WARRANTIES FROM THEM!! Lets see why not..... 1- The company is going through a bankruptcy that no-one said anything about! I pu DO NOT BUY EXTENDED WARRANTIES FROM THEM!! Lets see why not..... 1- The company is going through a bankruptcy that no-one said anything about! I purchased a used Honda SUV and traded it in at another dealership after 8 months. When I tried to get an extended warranty refund, it took me 4 months to figure out why I received nothing. They are going through bankruptcy! I filed a claim but there is a good chance I will receive nothing! 2- They did a switch of some sorts with the extended warranty when I purchased the suv. I know for a 100% fact that I paid $2500 for a silver warranty package because I did not want to pay for the gold and I did not want the basic. Yet somehow I have the most basic package. Why the heck would I pay $2500 for a basic warranty! 3- They said said that I can take the used Honda that I purchased there for any type of mechanical issues/check up/oil changes extra....a lie! The SUV was running into issues a month after I brought it. When I tried to make an appointment I was told that they only service Nissans. ****Extended warranties are debatable on if they are a good purchase or not, what is NOT debatable is that you will ALWAYS get a cheaper quote outside of the dealership so just be aware************** p.s. check out the other lawsuit they had against them by the FTC More

Internet search Found this car over the Internet. I highly recommend doing this as you know who to ask for and they will be waiting for you rather than have a pack of Found this car over the Internet. I highly recommend doing this as you know who to ask for and they will be waiting for you rather than have a pack of salesman trying to be nice and cute. Our salesman Brian was easy going and surprised that we knew one or two things about the car. Good pricing negotiations, it was nice but I regret not insisting a little more. I have to confess that the last part of the process was confusing and it might've upset someone but it wasn't my intention. By the way I forgot my cd collection on trade off car😢 It was good, will buy again!!! More

ecxellent They are very kind and friendly, Personal very efficient. Car was clean after service and waiting room neat and comfortable, I'm a customer since 20 They are very kind and friendly, Personal very efficient. Car was clean after service and waiting room neat and comfortable, I'm a customer since 2000. More

AMAZING EXPERIENCE I HAD AN AWESOME EXPERIENCE AT UNIVERSAL CITY NISSAN WHEN I WALKED IN THERE I NEVER THOUGHT I WAS GOING TO COME OUT OF THERE DRIVING A NEW 2018 NISSAN I HAD AN AWESOME EXPERIENCE AT UNIVERSAL CITY NISSAN WHEN I WALKED IN THERE I NEVER THOUGHT I WAS GOING TO COME OUT OF THERE DRIVING A NEW 2018 NISSAN VERSA THANK GOD AND THANKED TO MARK THE SALES REPRESENTATIVE THAT HELPED ME THOUGH WITH HIS PATIENCE AND OUTSTANDING CUSTOMER SERVICE HE REALLY MADE IT HAPPEN HE KNOWS WHAT HE IS DOING AND HIS SWEET AND FRIENDLY PERSONALITY REALLY MADE US ME AND MY DAUGHTER FEEL NO PRESSURE AT ALL THEN MR MIKE S. (MANAGER) WAS REALLY GOOD BY GIVING US THE BEST OFFER AND MONTHLY PAYMENTS JESSIE AT FINACIAL WAS VERY HELPFUL TOO WITH ALL THE PAPER WORK YOU GUYS ROCK YOU GUYS ARE THE BEST I GUESS THAT WAS MY DAY I NEVER THOUGHT OF GETTING OUT OF THERE DRIVING A NEW CAR AND I AM LOVING IT THANKS GUYS AT UNIVERSAL CITY NISSAN I DEFINITLY WILL RECOMMEND YOU GUYS TO FRIENDS AND FAMILY. PS. MARK SHOULD BE PROMOTED HE IS THE BEST. More

Fast great customer service and persistent. I had a great interaction with the sales rep who assisted me. I went to get service on my 370z and ended up walking out with a 2018 Nissan Altima whic I had a great interaction with the sales rep who assisted me. I went to get service on my 370z and ended up walking out with a 2018 Nissan Altima which I love. Thank you Zury she was amazing, patient and very persistent but not pushy which I appreciated. More

Customer service Amazing customer service. They help me with all I need it and answer all my questions and concerns. They go the extra mile to have a happy customer. Amazing customer service. They help me with all I need it and answer all my questions and concerns. They go the extra mile to have a happy customer. More