
Universal City Nissan
Los Angeles, CA
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Excellent Always great service amazing staff. I never have any complaints. Always clean at the service lounge. I dont mind waiting around at a nice friendly and Always great service amazing staff. I never have any complaints. Always clean at the service lounge. I dont mind waiting around at a nice friendly and clean place. Thank you. More
Great Service Great customer care, plus great and painless experience all together. The service team was efficient, and they did a thorough inspection and service Great customer care, plus great and painless experience all together. The service team was efficient, and they did a thorough inspection and service of my car. More
Excellent Customer Service I really appreciated the courteous and friendliness of all the staff members, including the timeliness of the work that was done. I am glad I called t I really appreciated the courteous and friendliness of all the staff members, including the timeliness of the work that was done. I am glad I called to make an appointment, and that service is available on Saturdays with efficiency. More
owner good job, but i haven't got chance to test drive other options available to make a final decision, if i have the chance i will choose the key less ent good job, but i haven't got chance to test drive other options available to make a final decision, if i have the chance i will choose the key less entry More
Great sales and customer service the sales man was perfect and so helpful , defiantly i'll recommend this show room for all my friends the sales man was perfect and so helpful , defiantly i'll recommend this show room for all my friends thanks for all help and great service More
help with warranty Working with Shant made the process of getting approval from the warranty group(who did not want to pay for repairs less painful. he was also able to Working with Shant made the process of getting approval from the warranty group(who did not want to pay for repairs less painful. he was also able to get my car repaired faster especially after the warranty coverage delay More
Oil change Great customer relations and help service people. Helpful and knowledgeable when answering questions about the work to be done and work that will be Great customer relations and help service people. Helpful and knowledgeable when answering questions about the work to be done and work that will be needed in the future. More
Unexpected repair of a small part I stopped in unexpectedly because I found a piece of vinyl protective stripping hanging from the front of my car. They did look at it immediately. The I stopped in unexpectedly because I found a piece of vinyl protective stripping hanging from the front of my car. They did look at it immediately. There was a minor misunderstanding that the part had been reattached, but it had to be ordered, and with the help of Melvyn Lemus, the service manager, the part was there the next day and replaced free of charge, and they washed my car as well. It was handled very professionally. More
SO SO SATISFIED! Working with Alex Garcia, who helped me find the right car, and Sunny Shirazi, who helped me get the best financing, I can't express how lucky I was t Working with Alex Garcia, who helped me find the right car, and Sunny Shirazi, who helped me get the best financing, I can't express how lucky I was to have these two guide me through the process. I have purchased cars through your dealership for may years, but with my husband (who has since deceased). This was the first time I handled this on my own. Alex was wonderful in explaining everything to me and made me feel relaxed and confident. Both Alex and Sunny were patient, pleasant to deal with, and didn't rush me into something I may not have wanted. Your dealership has my highest rating. Keep up the good work. More
Friendly The sales person that help me was Shelsee, and finance was sunny. Both excellent service. Question I had answers they gave me. Will totally recommend The sales person that help me was Shelsee, and finance was sunny. Both excellent service. Question I had answers they gave me. Will totally recommend them two. More