Universal City Nissan

Quick and easy Everything went very smoothly on our first 5k service. we were able to obtain a Saturday appt by calling Friday night and our car was ready when prom Everything went very smoothly on our first 5k service. we were able to obtain a Saturday appt by calling Friday night and our car was ready when promised More

Hazel Hermosura is a very proffesional gentleman When I came to the dealership, I was a little frustrated with the last service I got last time. He greet me kindly and had the patience to hear my con When I came to the dealership, I was a little frustrated with the last service I got last time. He greet me kindly and had the patience to hear my concerns and took note of all of them to my satisfaction. He took the time to read all the notes that I had provided and followed them point by point. This time the car was returned to me clean, and he went through all the recommendations with me. I certainly appreciate the coupons I got. I guess because now days, we are really looking ways to save as much as we can. Please keep sending them coupons. More

Excellent service The stuff in universal Nissan is very helpful and very knowledgeable, very honest, leaded by a perfect service director Melvyn Lemus. I was so happy a The stuff in universal Nissan is very helpful and very knowledgeable, very honest, leaded by a perfect service director Melvyn Lemus. I was so happy and satisfied More

Comphrensive Service What I like about taking my car to this dealership for servicing is that they do a complete diagnostics of all the parts -- from the rating and condit What I like about taking my car to this dealership for servicing is that they do a complete diagnostics of all the parts -- from the rating and condition of the tires, brakes, struts and shocks -- to the transmission, coolant and belts. I get a printout, so I know what needs to be done as soon as possible, to what parts I have some time before I need to do the service. More

Thorough, courteous and efficient Though coughing up the dough to keep your car in excellent condition is always hard, I did appreciate the thorough, courteous and efficient service I Though coughing up the dough to keep your car in excellent condition is always hard, I did appreciate the thorough, courteous and efficient service I received at Universal Nissan. I was told upfront what the estimated wait time would be and they did not hesitate to get me into a loaner car and on my way to do other things while they worked on my car. The service rep went over all of the necessary services versus the services that could wait based on condition of my vehicle, and walked through the multi-point inspection with me. It was a totally different experience than the on I had in September and again in January with the staff at South Bay Nissan. More

Good Service, Fair Price For Service Making an appointment was utterly simple and straight forward; they were very kind over the phone and did not hesitate to give an accurate quote over Making an appointment was utterly simple and straight forward; they were very kind over the phone and did not hesitate to give an accurate quote over the phone. I was able to make an appointment for the next day and when I arrived they took care of my needs promptly. Their shuttle service was convenient and courteous as well. My service was straight forward and they were met their two (2) hour estimate. More

Lots of Attention Shant greeted me before I got out of my car and he continued to keep me informed during my visit. His explanations of what needed done and his unders Shant greeted me before I got out of my car and he continued to keep me informed during my visit. His explanations of what needed done and his understanding of my budget allowed me to participate in the decisions of service priorities. I left confident that I could trust this dealership. Thanks. More

excellent and friendly service We had a bad experience at Valencia Nisson (where we live). We couldn't get anyone to write up our purchase. We called and Mauricio at Universal ask We had a bad experience at Valencia Nisson (where we live). We couldn't get anyone to write up our purchase. We called and Mauricio at Universal asked if it would be worth a trip to Universal. He said yes. He was very friendly, took us for test drive, then Sunny (very friendly and efficient) wrote up the purchase. We tell everyone our story. Thanks More

Muy buena Excelente servicio y un muy amable trató recomendaría este concesionario a mi familia para comprar un carro nuevo y para el servicio de ese carro Excelente servicio y un muy amable trató recomendaría este concesionario a mi familia para comprar un carro nuevo y para el servicio de ese carro More