Back

Universal City Nissan

Los Angeles, CA

4.8
541 Reviews

3550 Cahuenga Blvd. W.

Los Angeles, CA

90068

Directions

By Type

Showing 541 reviews

August 02, 2019

Nice people, and quick shuttle service! I've had bad shuttle experiences with other dealerships in the past...but these guys got me shuttles so quickly! And good deals! Thank you! More

by Danny Iconic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hazel was my adviser. I was thankful for him helping me out and applying a coupon to my filter change and telling me about other deals running this month. Might take him up on some of them.
Sep 25, 2019 -

Universal City Nissan responded

Thanks for sharing your kind words! We're excited that you had an amazing experience with us! We appreciate the 5-stars and we'll look forward to serving you again.

July 31, 2019

Newcomer to town after long road trip The folks at Universal were great. We drive across country and some urgent issues to address before my daughter started two internships on opposite si More

by JAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
Sep 25, 2019 -

Universal City Nissan responded

Hi Jad, We are glad you were treated so great here. Here at Universal City Nissan, we make sure to put our customer's needs first. We look forward to seeing you again!

July 29, 2019

On Time! I take my car to service for 20,000 miles, he inspect and told me which service need. He promise 2.5 hrs. and was correct More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sorto, Melvyn Lemus
Sep 25, 2019 -

Universal City Nissan responded

Hi Joe, We are glad you were treated so great here. Here at Universal City Nissan, we make sure to put our customer's needs first. We look forward to seeing you again!

July 27, 2019

Fast Service The technician Hazel Hermosura was very fast and efficient, I was non and out in no time. He recommended a needed brake fluid changed that I needed. More

by Greg Cain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hazel Hermosura
Sep 25, 2019 -

Universal City Nissan responded

We appreciate your positive review about your recent experience with us!

July 17, 2019

Excellent service Very good service, friendly, they are the best in Los Angeles.I will coming for the excellent service. Thank you so much Universal City Nissan. More

by Yajaira 19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Víctor excelente asesor de servicio , Melvyn Lemus
Sep 25, 2019 -

Universal City Nissan responded

We are incredibly grateful that you took the time to leave us this review. Universal City Nissan values customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

July 16, 2019

Excellent service Service is awesome from start to finish. This is my third Nissan car, but the first car purchased at this service center. I will definitely go back More

by Angel_D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hazel Hermosura
Sep 25, 2019 -

Universal City Nissan responded

Hi Angel_d, We are glad you were treated so great here. Here at Universal City Nissan, we make sure to put our customer's needs first. We look forward to seeing you again!

July 12, 2019

Speedy service My visit was beyond wonderful. I received a call about coming in for services, I was able to make an appointment for the very next day. I arrived to m More

by Joihope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
Sep 25, 2019 -

Universal City Nissan responded

Thanks for sharing your kind words! We're excited that you had an amazing experience with us! We appreciate the 5-stars and we'll look forward to serving you again.

July 10, 2019

Universal Nissan Experience Employees are so helpful and friendly. We were treated like family. We were with Nissan for so many years and will be for more years to come. Aaron Kr More

by Davzee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Shirazi, Aaron Krider
Sep 25, 2019 -

Universal City Nissan responded

Thanks for sharing your kind words! We're excited that you had an amazing experience with us! We appreciate the 5-stars and we'll look forward to serving you again.

July 08, 2019

Easy and friendly service. The inventory was incredible and so were the prices. I got the car that I was looking for, the color I wanted and at an amazing price. They even gave More

by Daniel19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander, Jessey
Sep 25, 2019 -

Universal City Nissan responded

Hi Daniel19, We are glad you were treated so great here. Here at Universal City Nissan, we make sure to put our customer's needs first. We look forward to seeing you again!

July 06, 2019

Excellent Customer Service Victor was very helpful and it all went very smoothly. He explained everything to me and I felt looked after. Would highly recommend and will be retur More

by V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 25, 2019 -

Universal City Nissan responded

Thanks for sharing your kind words! We're excited that you had an amazing experience with us! We appreciate the 5-stars and we'll look forward to serving you again.

...
19
...