Universal City Nissan

Everything was great, César was fantastic, very helpful and pleasant. The shuttle service takes a little bit of time thought, I waited half an hour. Just so you know to expect it. and pleasant. The shuttle service takes a little bit of time thought, I waited half an hour. Just so you know to expect it. More

2018 Nissan Frontier sales man Moses very professional great job!! Finance department lil Pepe is very deceptive and misleading character. not trustworthy highly recommend another dealership. great job!! Finance department lil Pepe is very deceptive and misleading character. not trustworthy highly recommend another dealership. More

Service Advisor Chris couldn’t have been mire helpful and nice. Great experience. He explained everything clearly and followed through on all his promises. Top notch. nice. Great experience. He explained everything clearly and followed through on all his promises. Top notch. More

The service went very well,dropped off car and they did paper very fast and did the service on the car and it was finished earlier then they said it would be.Thank you paper very fast and did the service on the car and it was finished earlier then they said it would be.Thank you More

Total satisfaction My satisfaction started on arriving with the welcome fro Shant, his professionalism and the very short time used to make the services in my car and to My satisfaction started on arriving with the welcome fro Shant, his professionalism and the very short time used to make the services in my car and to fix minor issues... More

My car needed repair due to a recall part. The car was My car needed repair due to a recall part. The car was repaired in a timely manner. The dealership followed the guidelines regarding Covid 19 all My car needed repair due to a recall part. The car was repaired in a timely manner. The dealership followed the guidelines regarding Covid 19 all staff had face masks and social distancing was marked for customers. The dealership was clean and the cleaning crew was on site. More

Trust and Professionalism. I called Joseph Luis, Assistant Service Manager, to set an appointment. I requested Joseph because he informs me of what is essential service and what I called Joseph Luis, Assistant Service Manager, to set an appointment. I requested Joseph because he informs me of what is essential service and what can wait until I have more funds. With this last visit I completed the last tasks for the 30,000 mile checkup. The car is running great. More

Went in found car, traded in car, made deal. They washed and filled car up with gas and was gone. Sales man was new but not pressuring, Still awaiting Amazon Gift card for test drive. and filled car up with gas and was gone. Sales man was new but not pressuring, Still awaiting Amazon Gift card for test drive. More

On my recent visit Kevin was helping me out on getting my maintenance service done and was showing me what other things that I'll need to get on my next visit. Kevin has good customer service always looking maintenance service done and was showing me what other things that I'll need to get on my next visit. Kevin has good customer service always looking out for his customers. More

I had an excellent experience overall with Shan't in servicing my Altima! His communication and professionalism and honesty goes a long way! He always takes the time time and talks with me about my car servicing my Altima! His communication and professionalism and honesty goes a long way! He always takes the time time and talks with me about my car warranty and what I need.. More