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Universal City Nissan

Los Angeles, CA

4.8
541 Reviews

3550 Cahuenga Blvd. W.

Los Angeles, CA

90068

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Showing 541 reviews

April 02, 2021

Joseph did a good job explaining all service and maintenance that had to be done and managed them to completion. Service and parts charges are too high. More

by EdShamoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
March 28, 2021

The service was great. The work was performed as requested and recommended. I was waiting and my car was returned to me in the exact time when was promised. Thank you Shant! More

by Markf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shant
March 17, 2021

Simon was my salesman. He was very patient and very understanding during the whole sales and negotiation process. I love my new car. Thanks for the great service.. More

by Dr Ross
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon in sales, Tony Wafa
March 12, 2021

Aya provided excellent service! She made recommendations and kept me informed about the status of my vehicle, made arrangement for transportation, and followed up. Thank you Aya! More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
March 11, 2021

Aya provided me superior service as my advisor. I received great value for the money, and throughout the process was kept informed. Thank you! Bravo! More

by Alfie99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aya, Sean, Melvyn Lemus
March 06, 2021

Very satisfied with service and mr. Shant was very Knowledgeable and friendly. Explained what exactly should be done. And waiting time was acceptable. Thank you More

by meherparvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shant Ashikian, Scott Frakes, Melvyn Lemus, Maricela Aguilar, Tony Wafa
February 24, 2021

Great, fast, precise work. They were able to honor the coupon I had from Van Nuys Nissan. That to me was excellent customer service. Will continue to get my car serviced here. More

by M. A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
February 17, 2021

Joe is always friendly and makes sure that I get excellent customer service. He also makes sure that I understand the details of the repairs that I am getting and what my next possible service may More

by CJaxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez
February 03, 2021

they helped us with our brand new car presenting us different options best suited for us this is my 3rd car buying at universal city nissan and i will continue to go there as long as i keep getting tr More

by saviorx18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Wafa
January 30, 2021

Emanuel the sales rep was very patient with my boyfriend and I as we explored car options. He was very helpful and went above and beyond. More

by krofer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emanuel, Tony Wafa
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