Unity Chevrolet Cadillac of Newburgh

Overall pretty good service appointment. Unfortunately it appears it did not get the tire rotation i requested and paid for. I hope this was just an unfortunate oversite and would apprecia Unfortunately it appears it did not get the tire rotation i requested and paid for. I hope this was just an unfortunate oversite and would appreciate a call from someone in service to address More

Needed brakes. Got next day appointment. Truck ready within 24 hrs. Samantha kept me informed of repair estimate & status. All work done as requested-no surprises. Got next day appointment. Truck ready within 24 hrs. Samantha kept me informed of repair estimate & status. All work done as requested-no surprises. Been dealing with this dealership (Barton, now Unity) for 6 years. After my last 2 visits, Samantha is my “go to” service advisor. Very satisfied with the new ownership & service department in particular. More

I had a wonderful experience from ordering all the way to the delivery. Anthony was extremely helpful with the ordering process of my 2500 HD and right up to the delivery! the delivery. Anthony was extremely helpful with the ordering process of my 2500 HD and right up to the delivery! More

good job, AMAZING SERVICE. I got my colorado from peter. He was new and we were his first sale I got my colorado from peter. He was new and we were his first sale More

I purchased a new 2023 Chevy traverse at this dealership And was originally pleased with the service I received . I was promised a tow hitch to be installed by the dealership as part If the dea dealership And was originally pleased with the service I received . I was promised a tow hitch to be installed by the dealership as part If the deal. Well, a month later , I’m getting a run around with regards to the tow hitch . It was never orders as promised . Sales is not getting back to me about the item and the sales person who sold me the car is no longer at the dealership . I had signed a document stating that I am to get the tow hitch yet no one will honor it . Don’t trust these guys . Very sad More

Purchased a vehicle over two months ago. Dealership has yet to register/title the vehicle and cannot get my permanent plates. Calls to salesperson, finance manager go unanswered. Called sale Dealership has yet to register/title the vehicle and cannot get my permanent plates. Calls to salesperson, finance manager go unanswered. Called sales manager (Danny) who cannot seem to get any answers but worse, doesn’t call back, after more than two weeks, as he committed to give me an update. This dealership does not seem very organized and not customer focused. Go somewhere else. More

AMAZING SERVICE. I got my traverse from Jeremy. He was new and we were his first sale. The main guys Tony and Danny were very attentive and helped fix the small hiccu I got my traverse from Jeremy. He was new and we were his first sale. The main guys Tony and Danny were very attentive and helped fix the small hiccups we had super fast and without hesitation.HANDS DOWN BEST CAR DEALERSHIP AND EMPLOYEES AROUND. SHUMMMMMMMM. More

Unity Chevrolet are complete and utter Rip Off Artists! I recently brought my Silverado 1500 truck in for a repair of the overhead storage compartment and touch screen. Unity had my truck for 4 days just f I recently brought my Silverado 1500 truck in for a repair of the overhead storage compartment and touch screen. Unity had my truck for 4 days just for a diagnoses, never keeping me up to date, communicating, providing status, etc. I had to do all the inquiry. Finally, they get back to me with a $2500 estimate! I start asking questions, and Unity could not give me clear or concise explanations as to the repair job, why so much $$, who diagnosed so I can discuss with them, etc. I ultimately decide to take my truck back and get a second look, and Unity wants a $375 diagnose fee, when they originally told me $79 on the phone??!! Here is the kicker..., I then take my truck to Marchese Chevrolet, where I originally bought the truck. Marchese quotes me $7 for new screws to secure the overhead compartment, and is working on GM for a recall at no charge for the touch screen. So Unity, any explanations now?? CUSTOMER BEWARE when dealing with Unity, I will never ever step foot on their property again, and will inform all my friends, colleagues, and family not to do so either. Complete lack of truth, transparency, communication, service, you name it with Unity Chevrolet. The place looks great when you walk in, but a disaster immediately afterwards. A pig dressed up in lipstick. Unity you should be ashamed. More

Overpriced Said free car wash. Never happened. Twice what I paid in Florida at dealership . Never happened. Twice what I paid in Florida at dealership . More

My brand new Silverado is back in for repairs again. Last time it was in for a front collision module that took nearly 2 weeks to diagnose and repair. In the meantime of it being repaired, I sent your Last time it was in for a front collision module that took nearly 2 weeks to diagnose and repair. In the meantime of it being repaired, I sent your partner / principal of the dealership Tony Bonet an email stating my displeasure with the dealership and no communication from the service department. Do you know what the response was? Nothing, since he never replied back. I guess you follow what your taught. The truck is having all electrical problems regarding safety and is back at Unity again for the same issues. To add, this time the brake pedal went rock hard and the push start wouldn't start the truck. My GM complaint is now in the buy back stages that falls on the dealership. According to GM the dealership can deny a buy back. When I asked what would be a reason for them to deny, I was told they may not want to lose money. Wow! I'm losing money everyday and wasting money monthly on a payment for a truck that I've barely driven. I'll update this again once I get a decision. Note: This is the 6th day the truck has been at Unity and I still don't know anything. More