Unity Chevrolet Cadillac of Newburgh
Newburgh, NY
Filter Reviews by Keyword
By Type
Showing 302 reviews
Unity Chevy, and especially Kenny deserve a rating of 10 stars. They are very polite and helpful and do a great job. I have gone to them for years and years and they have always showed respect and have be stars. They are very polite and helpful and do a great job. I have gone to them for years and years and they have always showed respect and have been beyond helpful. I trust them and they keep me informed as to what is going on with my car. Thank You Unity, Thank You Kenny. More
Do your transaction with Mr. Morrero. He’s the best -he keeps customer’s best interest in heart and gives you the best deal that which is fair for both parties. Extremely respectf Morrero. He’s the best -he keeps customer’s best interest in heart and gives you the best deal that which is fair for both parties. Extremely respectful and kind people at this dealership. After shopping for five stressful days, I walked out of here with my first Chevy trailblazer More
Overall pretty good service appointment. Unfortunately it appears it did not get the tire rotation i requested and paid for. I hope this was just an unfortunate oversite and would apprecia Unfortunately it appears it did not get the tire rotation i requested and paid for. I hope this was just an unfortunate oversite and would appreciate a call from someone in service to address More
Needed brakes. Got next day appointment. Truck ready within 24 hrs. Samantha kept me informed of repair estimate & status. All work done as requested-no surprises. Got next day appointment. Truck ready within 24 hrs. Samantha kept me informed of repair estimate & status. All work done as requested-no surprises. Been dealing with this dealership (Barton, now Unity) for 6 years. After my last 2 visits, Samantha is my “go to” service advisor. Very satisfied with the new ownership & service department in particular. More
I had a wonderful experience from ordering all the way to the delivery. Anthony was extremely helpful with the ordering process of my 2500 HD and right up to the delivery! the delivery. Anthony was extremely helpful with the ordering process of my 2500 HD and right up to the delivery! More
I purchased a new 2023 Chevy traverse at this dealership And was originally pleased with the service I received . I was promised a tow hitch to be installed by the dealership as part If the dea dealership And was originally pleased with the service I received . I was promised a tow hitch to be installed by the dealership as part If the deal. Well, a month later , I’m getting a run around with regards to the tow hitch . It was never orders as promised . Sales is not getting back to me about the item and the sales person who sold me the car is no longer at the dealership . I had signed a document stating that I am to get the tow hitch yet no one will honor it . Don’t trust these guys . Very sad More
Purchased a vehicle over two months ago. Dealership has yet to register/title the vehicle and cannot get my permanent plates. Calls to salesperson, finance manager go unanswered. Called sale Dealership has yet to register/title the vehicle and cannot get my permanent plates. Calls to salesperson, finance manager go unanswered. Called sales manager (Danny) who cannot seem to get any answers but worse, doesn’t call back, after more than two weeks, as he committed to give me an update. This dealership does not seem very organized and not customer focused. Go somewhere else. More
AMAZING SERVICE. I got my traverse from Jeremy. He was new and we were his first sale. The main guys Tony and Danny were very attentive and helped fix the small hiccu I got my traverse from Jeremy. He was new and we were his first sale. The main guys Tony and Danny were very attentive and helped fix the small hiccups we had super fast and without hesitation.HANDS DOWN BEST CAR DEALERSHIP AND EMPLOYEES AROUND. SHUMMMMMMMM. More
Unity Chevrolet are complete and utter Rip Off Artists! I recently brought my Silverado 1500 truck in for a repair of the overhead storage compartment and touch screen. Unity had my truck for 4 days just f I recently brought my Silverado 1500 truck in for a repair of the overhead storage compartment and touch screen. Unity had my truck for 4 days just for a diagnoses, never keeping me up to date, communicating, providing status, etc. I had to do all the inquiry. Finally, they get back to me with a $2500 estimate! I start asking questions, and Unity could not give me clear or concise explanations as to the repair job, why so much $$, who diagnosed so I can discuss with them, etc. I ultimately decide to take my truck back and get a second look, and Unity wants a $375 diagnose fee, when they originally told me $79 on the phone??!! Here is the kicker..., I then take my truck to Marchese Chevrolet, where I originally bought the truck. Marchese quotes me $7 for new screws to secure the overhead compartment, and is working on GM for a recall at no charge for the touch screen. So Unity, any explanations now?? CUSTOMER BEWARE when dealing with Unity, I will never ever step foot on their property again, and will inform all my friends, colleagues, and family not to do so either. Complete lack of truth, transparency, communication, service, you name it with Unity Chevrolet. The place looks great when you walk in, but a disaster immediately afterwards. A pig dressed up in lipstick. Unity you should be ashamed. More