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Unity Chevrolet Cadillac of Newburgh

Newburgh, NY

3.1
310 Reviews

800 Auto Park Pl

Newburgh, NY

12550

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Showing 310 reviews

April 22, 2023

Everyone was very good. Kudos to Al and Jeremy for their patience with me during and after the sale More

by marykayfurman2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al
Apr 24, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thank you so much for reviewing Al and Jeremy! All of us at Unity Chevrolet of Newburgh appreciate your business!

April 14, 2023

It took over a week of going back and forth via email, text and phone calls just to get a trade estimate and then when I finally got one, it was 10K below Kelly Blue Book's lowest value for the car. I do More

by Brett
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Denise
Apr 19, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Brett, I am sorry to hear that you had a frustrating experience with our team. It is never our intention to waste our customers' time, and I apologize for any miscommunication that may have occurred. If you would like to discuss your concerns further, please do not hesitate to reach out to us. Thank you, Customer Care Team - (877)-811-9330

March 26, 2023

Service writers r was polite and very knowledgeable get me in and out in about 45 minutes for an oil change More

by Mac
Recommend Dealer
Yes
Employees Worked With
Bobby Llierter
Mar 27, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Unity Chevrolet of Newburgh team. Drive safely, and we hope to see you back again down the road!

March 06, 2023

BUYER BEWARE! ! They are a bait and switch dealership. I called to confirm the truck was still available on Saturday and was told it was there. I made an appointmen More

by Don
Recommend Dealer
No
Employees Worked With
Jon Barton
Mar 08, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Don - Our intention is never to waste our customers' time, so we are very sorry that you drove all the way here only for the prospective vehicle to not be on the lot. We strive to deliver accommodating and transparent service, and we're disappointed that we've fallen short of our high standards. We would like the chance to make this right. Would you please reach out to us so that we can see how we can assist you moving forward? Thank you, Customer Care Team - (877)-811-9330

Mar 08, 2023 -

Don responded

This is the definition of bait and switch, of course you would like to put me in another vehicle to make it “right”. Good try, but I already purchased a truck from a more reputable company.

February 09, 2023

Excellent service experience at Unity. Shuttle service was fantastic very convenient. Everything I requested was taken care of meeting my expectations. Samantha my service associate was gr More

by jamesta57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Feb 10, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

We are happy to see that Samantha and the team went above and beyond to make your experience a great one, James! Thank you for choosing Unity Chevrolet of Newburgh!

February 06, 2023

Peter Grohl did a wonderful job of working for me. At first it did not seem that a deal could be made. But Peter did not give up. He kept working at it until the deal came together. So far I love More

by allen_bushey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Barton
Feb 07, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

We are glad to hear that Peter provided outstanding support and helped you secure your new Equinox, Allen. Thank you for working with us here at Unity Chevrolet of Newburgh!

January 19, 2023

I’ve never been as unhappy and disappointed in a service experience as I am with this one. My car spent 14 days at the dealership’s service center without ever being looked at. I finally had to take my ca More

by Craig Jacob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason (Manager), Jen (Asst. Mngr.), Cameron
Jan 20, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Craig - We are disappointed to see that your service experience was not a positive one and we hope to learn more from it so that we may improve for future guests. Timely service is what we strive to provide and we are sorry to have missed the mark here. Please give us a call if you have any further feedback. Thank you, Customer Care Team - (877)-811-9330

January 17, 2023

We bought our 2023 Bolt EUV there and it was all up front! No questionable charges and our sales person Kyle was excellent. Would buy there again without any hesitation! We had everything worked out More

by ChrisMax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 18, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Kyle and the Unity Chevrolet of Newburgh team. Drive safely in your 2023 Chevrolet EUV, and we hope to see you back again down the road!

January 14, 2023

Unity Chevy, and especially Kenny deserve a rating of 10 stars. They are very polite and helpful and do a great job. I have gone to them for years and years and they have always showed respect and have be More

by marian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barton
Jan 16, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Marian, thank you for the review! We are so glad to hear that you had a successful service experience working with Kenny and the Unity Chevrolet of Newburgh team. Drive safely, and we hope to see you back again down the road!

January 08, 2023

Do your transaction with Mr. Morrero. He’s the best -he keeps customer’s best interest in heart and gives you the best deal that which is fair for both parties. Extremely respectf More

by Irum malik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Morrero
Jan 09, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thanks so much for recommending Mr. Morrero to anyone who's in the market for a new ride. We're delighted that you could go home in a car that is right for you thanks to his help. Enjoy! - Unity Chevrolet of Newburgh

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