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Unity Chevrolet Cadillac of Newburgh

Newburgh, NY

3.2
302 Reviews

800 Auto Park Pl

Newburgh, NY

12550

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Showing 302 reviews

January 14, 2023

Unity Chevy, and especially Kenny deserve a rating of 10 stars. They are very polite and helpful and do a great job. I have gone to them for years and years and they have always showed respect and have be More

by marian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barton
Jan 16, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Marian, thank you for the review! We are so glad to hear that you had a successful service experience working with Kenny and the Unity Chevrolet of Newburgh team. Drive safely, and we hope to see you back again down the road!

January 08, 2023

Do your transaction with Mr. Morrero. He’s the best -he keeps customer’s best interest in heart and gives you the best deal that which is fair for both parties. Extremely respectf More

by Irum malik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Morrero
Jan 09, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thanks so much for recommending Mr. Morrero to anyone who's in the market for a new ride. We're delighted that you could go home in a car that is right for you thanks to his help. Enjoy! - Unity Chevrolet of Newburgh

December 28, 2022

Overall pretty good service appointment. Unfortunately it appears it did not get the tire rotation i requested and paid for. I hope this was just an unfortunate oversite and would apprecia More

by cedwards3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Jan 03, 2023 -

Unity Chevrolet Cadillac of Newburgh responded

Thank you for this feedback. We strive to deliver seamless service for our guests, and we apologize for the oversight regarding your tires. We would be happy to speak with you to see what more we can do to help fix things. If you are willing, please contact us directly. Best, Customer Care Team - (877)-811-9330

December 10, 2022

Needed brakes. Got next day appointment. Truck ready within 24 hrs. Samantha kept me informed of repair estimate & status. All work done as requested-no surprises. More

by Trailguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha D.
Dec 12, 2022 -

Unity Chevrolet Cadillac of Newburgh responded

Thank you for the kind review of our team here at Unity Chevrolet of Newburgh. Samantha is a great asset to our team and we feel lucky to have her! We thank you for your business and your loyalty and we hope to see you again in the future! Take care!

December 01, 2022

I had a wonderful experience from ordering all the way to the delivery. Anthony was extremely helpful with the ordering process of my 2500 HD and right up to the delivery! More

by 329orlandobob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Battikha
Dec 01, 2022 -

Unity Chevrolet Cadillac of Newburgh responded

Thanks for the great review! We're happy to hear that Anthony was especially helpful and nice to work with. Congrats on the new vehicle, enjoy it!

November 20, 2022

good job, AMAZING SERVICE. I got my colorado from peter. He was new and we were his first sale More

by rleonard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Barton
Nov 20, 2022 -

Unity Chevrolet Cadillac of Newburgh responded

Woohoo! This is exactly the type of feedback we love to hear. Thank you for your shoutout to Peter, and we hope to see you again at Unity Chevrolet of Newburgh!

November 16, 2022

I purchased a new 2023 Chevy traverse at this dealership And was originally pleased with the service I received . I was promised a tow hitch to be installed by the dealership as part If the dea More

by Mapawele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon Barton
Nov 17, 2022 -

Unity Chevrolet Cadillac of Newburgh responded

We strive to provide our customers with a seamless experience, and we sincerely apologize for any issue in delivering your tow hitch. This is not the timely and responsive professionalism we expect from our staff, and I'm very sorry for any delay in communication. We would like to discuss this with you directly and sort things out as soon as possible. Please give us a call, and one of our team members will assist you. Thank you, Customer Care Team - (877) 811-9330

October 21, 2022

Purchased a vehicle over two months ago. Dealership has yet to register/title the vehicle and cannot get my permanent plates. Calls to salesperson, finance manager go unanswered. Called sale More

by Joel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel, Danny, Finance Manager
Oct 23, 2022 -

Unity Chevrolet Cadillac of Newburgh responded

We are sorry to see that your problem remains unresolved and we hope to get this squared away for you as soon as possible, Joel. Please give us a call at your earliest convenience and we will be happy to help you. Thank you for your feedback, Customer Care Team - (877)-811-9330

Oct 23, 2022 -

Joel responded

Cute. You provide a number to a Volkswagen dealership. I don’t know why I’m surprised though. But I guess all those reading this will thank you when they buy from them instead of you.

October 18, 2022

AMAZING SERVICE. I got my traverse from Jeremy. He was new and we were his first sale. The main guys Tony and Danny were very attentive and helped fix the small hiccu More

by kellyspassion7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Danny, Tony
Oct 19, 2022 -

Unity Chevrolet Cadillac of Newburgh responded

Thank you for the great review! We are thrilled to hear that Jeremy, Tony, Danny, and the team delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Unity Chevrolet of Newburgh!

October 11, 2022

Unity Chevrolet are complete and utter Rip Off Artists! I recently brought my Silverado 1500 truck in for a repair of the overhead storage compartment and touch screen. Unity had my truck for 4 days just f More

by Sean Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Barton
Oct 12, 2022 -

Unity Chevrolet Cadillac of Newburgh responded

Sean, we are sorry to see that we couldn't better assist you and are concerned by your remarks, as we run an honest business. We will make a note of your review, but please give us a call when you get the chance so we can directly address your hesitations about our service recommendations or pricing. We'd be glad to connect at any time. Thank you for your feedback, Customer Care Team - (877)-811-9330

Oct 12, 2022 -

Sean Smith responded

Willing to speak with the owners, not customer care, been there done that. I am in your database, have them contact me if you are so concerned.

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