Unity Chevrolet Cadillac of Newburgh
Newburgh, NY
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They like to tack on excessive fees. Be prepared to pay over MSRP if doing business here. I took my business elsewhere. I recommend everyone does the same. They tried to tack an extra 2 Be prepared to pay over MSRP if doing business here. I took my business elsewhere. I recommend everyone does the same. They tried to tack an extra 2600 in fees on a new car. Run far away from this place. More
Terrible place to buy a vehicle. Purchased a vehicle they did docusign instead of signing all the paperwork in person. When I received paperwork from loan was 5,000 more then what Purchased a vehicle they did docusign instead of signing all the paperwork in person. When I received paperwork from loan was 5,000 more then what was suppose to be financed. They never took my down payment off the purchase price. And had 14 percent sales tax. When confronted they said the computer must have made a mistake and would give me 1500 back. Which didn’t cover the extra sales tax back. The manager Richard would avoid us. Came in person and he disappeared. Spoke to finance person nasime. And he very rude and just made up stuff. Then called me and cursed and told me it’s not his fault and I wouldn’t get the almost 5,000 back. The most would be the 1500. I reported them to the attorney general for scamming people on sales tax. I’m not the only person. They added 1500 reconditioning fee. 995 admid fees. Which is a joke because there is no work done by administrators being they avoid any problems. Look over any paperwork and refuse to do anything once they steal money from you. I hope they personally get criminal charges for grand larceny More
This is the second time this dealership messed me up. My car needed one tire to put on it. First they told me to come in on a Saturday and they would put it on. When I got there they said they did not ha My car needed one tire to put on it. First they told me to come in on a Saturday and they would put it on. When I got there they said they did not have the tire. They told me to call on Monday so. I came in at 1 it is now 238 does it take nearly 2.hours to put a tire on. I am very angry. It seems that once they sell it to you they treat you crapy. More
Unity delivers new vehicles they know to be broken. Unity misrepresents car manufacturer specs. Unity is an "old school" dealership ... do/say anything to make a sale since there's no penalty for decei Unity misrepresents car manufacturer specs. Unity is an "old school" dealership ... do/say anything to make a sale since there's no penalty for deceit. It's urged you go elsewhere. More
Pleasantly went about the business of buying a car in a professional , informed and friendly manner creating a pleasurable dealer experience along with the shared excitement of a shiny new gasless carriage professional , informed and friendly manner creating a pleasurable dealer experience along with the shared excitement of a shiny new gasless carriage More
Had car serviced to fix a specific problem and within a week had the same problem. The problem was never fixed but I spent thousands to have them fix it. Left several messages with service department and t week had the same problem. The problem was never fixed but I spent thousands to have them fix it. Left several messages with service department and the owner. Calls are never returned and the phone is never answered. You are sent to voicemail. I expect great service at a dealership. This Unity Chevy dealership is a let down with horrible customer service. The owner didn’t even care to return my calls when nobody else would. Don’t buy a car here. More
Danny and John are the best to work with, they made the process easy and answered all of my questions. Danny went over all of my vehicles features and made sure I knew everything I needed to know and also process easy and answered all of my questions. Danny went over all of my vehicles features and made sure I knew everything I needed to know and also made sure I was in good hands come the time of sitting down with finance. I will definitely be back for my next vehicle! More