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United Nissan
Las Vegas, NV
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My issues with United Nissan are primarily directed to the service department. After buying my 2019 Nissan Sentra in 05/2019, after six months I started to notice that my transmission was revving extremel the service department. After buying my 2019 Nissan Sentra in 05/2019, after six months I started to notice that my transmission was revving extremely high and was not kicking into gear with low acceleration. I took my vehicle into the service department and ended leaving my car there because they said they couldn’t find out what was wrong with the transmission. They said they would put me in a rent a car(that they wanted me to pay for btw) because they didn’t know why the transmission was doing that. 4 days later of calling and no proper communication from the service advisor, I decided to talk to the service manager. The service manager said they were going to give us a new transmission and which the service advisor said it should be good for the next 40k miles. Huh!! What joke this place is. 3 months later after the new transmission, I had to come back again because of a ticking sound they are claiming has been there since I purchased the car. Not comfortable with taking my vehicle there any longer as I feel they are saying whatever they can to get out of this situation. FYI- all maintenance are up to date and have been done by this service Dept. Service Advisors-I’ve dealt with Paul nice but keep pushing me to purchase extra service on a vehicle that had 10k Andy- another nice service advisor but his lack of communication needs immediate help Carlos-tried to explain my situation he kept talking g over me and pushing the blame on Andy I am getting all documentation on the service that has been performed getting a second opinion, contacting the General Manager and or Owner of the dealership and ask them to please look into my issues on such anew vehicle. If those options do not work I will be forced to contact government entities that came help with this matter. More
Excellent service from the new guy Reggie. He was AWESOME. Very professional and friendly and loved the teamwork at this location. Will definitely bring back friends and family and highly recommend t AWESOME. Very professional and friendly and loved the teamwork at this location. Will definitely bring back friends and family and highly recommend this business. More
My experince was amazing I bought two Sentras and I love them! Ismael was very helpful and Jasmin was very Nice they all had good customer service them! Ismael was very helpful and Jasmin was very Nice they all had good customer service More
Neal is AWESOME!!!!!! The entire team was helpful and informative. I will definitely recommend friends and family to this car dealership. NISSAN IS SOOO AWESOME!!!!! informative. I will definitely recommend friends and family to this car dealership. NISSAN IS SOOO AWESOME!!!!! More
Had an amazing experience everyone was friendly and very welcoming. They were very helpful with my registration. They helped me with my registration and made everything very understanding. welcoming. They were very helpful with my registration. They helped me with my registration and made everything very understanding. More
My experience here was good especially with buying my first car. Dillion was a big xxxx with buying the car and I definitely recommend United Nissan. first car. Dillion was a big xxxx with buying the car and I definitely recommend United Nissan. More
Great company and great sales person Souk he was very helpful he helped me, he was professional and very friendly. I would recommend him highly helpful he helped me, he was professional and very friendly. I would recommend him highly More