
United Nissan
Las Vegas, NV
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Everytime I go to the service dept, I always deal with Carlos Jimenez. He is extremely professional and has A+++++ customer service. Overall I am extremely pleased with this employee and this dealership. Carlos Jimenez. He is extremely professional and has A+++++ customer service. Overall I am extremely pleased with this employee and this dealership. Keep It UP!!! More
I got my sentra back today to find a cut/rip in my drivers seat that wasn't there before. I went in to united nissan only to refinance my car and was hustled into taking an Altima home to "test out" a drivers seat that wasn't there before. I went in to united nissan only to refinance my car and was hustled into taking an Altima home to "test out" after repeatedly saying no. When I brought up the rip I saw to the salesman, manual ayala, his response was offensive and I requested to speak with a manager. I go inside to speak to the the manager, DJ, he spoke to me as if I was senseless. His body language was beyond offensive and he never let me speak. When I tried to say anything he cut me off and finally walked away. I wish I never purchased my car from united nissan and I will never recommend them to anyone or ever do business with them again. More
I love the car I have, but the price I wanted was not satisfied for me, anyway I needed the car. Team work was good. We wanted to have somebody who spoke Spanish, and we had them. I heard about a $25.00 satisfied for me, anyway I needed the car. Team work was good. We wanted to have somebody who spoke Spanish, and we had them. I heard about a $25.00 gift card I did not got it. In general everything was good. More
I have had my car service at United Nissan for more than four years. I love the individual attention I recieve as soon as I pull in the service department. Shawn (sp) has been the only employee I work with. four years. I love the individual attention I recieve as soon as I pull in the service department. Shawn (sp) has been the only employee I work with. He help understand what exactly will be happening to car. I don't speak mechanic, so Shawn will explain to me like I am a five year old. I like that! Keep up the good work! More
Friendly courteous terrific service writer. Comfortable and spacious waiting area with tv, fresh coffee and free internet service provided. Clean bath room! Overall a terrific experience. and spacious waiting area with tv, fresh coffee and free internet service provided. Clean bath room! Overall a terrific experience. More
I came on for a free window tint from when I purchased the vehicle. Upon pulling into the service drive, I was promptly greeted by two gentlemen. One took the mileage on my vehicle, and the other directed the vehicle. Upon pulling into the service drive, I was promptly greeted by two gentlemen. One took the mileage on my vehicle, and the other directed me to Mr. Jimenez. Mr. Jimenez wrote my information up, and directed me to the customer waiting lounge. The waiting lounge was comfortable, and provided wifi. Great for me, as I was working while I waited for my vehicle. The tint service itself took about 3 hours. Not unreasonable considering. They also provided a courtesy wash for my vehicle. Overall pleased. More
Well please with the service at this site and service was done in a timely manner. Brian H. as always was very helpful in answering my concerns. done in a timely manner. Brian H. as always was very helpful in answering my concerns. More
Humero was amazing I'm his costumer service. definitely going above and beyond to help me understand needs of service for my vehicle considering I am a first Time car owner definitely going above and beyond to help me understand needs of service for my vehicle considering I am a first Time car owner More
DO NOT GO TO UNITED NISSAN,THEY ARE KNIVING LIARS ESPECIALLY ALEJANDRA CHAVEZ. SHE "SOLD" ME A CAR AND TOOK IT BACK 3 WEEKS LATER WITH NO EXPLAINATION.THEY COME OFF AS FRIENDLY BUT ARE COMPLETE OPPOS ESPECIALLY ALEJANDRA CHAVEZ. SHE "SOLD" ME A CAR AND TOOK IT BACK 3 WEEKS LATER WITH NO EXPLAINATION.THEY COME OFF AS FRIENDLY BUT ARE COMPLETE OPPOSITE.I WANTED TO SPEAK TO THE MANAGER AND HE REFUSED TO SPEAK TO ME...! GORAN J IS THE FINANCE MANAGER AND HE SUCKS THEY MADE MY CREDIT SCORE DROP DRASTICLY!!!! DO NOT GO TO UNITED NISSAN!!! WARNING More
LOVED my experience with Antwon and Will. Awesome guys. Everyone there was friendly, eager and knowledgeable. I even enjoyed the finance gentleman! He made my daughter laugh and me smile. AMAZING customer Everyone there was friendly, eager and knowledgeable. I even enjoyed the finance gentleman! He made my daughter laugh and me smile. AMAZING customer service. They open the doors for you, offer food and drinks, just flat out make you feel not just comfortable but at home. very happy with everything thus far More