United Nissan

Alex was so great to work with, he actually made the experience of buying a car fun. He has great people skills, but he also really knows the cars and has a great presentation. This guy is good. experience of buying a car fun. He has great people skills, but he also really knows the cars and has a great presentation. This guy is good. He also stayed late to help me get the car I wanted. He is the perfect Nissan salesperson in my book because he is proud of the cars, knows the processes, and is respectful of all types of people. Thank you so much for your help, Alex. Fred, too, was great to work with. Fred followed up with me the following day and I know I can count on him to help me out in the future (as well as Alex) if I ever need anything. I tell you what, the service and quality level of your dealership is wonderful, and I would rate it above any other that I have visited (Lexus, Ford, Honda). Thank you. More

With our family now growing my husband and I both knew that it was time to grow from our sporty Maxima into an SUV. John McDaniel had helped us out 1 year ago with purchasing our Maxima and we knew thanks that it was time to grow from our sporty Maxima into an SUV. John McDaniel had helped us out 1 year ago with purchasing our Maxima and we knew thanks to the great service he gave us before hand that we had to go back to him once again. When we arrived at the dealership John greated us very kindly and recognized us. We gave him the news that we are expecting a baby and he was so happy for us. We told him that we wanted to trade in our Maxima and get a SUV that gave us the optional 3rd row seating. He recommended us the Pathfinder, he read our minds! My husband and I were really considering in getting a Pathfinder. John asked us what features we were looking for in the car and took us shopping. We found a few Pathfinders that we liked but a Black with Black Interior was our favorite. John knew we really loved the truck and we went for a drive. Both my husband and I loved the truck!! We knew we had to have it, when we arrived back at the dealership John started looking at the numbers and giving us options of payments and interest. My husband was not fully convinced, unfortunatly that day we were not able to make a deal. My husband and I both left the dealership sad and dissapointed. The next day I kept on looking at that particular truck on line and just admiring at how beautiful it was, I realized that the online price was cheaper than what was being offered to us at the dealership. I called my husband and let him know of what I had discovered. He immediatly called John and let him know of the price difference. John said that he could match the price online. To give him a few minutes to work out the numbers and he would get back at us. My husband and him spent the whole afternoon calling eachother back a forth trying to work out a deal. When my husband finally heard one that he was ok with it was 9pm and he wanted to go to the dealership I thought that it was kind of late and they were closing in 1 hour, but John was very nice about it and told us to go that there was no problem. We finally arrived at the dealership and started looking at paperwork. With the whole process being completed we ended up leaving the dealership at 12am!!! I felt so bad for the employees that had to stay to help us out but everyone was very nice about it and happy that we were able to make a deal. Thanks to John's patience and kindness my husband and I now have a beautiful 2014 Black Pathfinder that we love!! More

Ruben Flores is always courteous and thorough each time I bring my car in for any type of service. I brought it in for an oil change and he scheduled my next one for me as well. The only issue I had is I bro bring my car in for any type of service. I brought it in for an oil change and he scheduled my next one for me as well. The only issue I had is I brought the car in at 7 am and it took over an hour just to change the oil. I bring it in that early so I can head in to work right after. In the past I have never had to wait more than 30 or 40 minutes. I was late to work because of the delay. I alerted Ruben to the situation and he got them to finish my car within 5 minutes. More

Shant is very helpful above and beyond,even help me with my problem with the extended warranty. He's always updating on what's going on with my truck. I'm very satisfied with the service I got by Shan't, he my problem with the extended warranty. He's always updating on what's going on with my truck. I'm very satisfied with the service I got by Shan't, he's an asset to Nissan. Thank you for having someone like Shant.. More

For the first time ever at this dealership I was treated fairly friendly and courteously respectfully. very large improvement. Tony did waht he said he would do and did it right the first time with a wond fairly friendly and courteously respectfully. very large improvement. Tony did waht he said he would do and did it right the first time with a wonderful attitude. Keep up the great work Tony. More

I went to get my car service today october 10 2013. Like always our service advisor Shant Ashikian is the best. He explain everything what I need to do with my car or our cars when we bring them to him. always our service advisor Shant Ashikian is the best. He explain everything what I need to do with my car or our cars when we bring them to him. More

Great experience, I needs a car quick and Christian was very helpful and efficient, I'd recommend him to anyone looking for a car! Thanks! very helpful and efficient, I'd recommend him to anyone looking for a car! Thanks! More

Always a pleasant experience dealing with United Nissan.. Wasn't too happy with the negative equity, but I suppose that's the raw economics.. There is a collective sense of unity with everyone focused on ma Wasn't too happy with the negative equity, but I suppose that's the raw economics.. There is a collective sense of unity with everyone focused on making the customer feel very comfortable.. More

so far today we had a great service with shant ashikian. hoping that you can give us a discount and good service in our next services.thanks and more power. hoping that you can give us a discount and good service in our next services.thanks and more power. More

Over the last three months my husband and I have been driving down to Tucson to care for his stepmom while she is under hospice care for cancer. We had just gotten word that she may pass any day and we driving down to Tucson to care for his stepmom while she is under hospice care for cancer. We had just gotten word that she may pass any day and we needed to get to her ASAP. We knew we were in need of an oil change and didn't want to make the long trip without having it done. Unfortunately, my husband was with his father who was in the hospital with complications from surgery so I volunteered to take our Murano in for the service appointment first thing in the morning. As I waited in my Murano for the service bay to open my lights started to flicker, the door locks wouldn't open; Great! My car battery died! I thought to myself, "On top of everything else we were going through, Really???" Finally after numerous attempts, the doors opened and I jumped out and hustled toward the service desk. Chris the valet must have sensed my troubles I explained my dilemma and he offered to take the keys and arrange for someone to jump the car and move it to the bay. I went inside and met with Brian Haffey. He came out and inspected the car and indicated that we needed a new battery, but they would need to check to see if ours was under warranty. In the meantime, Ruben (at the desk next to Brian) was playing Frank Sinatra on his computer and the music had a much needed calming effect, taking my mind off my troubles for the moment. Brian came back and told me I needed new tires (at least two on the rear) but I explained my situation, that I needed to get to the hospital for my father-in-law and that my mother-in-law was dying and we needed to get on the road to see to her. He understood but printed out the tire info for me to take home and review. While the oil change was being done I retreated to the waiting area and was offered complimentary nibbles of blueberry muffin to go with my Diet Coke:) After about an hour, my anxiety was building and I went back to the desk to check on the status. Brian let me know the battery wasn't under warranty and would cost about $150.00. I relunctantly said okay...what choice did I have? I'm sure he saw the distress on my face. He stepped away and then came back to tell me that they were going to take care of the cost of the battery and installation as a "goodwill gesture" since we were loyal customers, always kept to our servicing schedule and took the time to fill out the survey. I was speechless, my eyes began to fill with tears! This simple act of kindness and generosity came at the perfect moment and reaffirmed my faith in humanity. It probably wasn't a big deal to the staff, but it meant the world to me! We will continue to choose United Nissan for all our service needs and have already shared our story with friends and family. The entire staff was so helpful and accommodating. We are grateful for your kindness and compassion. Sadly we lost our Mom two days later, but we were able to drive down and see her before she passed. Thank you! More