United Nissan

When we purchased the vehicle only one key was available because the guy we originally spoke over the phone with had the key with him at a tent sale that was going on. Odd considering the car was at the de because the guy we originally spoke over the phone with had the key with him at a tent sale that was going on. Odd considering the car was at the dealership and not the tent sale. Then, since we live out of state, I had my sister go by a week and a half later to pick it up and it could not be found. This was after I had spoken to Jerry in parts (we had also ordered a dash cover) and Ray stating that the key is there. Needless to say my sister left with my dash mat and no key. Approximately a half hour later they called and let her know they had found it. Now, another trip by my sister has to be made to go back to the dealership. Next, this morning I went to the DMV to register my vehicle only to find out they still have not received the paperwork from you. My temporary tag is due to expire in two days but fortunately I was able to purchase a 90 day temporary permit until they can get the paperwork. According to the DMV this paperwork (although I was told it had already been sent) usually takes 3-4 weeks to get so why do you only issue your permit for 14 days? So far, my whole experience has not been the greatest. More

Service people are friendly and discussed maintenance repair/ issues with customer satisfaction and service are great. Price for maintenance service work schedule is high, hope to lower the cost to aff repair/ issues with customer satisfaction and service are great. Price for maintenance service work schedule is high, hope to lower the cost to affordable one. More

I had a call about trading in my Versa for a Juke. The gentleman that I spoke to on the phone first lied to me and stated to me that he guaranteed me that he would lower my interest rate as well as my pay gentleman that I spoke to on the phone first lied to me and stated to me that he guaranteed me that he would lower my interest rate as well as my payment. He also stated that he would make sure that my first registration would be paid in full by the dealership and that I would have no payments for 90 days. I HATE BEING LIED TO... I almost got up walked out and swore I would NEVER deal with United Nissan again after I found out I was lied to. When I came in I was blessed to end up dealing with Jason Babbitt, as well as Francisco Reteguin. After Jason pulled my credit he told me exactly what could be done and made no false promises and did not waste my time. In the beginning I was insistent on no money down and lower payments then my Versa which is what I was promised on the phone. After Jason pulled my credit he told me what could be done and worked very hard to get me the best deal that he could. I ended up leaving with the car that I wanted although the payments are more then I was paying the only thing that I am upset with Nissan about now is the fact that I have to cover the registration. Since I was promised on the first phone call that I would not have to pay it. Jason Babbitt, and Francisco Reteguin, are an asset to your team and should be commended for their customer service and honesty. I will deal with them again, and recommend customers to them. The other guy that I spoke to on the phone needs training in honesty as well integrity. I do not know how I am going to cover the registration but will try to figure out something and in the end that is the only concern that I left the dealership with Regards, Daleena Singian 702-684-4219 More

Excellent service from Sam and Allen!!. I will recomend this dealership to my friends. Looking forward to doing more business with them. Thank you all!! this dealership to my friends. Looking forward to doing more business with them. Thank you all!! More

Alex was so great to work with, he actually made the experience of buying a car fun. He has great people skills, but he also really knows the cars and has a great presentation. This guy is good. experience of buying a car fun. He has great people skills, but he also really knows the cars and has a great presentation. This guy is good. He also stayed late to help me get the car I wanted. He is the perfect Nissan salesperson in my book because he is proud of the cars, knows the processes, and is respectful of all types of people. Thank you so much for your help, Alex. Fred, too, was great to work with. Fred followed up with me the following day and I know I can count on him to help me out in the future (as well as Alex) if I ever need anything. I tell you what, the service and quality level of your dealership is wonderful, and I would rate it above any other that I have visited (Lexus, Ford, Honda). Thank you. More

With our family now growing my husband and I both knew that it was time to grow from our sporty Maxima into an SUV. John McDaniel had helped us out 1 year ago with purchasing our Maxima and we knew thanks that it was time to grow from our sporty Maxima into an SUV. John McDaniel had helped us out 1 year ago with purchasing our Maxima and we knew thanks to the great service he gave us before hand that we had to go back to him once again. When we arrived at the dealership John greated us very kindly and recognized us. We gave him the news that we are expecting a baby and he was so happy for us. We told him that we wanted to trade in our Maxima and get a SUV that gave us the optional 3rd row seating. He recommended us the Pathfinder, he read our minds! My husband and I were really considering in getting a Pathfinder. John asked us what features we were looking for in the car and took us shopping. We found a few Pathfinders that we liked but a Black with Black Interior was our favorite. John knew we really loved the truck and we went for a drive. Both my husband and I loved the truck!! We knew we had to have it, when we arrived back at the dealership John started looking at the numbers and giving us options of payments and interest. My husband was not fully convinced, unfortunatly that day we were not able to make a deal. My husband and I both left the dealership sad and dissapointed. The next day I kept on looking at that particular truck on line and just admiring at how beautiful it was, I realized that the online price was cheaper than what was being offered to us at the dealership. I called my husband and let him know of what I had discovered. He immediatly called John and let him know of the price difference. John said that he could match the price online. To give him a few minutes to work out the numbers and he would get back at us. My husband and him spent the whole afternoon calling eachother back a forth trying to work out a deal. When my husband finally heard one that he was ok with it was 9pm and he wanted to go to the dealership I thought that it was kind of late and they were closing in 1 hour, but John was very nice about it and told us to go that there was no problem. We finally arrived at the dealership and started looking at paperwork. With the whole process being completed we ended up leaving the dealership at 12am!!! I felt so bad for the employees that had to stay to help us out but everyone was very nice about it and happy that we were able to make a deal. Thanks to John's patience and kindness my husband and I now have a beautiful 2014 Black Pathfinder that we love!! More

Ruben Flores is always courteous and thorough each time I bring my car in for any type of service. I brought it in for an oil change and he scheduled my next one for me as well. The only issue I had is I bro bring my car in for any type of service. I brought it in for an oil change and he scheduled my next one for me as well. The only issue I had is I brought the car in at 7 am and it took over an hour just to change the oil. I bring it in that early so I can head in to work right after. In the past I have never had to wait more than 30 or 40 minutes. I was late to work because of the delay. I alerted Ruben to the situation and he got them to finish my car within 5 minutes. More

Shant is very helpful above and beyond,even help me with my problem with the extended warranty. He's always updating on what's going on with my truck. I'm very satisfied with the service I got by Shan't, he my problem with the extended warranty. He's always updating on what's going on with my truck. I'm very satisfied with the service I got by Shan't, he's an asset to Nissan. Thank you for having someone like Shant.. More

For the first time ever at this dealership I was treated fairly friendly and courteously respectfully. very large improvement. Tony did waht he said he would do and did it right the first time with a wond fairly friendly and courteously respectfully. very large improvement. Tony did waht he said he would do and did it right the first time with a wonderful attitude. Keep up the great work Tony. More

I went to get my car service today october 10 2013. Like always our service advisor Shant Ashikian is the best. He explain everything what I need to do with my car or our cars when we bring them to him. always our service advisor Shant Ashikian is the best. He explain everything what I need to do with my car or our cars when we bring them to him. More