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United Nissan
Las Vegas, NV
536 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 536 reviews
November 03, 2014
Nissan. The Internet price IS their price. They were extremely helpful on helping us look at the vehicles that we were interested in and we did purchase a vehicle from their existing inventory They were extremely helpful on helping us look at the vehicles that we were interested in and we did purchase a vehicle from their existing inventory at a price that none of the other dealers in Las Vegas were offering up front. There was no pressure sales tactics used and we were completely satisfied with our experience. After we had decided on the vehicle there was an aftermarket sales guy that swung by and offered us some things like tinted windows, and some other things but there was no pressure to purchase any of these add ons and was very easy to decline them. I know of another dealer that has these add ons already automatically added to the price and I hate that. United Nissan vehicles are not like that. Next stop was the finance dept to sign papers etc.... Again, there was a few after market items that was presented like extended warranty, Lo Jack, Scheduled maint packages etc... We did choose the scheduled regular maintenance package that includes oil changes and all the maintenance items that Nissan recommends and we all forget to do at the different mileage and time intervals. You know, those in the back of the owners manual. We thought it was a competitively priced option and gave us the peace of mind knowing we'll have the PMs done as required and warranty will remain good. Papers were signed and all was explained and again there was no pressure tactics. They then spent about an hour inside our new vehicle walking us through all the features of the vehicle, helped set up the wife's cell phone with contact list, helped her program radio stations, walked through voice commands, gauges, the navigation system and other items that you wonder about after you've already left the dealer. Highly recommend United Nissan to anyone because they will work with your needs. More
by SeltzenedInested83
Employees Worked With
Roland Lewis
October 17, 2014
Just plain wrong Well just bought a 2011 BMW, and if I could give negative stars I would. First of all the person I had an appointment with was not even there the day Well just bought a 2011 BMW, and if I could give negative stars I would. First of all the person I had an appointment with was not even there the day we said to meet. In came Henry, he was nice and very helpful. Loved the blk BMW and decided to purchase. Less then a week and it breaks down, engine light on not starting etc! Took it in as I purchased warranty on vehicle as stated by Samuel the financial guy. Nissan says no you have no warranty! They sold me a lemon! Called state of Nevada only to find out BMW is not under lemon law for Nevada! Now I'm out a vehicle and money and time and patience. Nobody and I mean nobody ever called me back from there! No help HORRIBLE experience! Going through the process of legal action now I hope your indervers will be better. AVOID them at all cost. If you need more info let me know. Just called the news and the rant. Looking at all avenues to get the word out on these crooks! More
by jose.m.garcia.9659283
Employees Worked With
Henry Suarez, Sam Almasi
October 09, 2014
genuine concern and friendly service from all departments. Few weeks ago I brought my car in with only questions and concerns, I was on a time crunch and did not want to be hustled. From the time I entered I f Few weeks ago I brought my car in with only questions and concerns, I was on a time crunch and did not want to be hustled. From the time I entered I felt welcome and guys narrowed down my concern I had with my car to the service advisor. Shant not only showed genuine concern but worked with my warranty and owned the issue from the beginning. My concerns were put at ease and service was done in a timely, friendly, manner by Shant. More
by janj089
Employees Worked With
Javier Ramirez, Shant Ashikian, Don Bradley
August 15, 2014
Unrelenting harassment by salesforce I purchased the car in March 2011. I signed a contract and put $4,000 down. I was promised an incentive for a test drive and another for favorably c I purchased the car in March 2011. I signed a contract and put $4,000 down. I was promised an incentive for a test drive and another for favorably completing Nissan's customer service survey. The final contract came in with a higher interest rate and $50 more per month. I needed the car, I decided to take it. Neither incentive arrived. I contacted Nissan corporate who asked the dealer about them. The dealership lied and said they never offered any incentives. I had emailed their service department twice for quotes, no response either time. Then the harassment started in 2013. Every couple of months phone calls to see if I wanted to refince my car with them. No thank you. Repeatedly, calls at home, work and emails. Finally this year in April 2014 I filed a BBB complaint to make it stop. United said it would. Two months later they were back. Another complaint filed with BBB. Promises by their personnel it would. Last week, first of August they were back, with an incentive to test drive a new car. This is deceitful, dishonest dealership. I would never, ever purchase any product from this dealership again. More
by Tyggie
Employees Worked With
Various sales personnel since early 2013
July 13, 2014
Excellent Service My recent visit to United Nissan was simple, quick, and straight to the point. I'm 100% satisfied with the service received! Greg Snyder was great and My recent visit to United Nissan was simple, quick, and straight to the point. I'm 100% satisfied with the service received! Greg Snyder was great and very helpful. More
by crysssii
Employees Worked With
Greg Snyder
July 04, 2014
Dishonest People No one really tries or want to help loyal customers. From service department to consumer affairs each blame each other for not stepping up to help a a No one really tries or want to help loyal customers. From service department to consumer affairs each blame each other for not stepping up to help a almost 10yr. customer who purchase every single car I have ever had from United Nissan and brought them several customers. I would never purchase another Nissan Cecile or refer anyone to Nissan. They truly don't put the customer first. It's very sad and disappointing but I have learned from this experience and well never repeat it again. More
by precioustweety1
Employees Worked With
Paul
June 30, 2014
Good Communications Paul was very informative and I understood what was going on with my car. Great job. Will recommend service department to friends and relatives. Th Paul was very informative and I understood what was going on with my car. Great job. Will recommend service department to friends and relatives. Thanks More
by pwstyle4
Employees Worked With
Paul
June 29, 2014
Excellent Service Ruben Gomez and Brian Hinkley are wonderful to work with. I have been dealing with them for years. Ruben even helped me reprogram my bluetooth. Ruben Gomez and Brian Hinkley are wonderful to work with. I have been dealing with them for years. Ruben even helped me reprogram my bluetooth. More
by missdrl
Employees Worked With
Ruben Gomez
June 27, 2014
Great experience! I'm 100% satisfied with service and customer service I received. I was helped by Greg who was excellent and assure my car was well taken care off. I'm 100% satisfied with service and customer service I received. I was helped by Greg who was excellent and assure my car was well taken care off. More
by anag12
Employees Worked With
Greg Snyder
June 27, 2014
Excellent service! I love taking my Murano to United Nissan because of the excellent service provided. My service advisor SHANT ASHIKIAN helps me in every way he can. I' I love taking my Murano to United Nissan because of the excellent service provided. My service advisor SHANT ASHIKIAN helps me in every way he can. I'm confident that the best possible options are being offered to me by Shant. More
by Babyduck77
Employees Worked With
Shant Ashikian
