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United Nissan
Las Vegas, NV
534 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 534 reviews
October 09, 2014
genuine concern and friendly service from all departments. Few weeks ago I brought my car in with only questions and concerns, I was on a time crunch and did not want to be hustled. From the time I entered I f Few weeks ago I brought my car in with only questions and concerns, I was on a time crunch and did not want to be hustled. From the time I entered I felt welcome and guys narrowed down my concern I had with my car to the service advisor. Shant not only showed genuine concern but worked with my warranty and owned the issue from the beginning. My concerns were put at ease and service was done in a timely, friendly, manner by Shant. More
by janj089
Employees Worked With
Javier Ramirez, Shant Ashikian, Don Bradley
August 15, 2014
Unrelenting harassment by salesforce I purchased the car in March 2011. I signed a contract and put $4,000 down. I was promised an incentive for a test drive and another for favorably c I purchased the car in March 2011. I signed a contract and put $4,000 down. I was promised an incentive for a test drive and another for favorably completing Nissan's customer service survey. The final contract came in with a higher interest rate and $50 more per month. I needed the car, I decided to take it. Neither incentive arrived. I contacted Nissan corporate who asked the dealer about them. The dealership lied and said they never offered any incentives. I had emailed their service department twice for quotes, no response either time. Then the harassment started in 2013. Every couple of months phone calls to see if I wanted to refince my car with them. No thank you. Repeatedly, calls at home, work and emails. Finally this year in April 2014 I filed a BBB complaint to make it stop. United said it would. Two months later they were back. Another complaint filed with BBB. Promises by their personnel it would. Last week, first of August they were back, with an incentive to test drive a new car. This is deceitful, dishonest dealership. I would never, ever purchase any product from this dealership again. More
by Tyggie
Employees Worked With
Various sales personnel since early 2013
July 13, 2014
Excellent Service My recent visit to United Nissan was simple, quick, and straight to the point. I'm 100% satisfied with the service received! Greg Snyder was great and My recent visit to United Nissan was simple, quick, and straight to the point. I'm 100% satisfied with the service received! Greg Snyder was great and very helpful. More
by crysssii
Employees Worked With
Greg Snyder
July 04, 2014
Dishonest People No one really tries or want to help loyal customers. From service department to consumer affairs each blame each other for not stepping up to help a a No one really tries or want to help loyal customers. From service department to consumer affairs each blame each other for not stepping up to help a almost 10yr. customer who purchase every single car I have ever had from United Nissan and brought them several customers. I would never purchase another Nissan Cecile or refer anyone to Nissan. They truly don't put the customer first. It's very sad and disappointing but I have learned from this experience and well never repeat it again. More
by precioustweety1
Employees Worked With
Paul
June 30, 2014
Good Communications Paul was very informative and I understood what was going on with my car. Great job. Will recommend service department to friends and relatives. Th Paul was very informative and I understood what was going on with my car. Great job. Will recommend service department to friends and relatives. Thanks More
by pwstyle4
Employees Worked With
Paul
June 29, 2014
Excellent Service Ruben Gomez and Brian Hinkley are wonderful to work with. I have been dealing with them for years. Ruben even helped me reprogram my bluetooth. Ruben Gomez and Brian Hinkley are wonderful to work with. I have been dealing with them for years. Ruben even helped me reprogram my bluetooth. More
by missdrl
Employees Worked With
Ruben Gomez
June 27, 2014
Great experience! I'm 100% satisfied with service and customer service I received. I was helped by Greg who was excellent and assure my car was well taken care off. I'm 100% satisfied with service and customer service I received. I was helped by Greg who was excellent and assure my car was well taken care off. More
by anag12
Employees Worked With
Greg Snyder
June 27, 2014
Excellent service! I love taking my Murano to United Nissan because of the excellent service provided. My service advisor SHANT ASHIKIAN helps me in every way he can. I' I love taking my Murano to United Nissan because of the excellent service provided. My service advisor SHANT ASHIKIAN helps me in every way he can. I'm confident that the best possible options are being offered to me by Shant. More
by Babyduck77
Employees Worked With
Shant Ashikian
June 26, 2014
Maintenance Service The professional and prompt service that the service crew provides is always commendable! Greg Snyder is very friendly and courteous. He has a good se The professional and prompt service that the service crew provides is always commendable! Greg Snyder is very friendly and courteous. He has a good sense of humor too. He kept me informed of what was going on with my vehicle. He made sure I arrived at work safely. When my car was ready, he personally came to pick me up fom work! Thank you! More
by Lvmusiq
Employees Worked With
Greg Snyder
June 26, 2014
Good Service Fabian is very helpful and very pleasant to work with. He gave us a warm feeling during the whole time. It was a pleasure to go in to do the service. Fabian is very helpful and very pleasant to work with. He gave us a warm feeling during the whole time. It was a pleasure to go in to do the service. More
by nissangm2012
Employees Worked With
Fabian Perez-Arcos
