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United Nissan
Las Vegas, NV
538 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 538 reviews
April 22, 2018
Get it done salesman I sold cars for twenty six years. I am amazed at this particular sales person. Fast, efficient and got my deal on my brand new car. This salesman was I sold cars for twenty six years. I am amazed at this particular sales person. Fast, efficient and got my deal on my brand new car. This salesman was the best I've ever encountered. It proved no matter what your situation in your car buying may be, easy, tough, or even fearful. This salesman is a miracle worker. So for anyone needing to accomplish buying a car, where other salesmen won't care, this one will. Kudos to my salesman. Trust me, you"ll get your car hassle free.😊 More
by Justsaying
Employees Worked With
Nick vosdoganis
April 03, 2018
Sold vehicle with dangerous, grossly expired tires! This review is based not on the quality of our vehicle, but the treatment we received after bringing a concern to their attention regarding the vehicl This review is based not on the quality of our vehicle, but the treatment we received after bringing a concern to their attention regarding the vehicle we purchased only 4 months ago. I'll start by saying that I am a successful medical professional, a nurse, who has lived and worked in this community for more than 5 years. My husband is a disabled, decorated Navy Veteran. We are not the type of people to shrug our responsibilities on to others, or ask for anything but what is fair and just. As I mentioned, in early November 2017 my husband purchased a used 2012 Dodge Challenger from this dealership. We have no complaints about the mechanics of the vehicle and are quite happy with the purchase. However, last week on 3/24/18 at 2AM while driving to California for our honeymoon my husband lost control of the vehicle temporarily when the front driver's side tire shredded on a busy California freeway. Thankfully no one was hurt and we were able to get the car to the side of the road. Roadside rescue arrived and after a few hours we were back on our way. The following day we woke early and took the car to Firestone to replace the tire, certain that we must have picked up something on the road to cause the tire damage we witnessed. We were wrong. The professional at firestone came out to take a look at the shredded tire and was dumbfounded by what he saw. Now, my husband and I know nothing about tires or mechanics in general. This is why we purchase from accredited dealers and seek professional maintenance. What the firestone technition discovered was that each of the 4 tires on our 2012 dodge challenger purchased 4 months prior had DOT numbers that expired in 2006 and 2007. He explained that these dates are reflective of when the tire was manufactured, and that each tire had surpassed the 5 year expiration date BEFORE our car was even manufactured in 2012! They were already expired in 2012 when our 6 year old car was built! This is important because of the rate at which rubber degrades he explained, especially in an environment like Vegas with its temperature extremes. He was absolutely appalled that this was not noted and resolved upon inspection of this vehicle, or that these tires were placed on the vehicle by the dealer if that was in fact what happened. The tire specialist and his coworkers repeated multiple times that those tires should never have been sold with the vehicle. We purchased 4 new tires that day, and on the invoice these specialists documented their findings and concerns. Although we were presently out of state they highly encouraged us to take all 4 tires with us, and upon our return to Vegas, that we take their report and those tires to the dealership so that they would have an opportunity to make good on their error/ oversight. We did as recommended, and as of today we were notified that they are in the business of selling vehicles "as is" and as such will do nothing to compensate us for the cost of applying 4 safe tires to a vehicle they sold us with grossly expired, dangerous tires only 4 months ago. So my takeaway is that selling safe, road ready vehicles is NOT their top priority. Understood. We will be reaching out to the Department of Transportation, the BBB, our local news channels, every veteran' s welfare organisation and professional contact and social media outlet that we have to ensure that our story is heard. We will not be silenced, we demand respect and professionalism, and fair compensation for their gross oversight. Buyers beware, your safety is not their priority. More
by Mlinojr
Employees Worked With
Unknown
January 26, 2018
Great overall satisfied. It was an over all great experience me sotelo was very helpful and understanding to my needs. One of the friendliest sale man I've met. Great environm It was an over all great experience me sotelo was very helpful and understanding to my needs. One of the friendliest sale man I've met. Great environment friendly costumer service lady's. More
by Destinine
Employees Worked With
Mel Sotelo, Erick Castaneda, James Shaffer
January 23, 2018
First Car! Everyone was so friendly helping me get everything ready to buy my first car. Thanks to literally everyone at United Nissan!! I love my car :) Everyone was so friendly helping me get everything ready to buy my first car. Thanks to literally everyone at United Nissan!! I love my car :) More
by Mellyyy
Employees Worked With
I don’t remember the name of my finance guy but he really was fantastic!!!! Pease find him and give him kudos XD, Mel Sotelo
January 17, 2018
Blessing at a second chance My experience at United Nissan dealership was wonderful. The customer service was great everybody was professional and very pleasant. They work with y My experience at United Nissan dealership was wonderful. The customer service was great everybody was professional and very pleasant. They work with you and explain everything in details so you will understand. My transaction with United Nissan was smooth and easy going. More
by ldholt47
Verified CustomerEmployees Worked With
Mel Sotelo
December 12, 2017
Extremely satisfied customer!!! Thank you to Sotelo, Dennis and the Gm at United Nissan they really help me make a Great choice now I’m driving a new Nissan Altima I couldn’t be happ Thank you to Sotelo, Dennis and the Gm at United Nissan they really help me make a Great choice now I’m driving a new Nissan Altima I couldn’t be happier and more secure with my choice! More
by LaRhondizzy
Employees Worked With
Mel Sotelo
December 09, 2017
Great service Excellent customer service. Not too much hassle the staff are great! Verry friendly and feel at home dealership. Thank you for your service for being Excellent customer service. Not too much hassle the staff are great! Verry friendly and feel at home dealership. Thank you for your service for being professional. More
by RedCath
Employees Worked With
Mel Sotelo, Camilo Gomez
December 01, 2017
Everyone was very helpfull This dealership is awesome mel sotelo was nice through the whole process he is a great sales man and very polite great customer service experience This dealership is awesome mel sotelo was nice through the whole process he is a great sales man and very polite great customer service experience More
by Mindy
Employees Worked With
Mel Sotelo, Dennis Penate
November 30, 2017
My service repair experience I received exceptional service at United Nissan. My service advisor Paul, was not only friendly but also knowledgeable and addressed my concerns compl I received exceptional service at United Nissan. My service advisor Paul, was not only friendly but also knowledgeable and addressed my concerns completely. The courtesy driver Juan wasca pleasure to deal with. He not only took me home but also picked me up later in the day after the work on my truck was completed. Without a doubt recommend United nissan! More
by Jimabbeypress
Employees Worked With
Melissa Bravo
