United Nissan

My salesman and his manager was very helpful on my car purchase I will be referring everyone to him. purchase I will be referring everyone to him. More

Everyone at united nissan was very helpful on my purchase of my car. Customer service helped me register My car so I didn’t have to go to the DMV. of my car. Customer service helped me register My car so I didn’t have to go to the DMV. More

Took in my nissian SV baby here. Best rates, great service all throughout. I recommend seeing/asking for Jeanine. She’s one of the mangers here at United Nissian. She makes any inqui Best rates, great service all throughout. I recommend seeing/asking for Jeanine. She’s one of the mangers here at United Nissian. She makes any inquire and transaction very simple and easy to understand. Very knowledgeable and patient as well. One of the best!! Eric was my mechanic, he too was great and direct to what was going on. I believe… Steven? ..helped me out with the rental process. He was also apart of the top notch service. At ease whenever I’m at this location 🤙 Thank you to all of the team! More

I am so happy! !! I was able to get into a car. Action helped me so much and showed me what I can do with what payment I wanted. I absolutely love me new Nissan. !! I was able to get into a car. Action helped me so much and showed me what I can do with what payment I wanted. I absolutely love me new Nissan. More

Beware of United Nissan: Unfair and Unkind, Especially to Women I had an incredibly disappointing experience at United Nissan that I feel compelled to share, especially with other women considering thi to Women I had an incredibly disappointing experience at United Nissan that I feel compelled to share, especially with other women considering this dealership. Late on a Friday night, I filled out a preapproval loan application. The very next morning, I received a call from Richard, who claimed to be a salesperson at United Nissan. After explaining my situation—including my credit score and the fact that I didn’t have a down payment—I made it clear that I didn’t want to waste my time if I wasn’t going to be approved. I emphasized that I’d have to Uber 30 minutes to get to the dealership, so I needed reassurance. Richard assured me that I was preapproved for $35,000 and urged me to come in, even though I told him I was looking for a car under $10,000. He confidently told me he could help and sent me a link to pre-pick my car. Richard asked for proof of income, so I sent him my bank statements from the past two months, as I had been an Uber driver. Again, I reiterated that I didn’t want to make the trip unless I was sure I could leave with a car. He assured me that the only thing that could hold up the process was a lack of insurance because he already had my bank statements, and I would just need to bring in my ID to prove who I was. Trusting his words, I even went as far as shopping for insurance. When I arrived, things took a turn for the worse. Richard immediately handed me off to another salesperson, despite our prior communication. I explained that I had already picked out a car, and he took my driver’s license information to pull the vehicle. However, he brought out a brand new car, far outside the price range I had specified. When I asked about the car I had selected, he said it had already been sold online. He then proceeded to show me other vehicles that were also out of my budget. Frustrated, I went back inside, where I was approached by a third person, a finance guy named Acton Snyder. Acton presented me with three different deals, but all required a $1,000 down payment—something I had clearly told Richard I couldn’t provide. Acton suggested I either come up with the money within a week or try a preapproval for a down payment. Reluctantly, I agreed to the preapproval, after which he mentioned a car that had just been brought in. However, the vehicle was in poor condition, so I returned inside. Acton then told me he needed to run a credit check, despite Richard’s assurance that I was already preapproved. Ten minutes later, Acton informed me that the car would be ready either the next day (Saturday) or Tuesday, depending on the workload. It is now Wednesday, September 11th, and I have heard nothing back from this dealership. To make matters worse, I noticed that they had erased the sales manager’s name on the biz card and wrote their own information in its place. This level of dishonesty is absolutely shocking. If you’re in need of a car, I strongly advise you to avoid United Nissan. This is by far the worst customer service experience I’ve ever encountered at a dealership. In fact, if anyone asks me where to go for a Nissan, my answer will always be, “Never go to United Nissan.” I truly hope this review reaches the right people in management so that necessary training can be implemented to prevent this kind of treatment, especially toward women. More

Everyone was very helpful and honest. My whole experience was wonderful. The service department was also nice! My whole experience was wonderful. The service department was also nice! More

I have. A appointment at. 7:30 am today with wyatt Decker March /13/2024 Was. Awesome 👌 Service thanks A appointment at. 7:30 am today with wyatt Decker March /13/2024 Was. Awesome 👌 Service thanks More

Extremely knowledgeable & friendly sales staff, managers & closing personnel . Excellent assistance in reviewing all aspects of our vehicle before turning us loose. A++ SALES OFFICE & closing personnel . Excellent assistance in reviewing all aspects of our vehicle before turning us loose. A++ SALES OFFICE More

Very professional people and friendly. Technician was missing one item in order to finish my request. Other in that, Homer was very professional. Technician was missing one item in order to finish my request. Other in that, Homer was very professional. More

Great experience! Honest and diligent advice! Today I met the fabulous human being, Neal Shelton. This employee is an excellent seller and advisor. His kindness an Honest and diligent advice! Today I met the fabulous human being, Neal Shelton. This employee is an excellent seller and advisor. His kindness and professional attitude are excellent! He should continue his mission providing guidance and collaboration toward the future car buyers. Thank you, Nissan and Neal Shelton, for making my dream come true! More