United BMW
Alpharetta, GA
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September 2021 I purchased in full a 2012 Q5. About a month of having the car I started having oil consumption issues bad. Mechanic said piston rings would likely need to be changed. Now my motor has gon month of having the car I started having oil consumption issues bad. Mechanic said piston rings would likely need to be changed. Now my motor has gone bad! Mechanic said it's not worth paying $6k to get a new motor plus labor. I haven't even had the car 6months! They basically sold me a lemon, and even if I purchased an over priced extended warranty these issues would still be here! This is why women don't like car dealerships! Thanks BMW for selling me a lemon I love throwing away money, but hey at least y'all got paid right! Buyer beware. My sales person appeared to care when I called about the issues. More
They did a good job communicating with me on updates which I appreciated. They fixed the car quickly. Thanks so much, this was much better than my last few visits. which I appreciated. They fixed the car quickly. Thanks so much, this was much better than my last few visits. More
TERRIBLE SALES ETHICS! Buying a used 2019 BMW, agreed to price with sales and Mgt. Had paperwork & Cashiers check in hand and picking up next day. United Sold the car to someone who walked in. No phone call price with sales and Mgt. Had paperwork & Cashiers check in hand and picking up next day. United Sold the car to someone who walked in. No phone call, no “I’m sorry”, no “let me find you another car”…. Nothing! Probably sold it to them for more $$. Will never contact United BMW for anything! More
I got the emergency phone alarm and regular service taken care of at the same time. Lloyd kept me posted of progress and the work was completed earlier than expected. . taken care of at the same time. Lloyd kept me posted of progress and the work was completed earlier than expected. . More
Service advisors are consistently hard working and persistent in problem solving. Mario, this time, was exceptionally dedicated to my issues and his efforts on my behalf were especially beneficial and persistent in problem solving. Mario, this time, was exceptionally dedicated to my issues and his efforts on my behalf were especially beneficial and I was extremely grateful he was my point person. More
Haven't bought one yet but I've dealt with Conrad Bandoo in sales and I intend to buy one from him if possible. My family has purchased cars here and have had good experiences & I spent some time test drivi in sales and I intend to buy one from him if possible. My family has purchased cars here and have had good experiences & I spent some time test driving a 2020 BMW M340 and loved it. Conrad will continue the search for me to find the near perfect car that ticks all my boxes as he is knowledgeable, personable and patient. He seems to care more about taking care of the customer than lining his pockets which is rare in the car business. If you're looking for a new or certified pre-owned BMW go see Conrad. He can be reached at 678 832 4742. (I hope he doesn't mind me giving out his number?) More

