Unique Ford
Goffstown, NH
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I went in to look, and test drive, a 2011 Ford F-150 with the Eco Boost. I was brought in by Heather and was supposed to meet her for 9AM. I came into the dealership at 9AM and met Al Helie. Al told me the H the Eco Boost. I was brought in by Heather and was supposed to meet her for 9AM. I came into the dealership at 9AM and met Al Helie. Al told me the Heather was out of the office getting some coffee for the salespeople and that she would be awhile. Not a problem for me, as Al was very knowledgeable of the truck and gave me a wonderful test drive opportunity. After being there for a majority of the day, and talking to Al about the small town events in Goffstown, I drove away in my brand new F-150. After owning it for only 2 days, I have driven almost 500 miles and am simply amazed at the ride, fuel economy, and power of the truck. It was a serious pleasure coming into Unique Ford, and I will do my best to send as many people I can to Ford. Thank you for taking the time to sell me this wonderful truck. More
Just an overall great experience. Everyone was friendly and helpful ,especially Heather , she followed up with me almost immediately each time I contacted her and always had good information , she was very and helpful ,especially Heather , she followed up with me almost immediately each time I contacted her and always had good information , she was very very professional as was Gary and Glenn , very nice guys ,and would do business with Unique Ford again without question . no pressure ,or gamesmanship which was really nice, a nice car buying experience. Best Regards, Jim More
I went to Unique Ford not knowing anything about the dealership. I had been emailing with Heather about a truck they had coming in this spring, so I decided to visit so that I could talk about my option dealership. I had been emailing with Heather about a truck they had coming in this spring, so I decided to visit so that I could talk about my options. I was met at the front door by Dana, who shook my hand with a warm smile and asked how he could help me. He introduced me to Ken, the manager, who was just as courteous and professional. Dana even took the time to introduce me to the service manager, because I had some questions regarding the proper care of the twin-turbo's. He was tuned in to all of my questions and concerns and answered each of my questions, and even made some suggestions. In the end, I purchased with great ease, a 2011 F-150 ... it's a gorgeous truck whose beauty was only enhanced by the sales experience. This experience far exceeded all of my expectations, and I'd be honored to send my family and friends to Unique Ford for their future vehicle purchases. Thank you to all the wonderful people at Unique Ford! More
Heather began by making the experience pleasant and personal...and very professional, returning my emails immediately. Unique Ford had the best price of multiple dealerships for the new Ford Explorer w personal...and very professional, returning my emails immediately. Unique Ford had the best price of multiple dealerships for the new Ford Explorer we had researched. Heather knew and never forgot over a few weeks of working together, what we wanted and where we needed to be financially. The smallness of the dealership and their willingness to work with me made us choose Unique Ford. Gary was the sales associate we were handed when we came to look at the car we ended up buying. He let us know up front that it was his third day at Unique and if he couldn't answer our questions, then he would immediately find someone who could. Matt helped aclimate me to the technological features of this car when we came to pick it up, and Gary looked on to get educated. Gary was professional, pleasant and accomodating. Matt was a very thoughtful and proficient at all the "gadgets" of the car! We were so pleased with all of them. More
I gave such a great rating to Unique Ford becasue from the start of my search for a new F-150 lease they all made the entire experience very easy and a pleasure to purchase a new car. Unlike other dealer the start of my search for a new F-150 lease they all made the entire experience very easy and a pleasure to purchase a new car. Unlike other dealerships that I have dealt with in the past they all were on top of any requests that I had for the type of vehicle that I was searching for even though there was not one that fit on their lot. I will recomend anyone to Unique Ford for an easy, friendly car shopping experience that makes buying a new car a pleasure versus pain. Thanks so much, J C Jenkins More
Unique was the only dealer to email me lease pricing. I went in when after they closed and Ken the manager still test drove my trade and discussed numbers with me. When I came in the next day Dana showed m went in when after they closed and Ken the manager still test drove my trade and discussed numbers with me. When I came in the next day Dana showed me the trucks that fit my needs. We test drove, negotiated a price and signed. Dana explained the truck in great detail. I was also impressed the recon employee happened to be there and punched in on a Sunday and cleaned my new truck. Thanks to all. More
I would like to say that this dealership's name says it all Unique. From the time we walked in, until the time we left we really felt comfortable and 100% sure we picked the right dealer to purchase our ne all Unique. From the time we walked in, until the time we left we really felt comfortable and 100% sure we picked the right dealer to purchase our new car. There were no sleazy salesman catch phrases, no hiding the price, no pressure to purchase at that exact moment for the best deal, like all the other dealers we had been to. Their approach was friendly, direct with pricing, and willing to spend the time with us, to make sure all our needs were satisfied. Our salesman was Adam Fletcher. He was a complete pleasure to work with and I will definitely buy my next vehicle from him and Unique Ford. This is suppose to be a positive review for Unique, and it is, but I want to let everyone out there looking for a new car the under belly dealerships we had the pleasure of going to first. Grappone Ford in Bow, dealer showed me the Explorer I had called about, never asked if I would like to drive it. I asked about the Ford Flex, his response was "That's a forty three thousand dollar car miss." Well look whose driving the Flex now, ME! Kiss your commission goodbye. Auto Fair in Machester, stay as far away as possible. Called the night before to make sure the vehicle was there, I was told there we 11 on the lot with everything I wanted. Guess what there were ZERO. Then went into Auto Fair Ford they just wanted your personal info before they would talk price, NEVER GIVE IT TO THEM. When they did quote me a monthly payment on a thirty seven thousand Explorer it was two hundred and eight nine dollars more than what I'm paying from Unique. I'm no math wizard, but something's off. As a women alone in the dealership, I was also asked "Could you buy this right now, without your husband's permission?" With that comment, I laughed, and left Archie Bunker to sit amongst his unsold cars. All I can say is go to Unique Ford and ask for Adam, tell him Stacey sent you. You will not be disappointed. More
This was our first time at Unique Ford, and Dana was extremely helpful, and was very friendly to have work with, especially being the first time in. We would recommend coming back in the future. Thank y extremely helpful, and was very friendly to have work with, especially being the first time in. We would recommend coming back in the future. Thank you for the smooth transaction. Todd & Debbie Feddersen More
The buying experience was awesome this time with the truck, as it was the last time with a Fusion we bought. I can't picture myself doing business with another Ford dealership nor another salesman. truck, as it was the last time with a Fusion we bought. I can't picture myself doing business with another Ford dealership nor another salesman. My wife and I are very happy with the truck you located, low pricing offered, seeking incentives, and all around great service. Thanks again, Mike Bunie More
I live in Mass. and was doing a internet search for 09 Ford P/U. I contacted Unique Ford by e-mail and was contacted by Al Helie by e-mail with a quote. The price was great and well worth the 80 mile tr Ford P/U. I contacted Unique Ford by e-mail and was contacted by Al Helie by e-mail with a quote. The price was great and well worth the 80 mile trip. Al was very easy to do business with and no going back and forth with managers for the final price. The whole buying process took about one hour. This is a small dealership but they have great customer service that the big dealer's have forgotten. One nice customer perk was the two year calender with the picture of my wife and I standing by the truck. Six months after I purchased the truck Al called and wanted to know if everything was going good with the truck. I wished they were closer to home because I would not hesitate to have it service there. More