Unique Auto Mall

Great Place to buy a car! Steve helped me with the process and always is really helpful and honest! Steve has always a great selection and vehicles of all types. Thanks Unique auto mall! process and always is really helpful and honest! Steve has always a great selection and vehicles of all types. Thanks Unique auto mall! More

I love them..I am a first time buyer and was so nervous.Steve was so nice and so helpful and professional. I finally have my car!!!! Thank you Steve😊. I will definitely recommend family and friend nervous.Steve was so nice and so helpful and professional. I finally have my car!!!! Thank you Steve😊. I will definitely recommend family and friends to Unique Auto Mall Outlet. 🚘 More

Great service !! Everyone here is so nice & helpful , especially Shane who assisted in me in purchasing my very first car , made the process super smooth & fast , I definitely recommend everyone to come especially Shane who assisted in me in purchasing my very first car , made the process super smooth & fast , I definitely recommend everyone to come here if you are looking to purchase a vehicle 😊😊 More

Steve and Yan is simply AMAZING 🙌🏾 they worked with my budget and got me onto the car I wanted even with not so great credit and had no problems at all... I will definitely recommend Unique Auto Mall 😍 budget and got me onto the car I wanted even with not so great credit and had no problems at all... I will definitely recommend Unique Auto Mall 😍 More

Amazing experience here.Yan was very helpful, I recommend making an appointment to see him.. Steve was also a pleasure to deal with, he goes above and beyond to get you the best rates. 👍👍 making an appointment to see him.. Steve was also a pleasure to deal with, he goes above and beyond to get you the best rates. 👍👍 More

Eugene was really great with his service. He helped us with insurance and made the whole process smooth. Highly recommended with insurance and made the whole process smooth. Highly recommended More

Steve was very helpful from the moment we walked in. he greeted us with a smile and showed us many cars until we landed on one. he made sure we left the lot with our car. staff was very helpful and profess greeted us with a smile and showed us many cars until we landed on one. he made sure we left the lot with our car. staff was very helpful and professional as well More

Yan was very helpful. The experience was amazing for as first time buyer. The whole process was fast and Shane did his best to make sure I go home with a car. He even helped me with insurance. Highly recom first time buyer. The whole process was fast and Shane did his best to make sure I go home with a car. He even helped me with insurance. Highly recommended More

Yan was very knowledgeable and answered all my questions. He made sure I left the lot with my car. Overall it was a great experience and highly recommended He made sure I left the lot with my car. Overall it was a great experience and highly recommended More

Here’s my experience.Was Referred to Unique Auto Mall by Here’s my experience. Was Referred to Unique Auto Mall by a salesperson at Prestige Auto Group because the BMW X5 that I wanted to purchase was avail Here’s my experience. Was Referred to Unique Auto Mall by a salesperson at Prestige Auto Group because the BMW X5 that I wanted to purchase was available at their “sister” lot. Husband and I with our kids, drove 15 mins to get to Unique Auto Mall and was greeted by a very friendly lady at reception. The showroom was pristine and very clean as was their vehicles out in the lot. Was introduced to Paulo my “sales-rep” who was kind and polite, I told him what car I was interested in getting and he brought it out for a test-drive. He parked the car near the front of the dealership right next to the windows near the flower bushes, we did a walk-around inspection and took the car for a test drive. I then went inside to “close-the-deal”. Paulo took all my financial information and as he was doing this, I informed him that I was already pre-approved through “Capital One Auto Finance” and he assured me that it would not be a problem. Once finished, he asked me to wait a few minutes while a”Manager” looked over the application. Now comes the interesting part. After waiting a few minutes, here comes “The Manager” Mickey a small-statured muscled man who by the looks of it had been in more than a few situations that would warrant for one to be buff….. I digress, anyhow, Mikey, with a loud boisterous voice announces to the whole showroom that my credit score was not good enough to purchase a $50k car. Not perturbed and knowing that he did not know that I had a pre-approval, I calmly told him that my score was good enough and that I had already received a a pre-approval from one of their preferred banks, “Capital One”. I guess this was the catalyst that lighted a fuse in Mikey, because now, he got even louder and rude. He announced again, to the whole showroom that that was not an approval but just some “numbers “ that did not include “dealer fees”, “state taxes”, “warranty”, “LoJack”, “gap insurance” and god knows how many “other fees”……. So, away he goes, huffing and puffing, and comes back with a “better deal” which included a higher down payment, monthly payment (than what I was pre-approved for) dealer fees LoJack and “state taxes”…… I calmly informed him that Idid not want extras (No Lo-jack, No gap insurance, no Warranty), but this did not sit well with “Huff-n-Puff Mikey”, who by now was like a Bull ready to gore a Matador. With “steam coming out of his nostrils”, he loudly stated, that no cars are to be sold without Lo-Jack and that he also had to make money and that this was a “great deal” he was presenting me. I then asked him to wait while I spoke to my husband about he “deal” ( he was waiting patiently in the car with the kids and I explained to him Mikey’s deal). I then turned to Mikey and told him that we would think about this ”great deal” and stood up to get ready to leave….. Mikey did not like this at all, and he wanted to bait me into a “better deal” which took him about 5 mins to come back with. Seeing that I was not budging and taking “bait”, he angrily walked away, shouting at me and announcing to the whole showroom again, that he was down to his best deal and that “sweetheart, you should take it or leave it, coz that’s the best I can do”. Well, by now “this sweetheart” had had just about enough of this guy, so I gathered my paperwork and waddled my 7- month pregnant self out of this ridiculous dealership with my head held high, knowing that I had dodged a big-bullet. Come to later find out that theme bmw x5 had been in a collision and that the side that was hidden in the bushes while doing the inspection was the side that had been damaged, thus the reason why Paulo, had parked it next to the bushes….. My last parting words of advice to potential buyers: DO NOT BUY FROM Unique Auto Mall or Prestige Auto Group! They are scammers who will get every penny out of un-knowing naive buyers who do not know any better. Would proudly give them a Negative Star Raging if it was available. BEWARE! SCAMMERS with BAD CUSTOMER SERVICE. More