Union Park Honda BMW Buick GMC Volvo Cars Jaguar

My husband and I bought a 2012 Acadia from Mike Aldridge after numerous test drives and after doing a lot of research. Mike was very helpful and super patient as we test drove cars during the day, at night, after numerous test drives and after doing a lot of research. Mike was very helpful and super patient as we test drove cars during the day, at night, during rain and even to see whether the car would fit in our garage! Mike was never pushy or painful to deal with. He was respectful and listened to the objectives and goals we wanted to achieve with our next car purchase. I have already recommended Mike and the GMC Acadia to another friend looking for a new car. More

One of the easiest car transactions I have ever had. Mike was very helpful and knowledgeable. Service experience was top notch as well. Will return for next vehicle. was very helpful and knowledgeable. Service experience was top notch as well. Will return for next vehicle. More

Fast, friendly and knowledgeable staff. Joe was really great to deal with, and made sure all my needs were meet especially transportation while my car was being worked on. He is extremely knowledgeable a great to deal with, and made sure all my needs were meet especially transportation while my car was being worked on. He is extremely knowledgeable and goes above and beyond to make the customer happy. More

Had a tremendous experience with my M3. Dave was very knowledgable in the technology and engineering of the vehicle. I was given the opportunity to to have a loaner car and also had my car washed, inclu knowledgable in the technology and engineering of the vehicle. I was given the opportunity to to have a loaner car and also had my car washed, including wheels cleaned. I would reccomend this dealership to anyone. More

This was my first experience buying a new car. Union park was very efficient and friendly, they certainly made the process alot easier for me. I would most definitely recommend them to my friends. Ed Burke w was very efficient and friendly, they certainly made the process alot easier for me. I would most definitely recommend them to my friends. Ed Burke was amazing, he was so nice and explained everything to me in detail. GOOD JOB UNION PARK HONDA! More

Great experience, easy to work with and customer focused. This was our fIrst time at this Union Park dealer and won't likely be the last. We hope the service department is equally good to deal with. This was our fIrst time at this Union Park dealer and won't likely be the last. We hope the service department is equally good to deal with. More

In 8/2012 I recently purchased a BMW 325i from Union Park with a extended warranty.It is now 11/2012 my car failed. I only had this vehicle for 3 months now and I had a list of problems that occurred. I was with a extended warranty.It is now 11/2012 my car failed. I only had this vehicle for 3 months now and I had a list of problems that occurred. I was driving from PA back to DE one Saturday evening and my windshield wipes started going without me even touching the handle, my dashboard blacked out which means my hazard lights wasn't working,my turn signals wasn't working and my heat wasn't working.I was scared because I heard a clicking noise while I was driving on the highway and I couldn't see anything and nothing was working at that time.I made it to a safe location in DE parked the car and turned it off I then noticed my back window was down and I never put the window down.At that time the car was off but the headlights was still on and the windshield wipers was still going I tried to turn them off but it was unsuccessful.I immediately called Honda Care (extended warranty contract)company and they called the towing company. I tried to turn the car back on and at that time it wouldn't start the car had completely died.The tow truck driver tried to jump the car but that was unsuccessful.My car was towed to the Union Park location and I was called on Monday morning about my car. I explained everything to the technician and they said that they couldn't run any test on my car because my battery was dead. Its hard to believe that a dealership that specializes in BMW's wouldn't have a battery available for testing. I had to purchase a battery that was almost $400 just to have a diagnostic test performed on my car.After the test was performed the technician told me that my electronic junction module was defective and it caused my battery to die.I talked to the service manager (female) the day I picked up my car and she said that the batteries in BMW only last 4 years.I can't understand this because the car is a 2006 and it was purchased in 2012 which means that this would be 6 years with the same battery at the time of sale and why wasn't this battery replaced when I brought the car.I talked to Matt (salesman) because I didn't think it was fair for me to pay for something that should have been checked and replaced and I am dealing with this problem 3 months after my purchase.It seems like after the 2 months warranty that comes with the car runs out you screwed with problems.I have had nothing but a headache with BMW's and most importantly Union Park and I will never recommend anyone here.I ended up paying $578 that I DIDN'T HAVE but I needed my car.If it wasn't for my extended warranty I would be stuck paying over $1100 for parts, labor, battery and deductible. The only good service I received was from the tow driver he was excellent!! He is NOT affiliated with Union Park. I am a extremely upset customer and this is not how a business should be ran. More

I was greeted immediately with friendly service. I was interested in the new CR-v, however, the price was out of my range, Joseph stayed late and helped me with a price for the new civic. I love my car! interested in the new CR-v, however, the price was out of my range, Joseph stayed late and helped me with a price for the new civic. I love my car! More

Craig took awesome care of my Pilot when it was brought into the shop numerous times for a rubbing noise. I bought it from the used lot as a certified used vechile back in June. Craig worked his butt off t into the shop numerous times for a rubbing noise. I bought it from the used lot as a certified used vechile back in June. Craig worked his butt off trying to fix it. I was in contact with Gerry about the tires that were on the vechile and he answered all my questions and took it apon himself to get the answers. Thanks to the both Craig and Gerry my Pilot finally does not make the rubbing noise any longer. These guys went above and beyond what I expected. Thanks you both!! More

As a former NCO in the US Army I would easily have written recommendations for awards for Craig Skotnicki and Gerry Husbands citing Exception Meritorious Service Above and Beyond the Call of Duty! Cra written recommendations for awards for Craig Skotnicki and Gerry Husbands citing Exception Meritorious Service Above and Beyond the Call of Duty! Craig and Gerry are true assets to Union Park Honda and as a local businessman I would be ecstatic to work with individuals of their caliber with regards to their knowledge, skill sets, customer service, and work ethic. Thank you Craig and Gerry! More