Union Park Honda BMW Buick GMC Volvo Cars Jaguar
Wilmington, DE
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I have been a faithful Union Park customer since 1996. I have purchased three new vehicles, almost my fourth but their competitor had a better price. I also have had every vehicle serviced at the dealership have purchased three new vehicles, almost my fourth but their competitor had a better price. I also have had every vehicle serviced at the dealership. My recent dealing with the repair shop and a conversation with the Honda shop manager yielded an attempt to have unnecessary repairs completed. I had the replacement service for my timing belt. A $700 job, but received calls that the motor mount and a pulley should be replaced. Ok get it done $1065. The last call your steering pump is leaking. No signs in my clean garage of a leak and the only issue was the noise the car made when its cold. I refused the $520 service. I had the car looked at again and discovered a Honda repair bulliten reflecting the $6 issue. A one dollar "O" ring and power steering fluid. I called the shop manager told him of the inorrect diagnoised. Joe mentioned that this was what the tech noticed. No other assistance, appology bring the car in nothing. I would expect more after the amount cash exchanged over 17 years. No more. More
Our experience to buy a car at Union Park Honda has been a pleasant one for the past 4 cars that we have purchased there. Our sales rep, Michael McDaniel was knowledgeable and worked well with us to get us a pleasant one for the past 4 cars that we have purchased there. Our sales rep, Michael McDaniel was knowledgeable and worked well with us to get us a price that was satisfactory. More
Wonderful dealership and wonderful sales staff, however Andy wetham is exceptional!!! Would recommend anyone buying a car to check out this dealership and the make of car. Safe, reliable great looking cars Andy wetham is exceptional!!! Would recommend anyone buying a car to check out this dealership and the make of car. Safe, reliable great looking cars!! More
Pleasure working with Kindell. Worked hard to earn our business and intend on coming back to discuss another deal within next two months. We have leased from Union Honda, purchased and now intend to purc business and intend on coming back to discuss another deal within next two months. We have leased from Union Honda, purchased and now intend to purchase again. More
Professional and a strong sense of business acumen! My 4th Volvo purchased there and my 5th will be purchased there as well. Always no hassle and great service from Andrew. 4th Volvo purchased there and my 5th will be purchased there as well. Always no hassle and great service from Andrew. More
Our sales guy...Todd Cornelius, went above and beyond on helping my son to get the best deal on his 2010 Honda Accord. We immediately had a connection with Mr. Cornelius. I would recommend everyone to see helping my son to get the best deal on his 2010 Honda Accord. We immediately had a connection with Mr. Cornelius. I would recommend everyone to see Todd, he will take care of you. Maria More
Mike Aldridge was a fantastic salesman. He was accommodating, courteous, and knowledgeable about my Buick Enclave. The business transaction went smoothly. Mike did an excellent job taking my tho accommodating, courteous, and knowledgeable about my Buick Enclave. The business transaction went smoothly. Mike did an excellent job taking my thoughts and needs to the financial officer therefore making the business deal easy and actually enjoyable. After I bought the car, he sat with me and introduced me to all of the gadgets in the car. He helped me set-up Onstar, sync my cell phone, and answered any other questions I had. I would recommend Union Park to anyone but be sure to ask for Mike Aldridge! He was the one who made my experience the best! More
We often request Lee to service our vehicle for routine maintenance and repairs. He's very knowledgeable and friendly. I have recommended him to others. maintenance and repairs. He's very knowledgeable and friendly. I have recommended him to others. More
It was a pleasure working with this company and Mr McDaniel. My daughter bought a Hyundai a month prior to my purchase. She had to constantly call them to follow up. I had the oposite service. Very ra McDaniel. My daughter bought a Hyundai a month prior to my purchase. She had to constantly call them to follow up. I had the oposite service. Very rarely did I call. Mr McDaniels called me, updating me on the status of the sale, keeping me informed of the loan process. Even the timeliness in getting my new tags; it took my daughters CO a week longer than it took Honda to have my tags done. I was even called about what kind of tags I wanted. Mr McDaniels was completely professional and helpful. When I came back to get my tags, he checked my tires (because one appeared a little low), he put air in them knelling down in his nice slacks and shirt. Thank you for a job well done. More
Jeni was OUTSTANDING, she was very friendly and knowledgeable too. She is the reason I would continue to come back to Union Park. Having wonderful customer service from nice people like her reall knowledgeable too. She is the reason I would continue to come back to Union Park. Having wonderful customer service from nice people like her really makes a difference to the consumer. More