
Union Park Honda BMW Buick GMC Volvo Cars Jaguar
Wilmington, DE
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Absolutely pleasant buying expereance. An absolutely pleasant buying experience. The first visit was to test drive a 2013 CPO Volvo XC60. Jim had the vehicle up front and ready to drive whe An absolutely pleasant buying experience. The first visit was to test drive a 2013 CPO Volvo XC60. Jim had the vehicle up front and ready to drive when I arrived. We went over a few things on the car and then a 20-30 minute test drive which included conversation about the car and life. Visit two included my wife and a more thorough inspection of the car, another test drive, questions and more general conversation. Upon returning to the dealership, my wife and I spoke a little and she got in our car and I went inside to inform Jim we were headed to another dealership to test drive another vehicle. This is when I also met Kevin as Jim was in his office. Informing them of our plan they spoke a bit more of the Volvo CPO, handed me a brochure, answered a few questions when I saw my wife walking in the door. I said I have to go. Never any pressure, always pleasant and polite. We went to another dealership (not Volvo) and test drove their SUV and headed to lunch. During lunch I checked emails and there was one from Jim. Remembering some key items in our conversations, Union Park Volvo made an offer which got our attention. Visit three ended with the purchase of the vehicle and a very pleasant negotiating process with smiles, laughter, stories and seriousness. This is our first Volvo with Union Park (previously owned 1986 240 GL) and I certainly recommend Union Park for your Volvos. We are happy with our purchase and the dealership. Jim and Kevin are both great to work with. Makes me wonder why we ever left Volvo. More
Outstanding Service Department Pat and his team at the GMC Buick & Pontiac service department did an outstanding job! I had an airbag deploy in my vehicle for undetermined reasons. Pat and his team at the GMC Buick & Pontiac service department did an outstanding job! I had an airbag deploy in my vehicle for undetermined reasons. From the moment I first contacted Pat until the end he was friendly and helpful! He kept I'm contact with me to update me on my vehicle and made sure to put me in a rental vehicle for the time they had my vehicle! I can't thank them enough for their help and highly recommend them! More
Joe did a great job of explaining the options and features When I returned to Union Park, I learned that my salesman from four years ago, Micah Molin, was now the Honda Business Manager. Micah asked Joe Hannan When I returned to Union Park, I learned that my salesman from four years ago, Micah Molin, was now the Honda Business Manager. Micah asked Joe Hannan, Sales Consultant, to assist me in selecting a vehicle. Although, I had a fairly good idea of what I wanted, Joe did a great job of explaining the options and features of 2014 Honda Accord EX-L Hybrid. The negations were pleasant, cordial, and professional and resulting in a very fair price for the new car and my trade in. More
Joe Hannan was very friendly and easy to deal with. He went with me for a test drive of the 2014 Accord Hybrid and explained many of the features of this automobile. We discussed price and trade in value went with me for a test drive of the 2014 Accord Hybrid and explained many of the features of this automobile. We discussed price and trade in value for a little over an hour before coming to an acceptable price. We took delivery of the car about two days later and Joe Spent some two hours explaining many of the features to my wife and myself. Union Park was recommended to us by our neighbor who had purchased two or three Hondas from the then salesman Jeff Bennett. More
When I walked in to trade my 2007 Volvo C70 for a Volvo S60, I had already done my homework with Consumer Report and Kelly Blue Book, so I know the figures I was looking for. I was greeted by Mike who took S60, I had already done my homework with Consumer Report and Kelly Blue Book, so I know the figures I was looking for. I was greeted by Mike who took me through the whole process and test drive until I found the S60 I wanted. The Sales Manager, Kevin Lee was the one who priced my C70 and did the final figures. This is the first time I have ever made a deal on the first figures he came out with. Kevin made me really happy when he put my newly cleaned (at Union Park Auto Spa) C70 in to the showroom window! My dealings with all those involved with the sales process, but especially Mike, was a pleasant, non pressured experience. I have been doing business with Union Park Volvo for 7 years and will continue to do so. I love my new S60. Thanks! More
Richie was great to work with! He knows the product that he sells and explained and went over everything with me in full. I highly recommend Richie and Union Park Honda! he sells and explained and went over everything with me in full. I highly recommend Richie and Union Park Honda! More
My family arrived 30 mins prior to Union Park BMW closing on a Saturday evening. Rather than asking us to return on Monday, Ron agreed to take us on a quick test drive of the vehicle that I have now purchas on a Saturday evening. Rather than asking us to return on Monday, Ron agreed to take us on a quick test drive of the vehicle that I have now purchased. Ron was very thorough in his explanations of the car and overall BMW ownership. He even came in on his off-day in order to allow me to take delivery of the vehicle when it was most convenient for me. I would absolutely do business with Ron again and thank him for his time and patience! More
I went for BMW Service which included oil change and when I got my car back, i saw that the oil levels remained low and close to empty and not sure if anything has been done to the vehicle. I got my car back, i saw that the oil levels remained low and close to empty and not sure if anything has been done to the vehicle. More
Joe Hannan was a great salesman. He made us feel comfortable and there was no pressure. He understood what we were looking for and why. When we came home and told my mother about our experience, s comfortable and there was no pressure. He understood what we were looking for and why. When we came home and told my mother about our experience, she expressed interest in purchasing as well. We immediately brought her back to Joe, and she also bought a new car. This is our second vehicle we bought from Union Park dealerships and my wife and I plan on being life long customers. More
My purchasing experience was excellent. Joe was very helpful and friendly. He concentrate with the customer needs. I am completely satisfied with my new car purchase. helpful and friendly. He concentrate with the customer needs. I am completely satisfied with my new car purchase. More