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Union Park Honda BMW Buick GMC Volvo Cars Jaguar

Wilmington, DE

3.4
503 Reviews

1704 Pennsylvania Ave

Wilmington, DE

19806

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Showing 503 reviews

November 16, 2014

They Don't Care About Customers I called them to ask about the availability of the car that I wanted and also the price. I was told that I would get a call back with more information More

by hz101
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't Remember
Nov 16, 2014 -

Union Park Honda BMW Buick GMC Volvo Cars Jaguar responded

I am very sorry to hear that you did not receive a response to your telephone call. Our goal is to be as responsive as possible to every customer. I am sorry that we did not meet our own standards with respect to your phone calls. We greatly appreciate your efforts to contact us. If you would to provide your name or the name of the person with whom you spoke to me privately, my email is jursomarso@unionpark.com. If we can ever be of further assistance, please contact our sales manager Jeff Bennett at 302-573-5283. Again, we apologize for the inconvenience. Jim Ursomarso General Sales Manager

November 13, 2014

Competent and professional staff, easy leasing process Mike McDaniel was my sales rep. He was courteous and professional. He knew everything I asked him about my Honda. He even took his time (a long time!) More

by tacobell2525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Financial Manager, Mike McDaniel
November 08, 2014

5 Star Treatment We recently purchased a CPO 2013 Volvo S60 from Union Park Volvo. Jim was the salesman assigned to us and he was excellent from start to finish. He th More

by vvmam3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gatsby
May 21, 2015 -

Union Park Honda BMW Buick GMC Volvo Cars Jaguar responded

We are happy to hear of your great experience with us. We will share your comments with Jim. Please feel free to contact us with any questions. And, thank you for choosing Union Park Volvo, Summer Rain Ursomarso Marketing Assistant Union Park Automotive Group

November 06, 2014

geat experience Great experience all around in finding and keasing a new car. The whole process was made to be very easy and helpful, along with being a very affordab More

by pwilk7rm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McDaniel
October 27, 2014

Great! Mike McDaniel took great care of me, from my first contact via email until I picked up my car. He patiently answered my questions and made sure I was More

by staceysaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McDaniel
October 24, 2014

One of the worst service providers. I love my volvo. Dread getting it serviced at Union Park. Don't buy your car based on the salesman's good manners in the showroom, if you have no de More

by Exasperated
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
October 18, 2014

First time leasing Mike was helpful in explaining the process and helping me find the right car! I love my Honda Fit already. Would recommend to anyone looking for a car More

by ZHumenik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McDaniel
October 10, 2014

First Time Honda Buyer The demise of Pontiac made me a free agent. I decided on a Honda Odyssey for my next car. Mike and Union Park Honda made this an easy experience. More

by columnman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McDaniel
October 06, 2014

Excellent service! From the minute I walked in the door I was treated with warm smiles and knowledgeable sales associates. I had the pleasure of working with Anthony, wh More

by lauren329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony (not sure of his last name), Mike McDaniel
September 25, 2014

first time car buyer I went to Union Park Honda with very little direction, and Mike showed up and, without being pushy, steered me in a direction I ended up liking a lot. More

by Clara Swanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs, Mike McDaniel
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