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Don't waste time here unless you plan to use their financing I drove down to this dealership from NY to purchase a car after speaking with sales associate Tevin Morrison on the phone numerous times. Let me just I drove down to this dealership from NY to purchase a car after speaking with sales associate Tevin Morrison on the phone numerous times. Let me just say that Tevin was great, and this review in no way reflects my experience with him. However, when I arrived at the dealership and met his superiors the story began to turn. First off, I was told my trade-in was in much worse condition than they first assessed from the pictures I had sent, and they wanted to knock the value down by $6500, going so far as to claim that the dirt on the roof (I took the car without washing it for a few weeks) had caused the paint on my 1 year old trade-in to get damaged, and the car needed a respray. So I told them, okay, take the trade off the table, lets just work on the price of the car. Immediately I noticed something was up because they kept sending the sales associate out to ask me how much I was putting down, even though I mentioned that I was financing the car through my bank, and had brought the check. Once we landed on a price for the car, they kept trying to sway me towards their in-house financing, despite the fact that I told them they would not be able to match my bank's rate (which they soon realized when I told them what the rate was). Eventually, Mike came out to tell me that with the trade off the table, they did not feel comfortable selling me the car with me using 3 forms of payment (I wanted to pay my deposit wholly by credit card to get the points, a point which I had brought up with Tevin over the phone. When he told me that the max they would accept on a credit card was $4,000, I went to the bank and got a cashier's check for the balance of the deposit. Those two methods of payment, plus the check from the financing bank made up the 3 forms of payment). Mike went on to say that since I was from out of state and he had never heard of the bank, they just didn't feel comfortable doing the deal. I honestly couldn't believe that they would use such an excuse, especially since I made it clear over the phone that these were the payment methods that I would be using. I won't be going back here again. More

New car experience Michael was very nice. I would recommend this dealership to anyone. They answered all questions and explained to me all about my vehicle. Great se Michael was very nice. I would recommend this dealership to anyone. They answered all questions and explained to me all about my vehicle. Great service. More

Honda Civic. The previous week I had totaled my 2018 vehicle. I stopped by another Honda dealership the day before Union Park. The "other dealership" quoted my pa The previous week I had totaled my 2018 vehicle. I stopped by another Honda dealership the day before Union Park. The "other dealership" quoted my payment almost $100 more per month with a lesser warranty then Union Park did. Union Park not only saved me money, better warranty but they made sure I was comfortable with the process. They new I was stuck without a car and never once tried to take advantage of the situation the way the other dealership in Dover did. They earned my trust and business in the future. More

Exceeded all Expectations We all have concerns in buying a car that we will receive what we are promised. Mike and Jeff at Union Park did just that. We all have concerns in buying a car that we will receive what we are promised. Mike and Jeff at Union Park did just that. More

Excellent Experience Mike McDaniel was excellent. He worked with me to get an excellent deal without pressuring or making me fell uncomfortable. He also took the time to Mike McDaniel was excellent. He worked with me to get an excellent deal without pressuring or making me fell uncomfortable. He also took the time to show me all the new features. More

Great Experience-Outstanding Jeff Bennett and Mike McDaniel were excellent. This was the second CRV that we have leased and we continue to be impressed with the professionalism o Jeff Bennett and Mike McDaniel were excellent. This was the second CRV that we have leased and we continue to be impressed with the professionalism of the sales department. Jeff and Mike were most helpful and we felt that they were listening to what we indicated we needed in order to lease a new vehicle. Mike was very helpful in showing us the new features of the 2019 CRV. We have been very impressed with Union Park Honda and rate our experience as a 10- or outstanding. Tom & Carlene Deschaine More

Great experience I went in to look at cars and get some prices. I drove out in a new car. Mike McDaniel has sold me my last 4 cars and there is a reason for that. He i I went in to look at cars and get some prices. I drove out in a new car. Mike McDaniel has sold me my last 4 cars and there is a reason for that. He is always interested in my needs and works to get just what I need. I worked with Mike, but also had interaction with Jeff. He just came in to thank me for coming in and we had a great conversation. More

Great Experience My salesman took the time necessary to get me into a car that was in my price range. From start to finish was a pleasurable car buying experience. My salesman took the time necessary to get me into a car that was in my price range. From start to finish was a pleasurable car buying experience. More

Friendly, Informative and efficient We bought a 2019 Honda Odyssey from Union Park. It was a pleasure to deal with Mike McDaniel and Jeff Bennett during the sales process. They are very We bought a 2019 Honda Odyssey from Union Park. It was a pleasure to deal with Mike McDaniel and Jeff Bennett during the sales process. They are very friendly and informative. The paperwork process with Anthony went very smoothly and he was able to answer all of our questions. Mike McDaniel is extremely knowledgeable in going over all of the features of the vehicle and is always helpful in getting our phones connected to the vehicle. This is our third vehicle that we have purchased or leased from Union Park and we will definitely be a return customer and recommend the dealership to our friends. More

Exceptional My experience with Union Park Honda was exceptional. Michael McDaniel is superb, he proactively went above and beyond to deliver the vehicle we wante My experience with Union Park Honda was exceptional. Michael McDaniel is superb, he proactively went above and beyond to deliver the vehicle we wanted, even bringing it in for us when they didn’t have it on site without our asking. We spoke with several other dealers no one else offered this or the exceptional service Union Park delivered. Michael was fantastic to work with, never pushy and always patient and respectful. Their business/finance manager, Anthony, was great as well, providing information and options without scare tactics I’ve experienced elsewhere and respectful of decisions we made. I highly recommend this dealer and in fact already have numerous times! More