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Union Park Honda BMW Buick GMC Volvo Cars Jaguar

Wilmington, DE

3.4
503 Reviews

1704 Pennsylvania Ave

Wilmington, DE

19806

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Showing 503 reviews

January 04, 2015

Excellent experience Michael McDaniel is a wonderful salesman,...he is so kind and knowledgeable. I will continue to buy more cars from him. Hands down best salesman in DE More

by lauran1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McDaniel
January 03, 2015

Getting me into a new CAR Without any trouble and in a timely manner things were being signed for. The sales person was polite and very informative. The salesman was confident More

by Levidmassey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Spatoulas
December 31, 2014

Terrible Customer Service (Sales) Over 4 hours to drive and negotoate a price, they told me to come back to do the paperwork, never called me back, then wouldn't return my calls. I fin More

by Wksing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bennett, George Spatoulas
December 23, 2014

Consistently excellent customer focus and service delivery I bought my first Honda from Jeff Bennett in 1986. I was so impressed and pleased with not only the car but with the time, attention, and courtesy sh More

by murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Brendle, Steve (Spa), and Service Center Staff, Jeff Bennett, Mike McDaniel
December 23, 2014

Great experience My salesman was James Wells, I couldn't have had a better car buying experience. Thanks James and Union Park Honda for making this purchase a pleasan More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wells
December 11, 2014

Best car experience so far I have bought maybe 40 new cars in 50 years mostly luxury cars. Porsche Mercedes Lexus this was the best experience so far Fred and Sandy Berman. More

by Jewelers1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McDaniel, Eric Van Dyke
December 06, 2014

Amazing experienced! A friend recommended I see Michael McDaniel at Union Park Honda to help me with a complicated issue I had in purchasing the car I wanted. And words ca More

by Jmoret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McDaniel
December 04, 2014

worst dealership that I have ever dealt with Bought a new BMW x5 last year and it was in the shop for one month of the 13 months that I owned it. Jim Calihan was my sales associate and he was co More

by Lee Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Colihan
Dec 09, 2014 -

Union Park Honda BMW Buick GMC Volvo Cars Jaguar responded

Ms. Nelson: Thank you for taking the time to share your comments with us. We understand and regret the issues that you encountered with your 2012 BMW X5 Diesel. We strive to provide an outstanding sales and ownership experience. I apologize that we did not seem to achieve our goal with respect to your ownership experience and the issues that you encountered with your BMW. We will take your feedback into consideration as we continuously work to improve. Best regards. Jim Ursomarso Vice President Union Park Automotive Group, Inc.

November 30, 2014

Great Buying Experience We had a great buying experience, our salesperson was professional and we got a great deal on the price of the truck, great value for our trade, and t More

by Kyle Passwaters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Cerami
November 21, 2014

Best Salesperson in 47 years of new car purchasing! Mike McDaniel was courteous, friendly and professional from our first point of contact through the purchase and delivery of my 2015 Honda Fit. Highly More

by tmaines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McDaniel
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