
Union Park Honda BMW Buick GMC Volvo Cars Jaguar
Wilmington, DE
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Service Manager needs to learn about Customer Service! I love my car, have had it for 6 years. The timing belt was replaced 10k miles ago.Well, there is a nut or a bolt that holds the timing belt in place I love my car, have had it for 6 years. The timing belt was replaced 10k miles ago.Well, there is a nut or a bolt that holds the timing belt in place to run, well the dealership never put this nut in and that is why the my car didn't start. I had it towed to another certified Volvo mechanic and he found that this important bolt was never installed. So instead of Volvo standing up and fixing there mistake, the service manager ( Dave) said that I could have the car towed at my own expense back to their shop and that they would look at it. But I will still have pay for the labor again. Really? Why did I come to the dealership for this important work then in the first place? I could have saved my money and went to anyone, but I went to Volvo, because I wanted the best quality work done on my Volvo! More
New Honda Civic As always, I had a great experience at Union Park Honda! Everyone is extremely friendly and knowledgeable. They are familiar with every aspect of the As always, I had a great experience at Union Park Honda! Everyone is extremely friendly and knowledgeable. They are familiar with every aspect of the car and willing to answer any question. My family has used Union Park Honda for years, we love it! More
Our buying experience with Mike was great! From the first email correspondence to delivery of our 2015 Honda Pilot, Mike was very patient and kind to work with. Mike was very thorough and made From the first email correspondence to delivery of our 2015 Honda Pilot, Mike was very patient and kind to work with. Mike was very thorough and made sure all of our questions were answered. While Mike was completing delivery of another vehicle, Anthony stepped in and assisted us with our purchase, he also was very easy to work with and contributed to our positive experience! Overall, this was one of our best buying experiences and we are glad we chose to work with Mike at Union Park! More
Excellent service again This is my second vehicle purchase from Union Park Honda dealership. It, once again was a great experience. The sales man listened to what I wanted This is my second vehicle purchase from Union Park Honda dealership. It, once again was a great experience. The sales man listened to what I wanted and provided me with just that. He didn't try to encourage me to do what I didn't want. More
New Pilot Purchase Fantastic experience. I felt no pressure during the purchase of my vehicle. Car was clean and ready to go upon my arrival to pick up vehicle. I woul Fantastic experience. I felt no pressure during the purchase of my vehicle. Car was clean and ready to go upon my arrival to pick up vehicle. I would recommend everyone to purchase a vehicle from Union Park. Mike McDaniel knew what I wanted and the price I wanted to stay with and did not pressure me into anything that I was not comfortable with. Always returns phone calls and has been available to ask questions even after the purchase of the vehicle. More
new car purchase Pleasant experience. First time doing business with this dealership, everyone was very helpful and accommodating. Especially Mike McDaniel our salesma Pleasant experience. First time doing business with this dealership, everyone was very helpful and accommodating. Especially Mike McDaniel our salesman. Special thanks to Mike for making us feel comfortable and to Eric for giving us the numbers we agreed on. He was professional and understanding. More
New Odyssey Purchase Fantastic experience from start to finish. I highly recommend Union Park for sales and service. I've been taking my Honda Fit to UP since I moved to D Fantastic experience from start to finish. I highly recommend Union Park for sales and service. I've been taking my Honda Fit to UP since I moved to Delaware four years ago, so they were my first choice when I was looking to add an Odyssey to our Honda family. I shopped around online, but UP had the best options for us. George in sales and Micah in finance were great. George has remained accessible and helpful after the purchase. - Christina More
New Honda Accord Coupe EX-L purchase Very friendly, and knowledgeable sales staff, and the finance process was fast and smooth. No pressure anywhere along the line, but everyone was avail Very friendly, and knowledgeable sales staff, and the finance process was fast and smooth. No pressure anywhere along the line, but everyone was available and willing to answer any questions. Although I have not had any experience with the service department; I am expecting that they will shine as well. I will certainly recommend Union Park Honda and my Sales Consultant - James Wells. More
New CR Purchase This is the 4th vehicle we have purchased from Union Park. Our first in 1986. The sales team has always been knowledgeable and pleasant. This was anot This is the 4th vehicle we have purchased from Union Park. Our first in 1986. The sales team has always been knowledgeable and pleasant. This was another pleasant experience. More
Purchase of a new car We were pleased with the experience we had at Union Park. Mike is knowledgeable and low key. He made a stressful process less so. Thank you, Mike! We were pleased with the experience we had at Union Park. Mike is knowledgeable and low key. He made a stressful process less so. Thank you, Mike! More