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Union Park Honda BMW Buick GMC Volvo Cars Jaguar
Wilmington, DE
503 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 503 reviews
April 14, 2015
Amazing experience for this first-time buyer As a first time new car buyer, I entered the whole process with a lot of hesitation and anxiety. However, the fine folks at Union Park Honda made the As a first time new car buyer, I entered the whole process with a lot of hesitation and anxiety. However, the fine folks at Union Park Honda made the whole process a BREEZE and quickly quelled all of my concerns. My conundrum was that I needed a new car immediately, but if I were to make such a long term investment, I also needed the right car that would stand the test of time. Anthony and George at Union Park Honda were outstanding in directing me to the perfect vehicle that would fit my needs for a price that suited me. They were great guys; Patient, knowledgeable, and down-to-earth. They didn't try to impress me with an overbearing sales pitch; instead they were professional and direct, which made the experience extremely efficient at a time when my issue was time sensitive. They even followed up with me days after the purchase to affirm that I was satisfied. And I must say; to say I am a satisfied customer is an understatement. Thanks Anthony and George!!! HIGHLY RECOMMENDED -- give these gents a try. You won't regret it! More
by Ilovemynewcar
Employees Worked With
Anthony Bowman, George Spatoulas, Eric Van Dyke
April 07, 2015
"A Dealer you can Trust" We are 5th time repeat customers of a Honda from Union Park Honda due to the professionalism of Mike McDaniel. Mike went above and beyond to make sur We are 5th time repeat customers of a Honda from Union Park Honda due to the professionalism of Mike McDaniel. Mike went above and beyond to make sure of our continued satisfaction. More
by carguy
Employees Worked With
Mike McDaniel
April 06, 2015
Great customer service Mike went above and beyond. We were having difficulty finding a CR-V touring and had called several dealers. We were impressed that Mike had already Mike went above and beyond. We were having difficulty finding a CR-V touring and had called several dealers. We were impressed that Mike had already called another dealership to determine if he could trade the touring which had just arrived for the color we wanted -- before he even met us. Other dealerships had said they would give it a try, but he was proactive. He was very knowledgeable and low key which we also appreciate. We will definitely recommend Mike and the dealership to others. More
by NewHondaOwner
Employees Worked With
Mike McDaniel
April 05, 2015
Complete Dissatisfaction with Union Park Volvo Service I brought my Volvo in to be serviced after it would not turn on for the 4th time in 3 months. It was temporarily fixed, but I was stranded again late I brought my Volvo in to be serviced after it would not turn on for the 4th time in 3 months. It was temporarily fixed, but I was stranded again later in that same week. When I called to let the service department know that it would be towed to their facility, I was unable to reach anyone after several phone calls. When the service manager finally returned my phone call, I was told harshly that Union Park would no longer service my car. When I asked what the reason was, I was told that my husband called and spoke to them in a "vulgar" way. My husband has never once made contact with Union Park whatsoever. When we went in to clarify, they stood by their story until they went back into their notes. The service manager apologized and stated, "I really dropped the ball on this one." We as adults know a mere apology does nothing to fix how we treat others. I will never purchase nor get a vehicle serviced by Union Park ever again. More
by Familyof3
Employees Worked With
Service Manager
March 31, 2015
Excellent Experience Mike was extremely knowledgeable and informative. He worked with us without undue pressure. We are delighted with the car and with the experience. W Mike was extremely knowledgeable and informative. He worked with us without undue pressure. We are delighted with the car and with the experience. We will be returning for service and trust that we will be well taken care of. More
by Pleased customer
Employees Worked With
Mike McDaniel
March 27, 2015
A dealer you can trust George Spatoulas made my trade-in/buying process convenient and easy. George held on the phone for me while Nationwide had me on hold. He and his tea George Spatoulas made my trade-in/buying process convenient and easy. George held on the phone for me while Nationwide had me on hold. He and his team had everything ready for me and bent over backwards to help me make sure I got the best deal. After my purchase of the Honda Fit, George setup my bluetooth and answered all my questons. Thanks for my best car-buying experience ever George and the Union Park team! More
by Brenda
Employees Worked With
Jeff Bennett, George Spatoulas
March 21, 2015
Excellent service Exceptional service provided by James. He's a great sales person. He helped me a lot when i went to buy my car. I will definitely recommended my famil Exceptional service provided by James. He's a great sales person. He helped me a lot when i went to buy my car. I will definitely recommended my family and friends to him More
by Kat
Employees Worked With
James Wells
March 13, 2015
Wonderful experience! James made the car buying experience easy and fast! After totaling my car I knew I needed something fast. After visiting a few competing dealerships, James made the car buying experience easy and fast! After totaling my car I knew I needed something fast. After visiting a few competing dealerships, I was feeling defeated and frustrated. But then we contacted Union park and from our very first conversation with James over the phone, we felt at ease and comfortable. James was friendly, outgoing and easygoing. He made our deal go through for our dream car and we are truly grateful for his expertise, professionalism and knowledge throughout the entire process. More
by Maicy
Employees Worked With
James Wells
March 12, 2015
Joe Hannan helped us from the moment we walked into the showroom. He was helpful, knowledgable, and courteous. He listened carefully to our needs for model and helped us from the moment we walked into the showroom. He was helpful, knowledgable, and courteous. He listened carefully to our needs for model and price and met those needs efficiently and quickly. We highly recommend Joe to anyone looking for a new Honda. More
by Marcy and Marty
Employees Worked With
Joe Hannan, Eric Van Dyke
March 11, 2015
Service Manager needs to learn about Customer Service! I love my car, have had it for 6 years. The timing belt was replaced 10k miles ago.Well, there is a nut or a bolt that holds the timing belt in place I love my car, have had it for 6 years. The timing belt was replaced 10k miles ago.Well, there is a nut or a bolt that holds the timing belt in place to run, well the dealership never put this nut in and that is why the my car didn't start. I had it towed to another certified Volvo mechanic and he found that this important bolt was never installed. So instead of Volvo standing up and fixing there mistake, the service manager ( Dave) said that I could have the car towed at my own expense back to their shop and that they would look at it. But I will still have pay for the labor again. Really? Why did I come to the dealership for this important work then in the first place? I could have saved my money and went to anyone, but I went to Volvo, because I wanted the best quality work done on my Volvo! More
by burkel80
Employees Worked With
Dave, Micah Molin
