Union Park Honda BMW Buick GMC Volvo Cars Jaguar
Wilmington, DE
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Pleasant car buying experience Henry was very personable and not your typical unctuous salesman. He was helpful from the start and made sure to answer any questions we had as well Henry was very personable and not your typical unctuous salesman. He was helpful from the start and made sure to answer any questions we had as well to provide additional information. We would definitely reccomend that you seek him out for a pleasant and not at all pushy car buying experience. The business manager Steve was also personable and helpful as well reviewing the financing. This is our third car purchased from Union Park and we will continue to go to them for all of our car needs. More
Excellent experience - as always This was our third purchase from Mike McDaniel at Union Park Honda. Mike is exceptional and is always willing to work with us to ensure our satisfacti This was our third purchase from Mike McDaniel at Union Park Honda. Mike is exceptional and is always willing to work with us to ensure our satisfaction. I will definitely ask for Mike for our next purchase. More
Excellent service! This is an excellent dealership! I worked with Mike McDaniel. He was professional and knowledgeable about the cars, and helped us get a good deal. I a This is an excellent dealership! I worked with Mike McDaniel. He was professional and knowledgeable about the cars, and helped us get a good deal. I also had a rental car at the time, and I didn't want to go back and forth picking up cars since I was the only driver, so Mike said he would take care of this issue and call the rental car company for me while I left my car in Union of Honda's parking lot. Great service! More
GMC Maintenance Had routine maintenance completed for a oil change and rotation of the tires. The service was excellent. Joe and Pat at the front desk gave excellen Had routine maintenance completed for a oil change and rotation of the tires. The service was excellent. Joe and Pat at the front desk gave excellent customer service. And the shuttle drive was great also. More
Purchasing my new vehicle was a great experience My rating was based on the service, treatment, and experience throughout the process of my purchase and decision making towards the choice of my vehic My rating was based on the service, treatment, and experience throughout the process of my purchase and decision making towards the choice of my vehicle. More
Run dont walk away from this Dealer I have owned and loved BMW's for over 25 years...but given my experience with this dealership that may change. I did not purchase my X5M car there - I have owned and loved BMW's for over 25 years...but given my experience with this dealership that may change. I did not purchase my X5M car there - but I have unfortunately had to service it there. Lets start with making an appointment. It usually takes at least 4 calls to the service department - I have never called and EVER gotten a live person on the phone. Instead you play this insane telephone tag game trying to get one. Then when I do take my car in they act like Im sone kinda xxxx because I didnt buy it or my warranty there. Im due for a new car and I gotta tell you, for the first time in 25 years Im going to look hard at other makes. Makes me sad to say that....I grew up with M cars and couldnt wait to get my own. Union Park has ruined what was my long term love of BMW's. Smeone at BMW NA needs to wake up and teach this dealer what customer service is. More
Thanks, Akeem! No hassle environment. I've purchased several cars over the years from other dealers and my experience with Akeem and Steve was outstanding. I'd def No hassle environment. I've purchased several cars over the years from other dealers and my experience with Akeem and Steve was outstanding. I'd definitely recommend them for your next GMC purchase. More
Honda Odyssey Mike was very easy to work with. There was no hard pressure sales and he treated us with respect. He took the time to show us how everything worked Mike was very easy to work with. There was no hard pressure sales and he treated us with respect. He took the time to show us how everything worked in the van. When I got the van home I had a question that Mike could not answer and he needed his Tech. Mike called me first thing the next morning with the answer. It was nice that he followed up just like he said he would. Anthony took the time to explain all of the paperwork and the warranty. Again there was no hard pressure sales and he treated us with respect. This is not my first purchase from this dealer and I would go back to them again More
Great Customer Service! Union Park BMW went above and beyond in meeting my needs as a customer. I was more than satisfied with the level of sophistication throughout the enti Union Park BMW went above and beyond in meeting my needs as a customer. I was more than satisfied with the level of sophistication throughout the entire experience. I would highly recommend this dealership to anyone! They provided service that was second to none and had a large inventory available on site. More
The only dealership I go to I have purchased 10 cars at least with this dealership . I am treated like family by Jeff Bennett and my 1 and only salesperson Mike McDaniels! Would I have purchased 10 cars at least with this dealership . I am treated like family by Jeff Bennett and my 1 and only salesperson Mike McDaniels! Would not go anywhere else!!! Always recommend them and a lot of my family do purchase their cars from Mike!!! More