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Union Park Honda BMW Buick GMC Volvo Cars Jaguar
Wilmington, DE
503 Reviews
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Showing 503 reviews
February 02, 2016
Super easy buying experience & extremely satisfied Mike was patient answering all of my questions and letting me look at different models while explaining all of the differences, pros and cons. He was Mike was patient answering all of my questions and letting me look at different models while explaining all of the differences, pros and cons. He was very knowledgeable on the different vehicles and got me the one I really wanted in the color I wanted. I didn't feel pressured to upgrade or buy extra items and felt that he was sincere and honest in his sale. Anthony explained the financial terms very well and also was patient answering all of my questions. More
by Ktg
Employees Worked With
Jim Ursomarso , Anthony Bowman, Mike McDaniel
January 31, 2016
Perfect! Michael McDaniel and Jeff Bennett are the best- I will continue to get all of my cars from them. This is my fifth car (all Hondas) in a row from them Michael McDaniel and Jeff Bennett are the best- I will continue to get all of my cars from them. This is my fifth car (all Hondas) in a row from them. More
by tsmith7499
Employees Worked With
Jeff Bennett, Mike McDaniel
January 05, 2016
Dealership Experience I was looking into purchasing a used or new BMW. In particular, I asked about a 2014 328i. When I walked in - no one greeted me. I received poor servi I was looking into purchasing a used or new BMW. In particular, I asked about a 2014 328i. When I walked in - no one greeted me. I received poor service from Greg - he was not interested in answering my questions about the car (he did not know some of the information) or, in general, was not interested in what I was looking for. He was awkward, very quiet, and he acted as if he was wasting his time with me. I have only driven Audis and decided to look at BMWs for a change. Needless to say, I left disappointed with the awkward customer service I received and told multiple people about the experience. I drove down the street to the Audi dealership and purchased a 2016 Audi instead and had exceptional customer service as soon as I walked in the door. More
by GR789
Employees Worked With
Greg Basciani
December 30, 2015
THE WORST SALES DEPT 2015-2016 1] They lied regarding our financing. Wanted sons credit built w/only his name on the agreement. When sitting w/finance- " this is the way we do it, - 1] They lied regarding our financing. Wanted sons credit built w/only his name on the agreement. When sitting w/finance- " this is the way we do it, -will be fine and as you request"... 2]Its been 8 weeks we are still waiting for plates and registration docs after several calls...... More
by UPSET BMW BUYER NJ
Employees Worked With
Who know his name in finance + the manger who called me was very unprofessional.
December 24, 2015
Good Sales approach, Good Service overall Good sales approach, very flexible and open. Appreciate the discussion with Manager on Financial options, listening to my previous experience and offe Good sales approach, very flexible and open. Appreciate the discussion with Manager on Financial options, listening to my previous experience and offering a solution to get me into the right car. More
by heajr38
Employees Worked With
Mike Gardner, & John, Bill Gardner
December 23, 2015
Great dealer Great service - hassle free. Each employee showed a great concern about us all thru the process. No hassle or pressure - very helpful in all respects. Great service - hassle free. Each employee showed a great concern about us all thru the process. No hassle or pressure - very helpful in all respects. More
by Randy L
Employees Worked With
Raquel Aguilar, Anthony Bowman, Mike McDaniel
December 21, 2015
Best car buying experience I ever had I was looking for a Honda Pilot or something equivalent. Though the Pilot I wanted was not in stock my salesman worked with me and showed me the GMC A I was looking for a Honda Pilot or something equivalent. Though the Pilot I wanted was not in stock my salesman worked with me and showed me the GMC Acadia, which I loved and ended up purchasing. It serves all my needs. Joe is extremely knowledgable and courteous. He made the process of buying a car quick and easy, a real pleasure. More
by Gina3976
Employees Worked With
Joe Hannan
December 15, 2015
Incredibly rude and unprofessional Pete in Service, told me when questioned about the wisdom of a car wash in heavy rain that "I don't have to be smart about it" I am fairly certain th Pete in Service, told me when questioned about the wisdom of a car wash in heavy rain that "I don't have to be smart about it" I am fairly certain that I will not bring my BMW back for service after that. Incredible! Fire that guy, he's got issues. More
by underwhelmed
Employees Worked With
pete in service, George Shaer
December 13, 2015
Getting a new car The whole thing was amazingly fast - I walked in around noon and left at 3 with a new car! Mike McDaniel was very good to work with - he knows the pro The whole thing was amazingly fast - I walked in around noon and left at 3 with a new car! Mike McDaniel was very good to work with - he knows the product and promotes it well. More
by Virginia15
Employees Worked With
Anthony Bowman, Mike McDaniel
December 03, 2015
Informative and Accommodating Although I didn't buy my used BMW at this dealership, since I live in north Wilmington, I did purchase an extended warranty from them and have used th Although I didn't buy my used BMW at this dealership, since I live in north Wilmington, I did purchase an extended warranty from them and have used their service department exclusively. I recently had another positive experience when my car needed some extensive repairs - George Shaer was very helpful, fully explaining the issues and coordinating the entire claim process for me with the 3rd party warranty company...his excellent sense of customer service was most appreciated and deserving of my 5-star rating! More
by DFW-Wilmington
Employees Worked With
George Shaer
