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Union County Kia - Service Center

Indian Trail, NC

4.6
842 Reviews

842 Reviews of Union County Kia - Service Center

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August 30, 2023

How old we split my car ASAP service call to change rotate the tires but the last time I bought my car that cost me $100 just for a oil change I didn’t understand that More

by DBARTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Thanks Dbartee. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

August 30, 2023

Always excellent service. We come from SC to get our car serviced there. Highly recommend. More

by galenemcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

Dear Galene, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

August 30, 2023

Went in for an oil change and tire rotation, as well as my passenger side door handle not working. I was told that the door handle did not have any broken parts, but that it just had to be lubed. I was tol More

by destinyx343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Salena, Raquel, Scott and Jansen are very friendly. Very clean dealership! Go see Larry when you need a vehicle! More

by Sk1nsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Pettaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Aug 25, 2024 -

Union County Kia responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

August 21, 2023

Quick and professional service. Always friendly and helpful. Very nice people to deal with. Highly recommended. More

by ErnieC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Horrible! I was extremely deceived! I have evidence about this and I'm running after my rights! A very disappointing and regrettable story. I've been looking f More

by genesiobonijunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
June 27, 2023

I had a wonderful experience with Jantzen Crook. She checked me in as soon as I arrived and kept me updated throughout the service appointment. My waiting time was minimal for the service that I req More

by Eric VanHuss
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jantzen Crook
Aug 25, 2024 -

Union County Kia responded

Thank you for the fantastic review Eric! We loved being of service to you and hope we can assist you again soon.

May 27, 2023

Scott was able to schedule me for my first oil change and Recall repair to accommodate my schedule before leaving for a long trip. More

by Magraretired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

May 23, 2023

It was a great experience @ union county kia. Having my car service. Thank you so much. More

by Chub123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Aug 25, 2024 -

Union County Kia responded

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

May 15, 2023

Salena was very professional and super nice in the service department. She kept me updated with my service. More

by Sheakia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

Sheakia, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

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